feedback: Raas Pro cancels P3D main screen ?

[Tozzifan 7]

Hello,

 

I've just updated from 4.2 to 4.3 - [win10], then installed the Airbus, flawlessly

 

after that, P3D main interface would not display anymore : after backing up and deleting the self generated folders, then restoring them one by one, I was able to have p3D main screen working again, by deleting Raas Pro entry from dll.xml file

 

just for feedback, and maybe be helpful to other users (by the way, I use a dual OS system, with p3d installed also on win7: there, on win7, no issues happened)

[Aerosoft Team [Inactive Account] 51558]

We have never seen that.

[barrendrop3 14]

You have I reported it on day one of the first update, I still have RASS deleted

[Aerosoft Team [Inactive Account] 51558]

Mmm I will discuss this with the devs. I check out systems just now and and it does not show there.

[barrendrop3 14]

my post is here

 

[mopperle 4162]

I have no problems with RAAS here, maybe for some reason the dll.xml got broken. Please post your dll.xml here, when you have RAAS installed, so I can check it.

[Tozzifan 7]

3 minutes ago, mopperle said:

I have no problems with RAAS here, maybe for some reason the dll.xml got broken. Please post your dll.xml here, when you have RAAS installed, so I can check it.

<SimBase.Document Type="AceXML" version="3,0" id="dll">
    <Descr>AceXML Document</Descr>
    <Filename>dll.xml</Filename>  
  <Launch.Addon>
    <Name>XMLTools64</Name>
    <Disabled>False</Disabled>
    <ManualLoad>False</ManualLoad>
    <Path>XMLTools64.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
  <Launch.Addon>
    <Name>WXAdvantage</Name>
    <Disabled>False</Disabled>
    <Path>Modules\MV_WXM.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
  <Launch.Addon>
    <Name>PMDG_HUD_interface</Name>
    <Disabled>False</Disabled>
    <Path>PMDG\DLLs\PMDG_HUD_interface.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
  <Launch.Addon>
    <Name>PMDG_Interface</Name>
    <Disabled>False</Disabled>
    <Path>PMDG\DLLs\PMDG_Interface.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
  <Launch.Addon>
    <Name>RAASPRO</Name>
    <Disabled>False</Disabled>
    <ManualLoad>False</ManualLoad>
    <Path>.\RAASPRO\RAASPRO.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
</SimBase.Document>
 

[mopperle 4162]

From where did you take that dll.xml? LM uses 2 directories:

C:\Users\USERNAME\AppData\Roaming\Lockheed Martin\Prepar3D v4\dll.xml

C:\ProgramData\Lockheed Martin\Prepar3D v4\dll.xml

Maybe there are entries in both and those entries differ somehow

 

 

[Tozzifan 7]

2 minutes ago, mopperle said:

From where did you take that dll.xml? LM uses 2 directories:

C:\Users\USERNAME\AppData\Roaming\Lockheed Martin\Prepar3D v4\dll.xml

C:\ProgramData\Lockheed Martin\Prepar3D v4\dll.xml

Maybe there are entries in both and those entries differ somehow

 

 

 

the first one is from ProgramData

 

here's the Roaming's one:

 

<?xml version="1.0" encoding="Windows-1252"?>
<SimBase.Document Type="Launch" version="1,0">
  <Descr>Launch</Descr>
  <Filename>dll.xml</Filename>
  <Disabled>False</Disabled>
  <Launch.ManualLoad>False</Launch.ManualLoad>
  <Launch.Addon>
    <Name>CMeteoXml</Name>
    <Disabled>False</Disabled>
    <Path>.\CMeteoXml.dll</Path>
  </Launch.Addon>
  <Launch.Addon>
    <Name>FSUIPC 5</Name>
    <Disabled>False</Disabled>
    <Path>C:\Prepar3D v4\Modules\FSUIPC5.dll</Path>
  </Launch.Addon>
  <Launch.Addon>
    <Name>XMLTools64</Name>
    <Disabled>False</Disabled>
    <ManualLoad>False</ManualLoad>
    <Path>XMLTools64.dll</Path>
    <DllStartName>module_init</DllStartName>
    <DllStopName>module_deinit</DllStopName>
  </Launch.Addon>
  <Launch.Addon>
    <Name>as_connect</Name>
    <Disabled>False</Disabled>
    <Path>as_srv\as_connect_64.dll</Path>
  </Launch.Addon>
</SimBase.Document>

 

[mopperle 4162]

Ok, both xml's look good to me. As you said that the problem occurs only on your Windows 10 Installation please post a screen shot so that we can see what MS Visual C++ redistribultables are installed and whether there is a "Microsoft Access database engine 2010" installed.

Also, do you have any other locked or unlocked versions of FS2Crew RAAS installed?

[Tozzifan 7]

1 hour ago, mopperle said:

Ok, both xml's look good to me. As you said that the problem occurs only on your Windows 10 Installation please post a screen shot so that we can see what MS Visual C++ redistribultables are installed and whether there is a "Microsoft Access database engine 2010" installed.

Also, do you have any other locked or unlocked versions of FS2Crew RAAS installed?

 

Microsoft Access database engine 2010 English and Spanish are installed

 

as far as I remember, on win10, I've never installed any FS2crew product

 

Please login to display this image.

[mopperle 4162]

vor 5 Minuten, Tozzifan sagte:

as far as I remember, on win10, I've never installed any FS2crew product

But you installed RAAS in Win10 which is a FS2Crew product? Otherwise I do not understand your post.

[Tozzifan 7]

4 hours ago, mopperle said:

But you installed RAAS in Win10 which is a FS2Crew product? Otherwise I do not understand your post.

 

I'm sorry for the misunderstanding: Raas came as an option with AirbusPro, I meant to say that I had never used any FS2C product before

[Tozzifan 7]

update:

 

I removed win7 and set up win10 and p3d4.5

 

RAAS Pro, rejected by me on Airbus Pro setups, was also installed by PMDG, and still prevented the main p3d interface to appear

 

again, I removed it from exe.xml (p3d.cfg folder), and the issue disappeared

 

 

[mopperle 4162]

So I suggest to report this to FS2Crew.

[hopejides 0]

when updating to p3dv4.5 and aerosoft 1.2.4.0  airbus. the stupid raas NOT work. that company seens never care about customer experience, and make me never want put a penny on that brand.

install and reinstall more than 10 times, and reinstall office 64x for database support too. aerosoft should ask fs2crew fix this immediately and that really make the customer feel the low quality of that software even affected to aerosoft's very high-quality brand.

 

RAAS pro airbus locked version NOT WORK since updated to v1.2.4.0

[Aerosoft Team [Inactive Account] 51558]

I am sorry you feel that way hopejides, but the simple fact it it works on my systems, our test systems and because we have seen very little comments on that issue, I can only assume it works for the tens of thousands of other customers we have.

 

What did FS2Crew, in fact, tell you? 

[hopejides 0]

Hi, Mathijs

 

I reinstalled all aerosoft a319/320 x bundle 3 times, but can not find that RAAS is working or that adon on project in my menu. even I reinstalled my p3dv4.5, I still can not find ti. can you help me to find why? thanks a lot

[barrendrop3 14]

It doesnt work for me and I have heard from other members of my VA that its because RASS is lookigng for Microsoft OFFICE 64 byte version and if you dont have that on your PC then the problem exists. I dont have it on my Flying PC as its just for flying. Your thoughts are my other member right?

 

regards Derek

[Aerosoft Team [Inactive Account] 51558]

On 6/2/2019 at 12:14 AM, hopejides said:

Hi, Mathijs

 

I reinstalled all aerosoft a319/320 x bundle 3 times, but can not find that RAAS is working or that adon on project in my menu. even I reinstalled my p3dv4.5, I still can not find ti. can you help me to find why? thanks a lot

 

And what did FS2Crew say? You were upset with them... why?

 

 

 

 

 

 

5

On 6/2/2019 at 9:01 AM, barrendrop3 said:

It doesnt work for me and I have heard from other members of my VA that its because RASS is lookigng for Microsoft OFFICE 64 byte version and if you dont have that on your PC then the problem exists. I dont have it on my Flying PC as its just for flying. Your thoughts are my other member right?

 

It does NOT need MS Office.