Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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bigsky10

Aerosoft Support DataBase

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I need some help with the Data Base. When I go to the data base and try to sign in it does not let me sigh in with my e-mail and password. I would like to redownload the Twin Otter Extended V1201. I have asked to reset password but nothing comes in e-mail to do that. Were can I go to get his issue resolved.

 

Dick Holmes

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The update database uses its own accounts, so your Aerosoft shop account credentials will not work. 

 

Just create a new account, click the link in the confirmation email you will receive and then you will be able to login and add the Twotter to your account. 

 

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Thanks Tom, I looked around and found my e-mail sign-in and a password that worked. I finally got to my account information.

 

Dick

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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