Scottjg1 0 Posted July 29, 2018 Share Posted July 29, 2018 Hi, New to the forum I have purchased German Airports -Friedrichshafen from the Flightsimstore (FSS) on the 16 July, however I have been unable to download the product. I get the following message "unable to locate file for download" I sent two help requests to FSS, both requests remain unanswered! I have other products on the FSS site, some I have been able to download. As it looks like FSS will not be operational any time soon, can Aerosoft offer any solution? Regards, John Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted July 29, 2018 Deputy Sheriffs Share Posted July 29, 2018 You’ll need to work with Aerosoft support directly for that. Write to “support@aerosoft.com” and explain the issue as you did here. Link to comment Share on other sites More sharing options...
Scottjg1 0 Posted July 29, 2018 Author Share Posted July 29, 2018 Thanks for that Herman, I will follow up with Aerosoft support. Cheers John Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 30, 2018 Aerosoft Share Posted July 30, 2018 But to be clear, we will assist customers so they do not loose their Aerosoft software. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 30, 2018 Aerosoft Share Posted July 30, 2018 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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