Gee8ch 1 Posted July 25, 2018 Share Posted July 25, 2018 When using the updater this morning, it appeared not to complete and when I tried again the desk top icon did not find the exe. On checking the File Explorer, 'Updater.exe' was not in the Updater File. How do I get the Updater back? Gee8ch Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 25, 2018 Deputy Sheriffs Share Posted July 25, 2018 So it might have been removed by your AV Software. Usually you can retrieve it from quarantine. For the future exclude at least the Aerosoft folders from being scanned. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 25, 2018 Aerosoft Share Posted July 25, 2018 See here: Link to comment Share on other sites More sharing options...
Gee8ch 1 Posted July 26, 2018 Author Share Posted July 26, 2018 Thanks. I was right that something had gone wrong with the updating process. The aircraft were not appearing in P3D and when I checked, the aircraft.cfg's were missing. So I have reinstalled and updated with my AV software switched off and all is OK again. I have also excluded the updater exe so hopefully all will go well with the next update. Gee8ch Link to comment Share on other sites More sharing options...
Gee8ch 1 Posted July 26, 2018 Author Share Posted July 26, 2018 Having said that everything was OK, the Updater is not functioning properly. When I run it, it shows 'Installed version: 1.0.1.0' and 'Available version: 1.0.1.3' but when I try to update, nothing happens and it just vanishes off the screen. What can be wrong now? Gee8ch Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 26, 2018 Aerosoft Share Posted July 26, 2018 And you have TWO exe files in that updater folder? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 26, 2018 Deputy Sheriffs Share Posted July 26, 2018 You should exclude not only the exe, but also the complete Aersoft folder from being scanned. Link to comment Share on other sites More sharing options...
Gee8ch 1 Posted July 27, 2018 Author Share Posted July 27, 2018 Thanks, I am using BT Virus Protect (McAfee) but I don't see an option to exclude a Folder. Gee8ch Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 27, 2018 Deputy Sheriffs Share Posted July 27, 2018 vor 33 Minuten, Gee8ch sagte: I am using BT Virus Protect (McAfee) but I don't see an option to exclude a Folder. Cant believe that, but if this would be really the case, get rid of this sh... piece of software immediately and use Windows Defender. 3 advantages for you: - same level of security - less hassle - saves you money Link to comment Share on other sites More sharing options...
Gee8ch 1 Posted July 28, 2018 Author Share Posted July 28, 2018 On 7/26/2018 at 2:29 PM, Gee8ch said: Having said that everything was OK, the Updater is not functioning properly. When I run it, it shows 'Installed version: 1.0.1.0' and 'Available version: 1.0.1.3' but when I try to update, nothing happens and it just vanishes off the screen. What can be wrong now? Gee8ch I have reinstalled from scratch but the updater is still not working properly. How do I get an up to date version? Will SP1 include all the updates to that point? Gee8ch Link to comment Share on other sites More sharing options...
Gee8ch 1 Posted July 28, 2018 Author Share Posted July 28, 2018 Sorry. After I posted my last, I found another post concerning the same problem which stated that reverting the Updater to version 1.1.4 solved the problem. I have done that and it appears to be working and the Bus version is now showing 1.0.1.3. Gee8ch Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 30, 2018 Aerosoft Share Posted July 30, 2018 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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