Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

Jump to content
Sign in to follow this  

Twin Otter Prepar3d V4.3

Recommended Posts

Are there compatibility issue with the new version of Prepar3d and Aerosoft Twin Otter V1.21?

I'm am getting a CTD with: 


Log Name:      Application
Source:        Application Error
Date:          19/07/2018 20:00:17
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-O2Q3811
Faulting application name: Prepar3D.exe, version:, time stamp: 0x5b2c3263
Faulting module name: ucrtbase.dll, version: 10.0.17134.165, time stamp: 0xfdc3d6f1
Exception code: 0xc0000409
Fault offset: 0x000000000006e86e
Faulting process ID: 0xf94
Faulting application start time: 0x01d41fb99c87eda8
Faulting application path: E:\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report ID: f763e182-6442-4b8d-a3c1-8905432e3e61
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="">
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <TimeCreated SystemTime="2018-07-20T00:00:17.298229700Z" />
    <Security />
    <Data>E:\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>

Share this post

Link to post
Share on other sites

We are not aware of any issues, seems to work fine on our systems.


BUT, big but, we have seen dozens and dozens of customers where the update did not do correctly. A clean install solved issues for at least 80 people who had issues with the new Bus, DC-8 and CRJ

Share this post

Link to post
Share on other sites

Ok. I will try again...I did a clean install last night but the issue returned. Thank you for replying.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Create New...