JorgenBolseth 1 Posted July 18, 2018 Share Posted July 18, 2018 Hello! I've encountered a problem with the Aerosoft A319 Proffesional. Every time I start a pushback (GSX) with the AS A319, the aircraft bounces, as if it was an elevation difference with the aircraft and the ground. If I don't use GSX at all, and just start taxiing without pushbacl, the problems stays the same (with an elevation difference). The issue has nothing to do with a scenery problem, as I encounter the issue not only at one scenery, but all sceneries (both default and payware). The issue occures only at the AS A318/A319 Proffesional. Someone who is able to help me? Add-ons: Ezdok GSX Active Sky Payware sceneries P3D v4.3 Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted July 18, 2018 Share Posted July 18, 2018 This sounds like an airport elevation issue. Please try this at a default airport and see if you get the same thing. If you're using ORBX Vector, please remember to check the Airport Elevation Correction in the Vector Configurator. Please let us know if this resolves your issue. Link to comment Share on other sites More sharing options...
JorgenBolseth 1 Posted July 18, 2018 Author Share Posted July 18, 2018 1 hour ago, DaveCT2003 said: This sounds like an airport elevation issue. Please try this at a default airport and see if you get the same thing. If you're using ORBX Vector, please remember to check the Airport Elevation Correction in the Vector Configurator. Please let us know if this resolves your issue. The problem occures at all airports, independent of the scenery is default or payware. I don't have ORBX global vector installed. Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted July 18, 2018 Share Posted July 18, 2018 Thanks for the info. I'm not aware of anything with any aircraft (including the Airbus Pro) that could be causing this. It's usually a scenery issue. Have you tried another payware aircraft? If you can, please provide external screen shots of the Airbus and another payware aircraft at the same location. Best wishes. Link to comment Share on other sites More sharing options...
JorgenBolseth 1 Posted July 18, 2018 Author Share Posted July 18, 2018 3 hours ago, DaveCT2003 said: Thanks for the info. I'm not aware of anything with any aircraft (including the Airbus Pro) that could be causing this. It's usually a scenery issue. Have you tried another payware aircraft? If you can, please provide external screen shots of the Airbus and another payware aircraft at the same location. Best wishes. The PMDG 737-800 works fine at the same gate, and at the same airport. A little part of the wheels of the A318/A319 is actually under the ground. Link to comment Share on other sites More sharing options...
JorgenBolseth 1 Posted July 18, 2018 Author Share Posted July 18, 2018 What if I'll try to fix the issue by reinstalling? How do I uninstall the A318/A319 properly? Thanks in advance Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted July 18, 2018 Share Posted July 18, 2018 If you're using EZDOC then please try updating EXDOC to the latest BETA. This may resolve your issue. To reinstall the Airbus Pro: 1. Uninstall via the Windows Program Manager, 2. Remove any remaining Airbus Folders (where ever you installed it to, default location is the Documents folder where you'll find two (2) folders). 3. Reboot 4. Disable computer security software. 5. Run the Airbus Installer “As Admin” 6. Reinstall the Airbus and Reboot. Hopefully this resolves this for you. Link to comment Share on other sites More sharing options...
JorgenBolseth 1 Posted July 19, 2018 Author Share Posted July 19, 2018 9 hours ago, DaveCT2003 said: If you're using EZDOC then please try updating EXDOC to the latest BETA. This may resolve your issue. To reinstall the Airbus Pro: 1. Uninstall via the Windows Program Manager, 2. Remove any remaining Airbus Folders (where ever you installed it to, default location is the Documents folder where you'll find two (2) folders). 3. Reboot 4. Disable computer security software. 5. Run the Airbus Installer “As Admin” 6. Reinstall the Airbus and Reboot. Hopefully this resolves this for you. Thank you! I'll try to reinstall it soon, and will give you feedback if reinstalling solved the problem. Link to comment Share on other sites More sharing options...
JorgenBolseth 1 Posted July 19, 2018 Author Share Posted July 19, 2018 9 hours ago, DaveCT2003 said: If you're using EZDOC then please try updating EXDOC to the latest BETA. This may resolve your issue. To reinstall the Airbus Pro: 1. Uninstall via the Windows Program Manager, 2. Remove any remaining Airbus Folders (where ever you installed it to, default location is the Documents folder where you'll find two (2) folders). 3. Reboot 4. Disable computer security software. 5. Run the Airbus Installer “As Admin” 6. Reinstall the Airbus and Reboot. Hopefully this resolves this for you. I've indeed updated ezdok to the latest beta with no luck. Thanks anyway. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 19, 2018 Aerosoft Share Posted July 19, 2018 Is there anybody else who can confirm this issue? We are absolutely not able to see this. Link to comment Share on other sites More sharing options...
JorgenBolseth 1 Posted July 19, 2018 Author Share Posted July 19, 2018 5 hours ago, Mathijs Kok said: Is there anybody else who can confirm this issue? We are absolutely not able to see this. The issue was fixed after reinstalling the Aerosoft A318/A319 completely. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 19, 2018 Aerosoft Share Posted July 19, 2018 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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