L de Wit 18 Posted July 12, 2018 Share Posted July 12, 2018 Hi, i ordered the bundle with discount a few hours back buth the IDEAL page didnt show up properly. When I tried to order again it says coupon not found/already used. E-mailed support but I didnt get a reply. I am quite inpatient because I looked forward to flying it tonight. is there anything you can do to help me or do I need to pay the full price now? kind regards, Luc Link to comment Share on other sites More sharing options...
Emi 5161 Posted July 12, 2018 Share Posted July 12, 2018 Hi Luc, could you tell me your supportticketnumber? I do not see any new tickets in the inbox right now, so chances are it is in process already. Please note however that German office hours are long over so our team might only get back to you tomorrow. But I'll be glad to check the status of your ticket. Link to comment Share on other sites More sharing options...
L de Wit 18 Posted July 12, 2018 Author Share Posted July 12, 2018 I just e-mailed, I registered at the support site but couldnt find any way to open a ticket. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 12, 2018 Aerosoft Share Posted July 12, 2018 Just send a mail to support@aerosoft.com Link to comment Share on other sites More sharing options...
L de Wit 18 Posted July 12, 2018 Author Share Posted July 12, 2018 I did that already, almost 2 hours ago. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 12, 2018 Aerosoft Share Posted July 12, 2018 Then somebody will check it out tomorrow morning. Link to comment Share on other sites More sharing options...
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