ronprice47 0 Posted July 13, 2018 Share Posted July 13, 2018 If anyone is still having issues i can confirm a fresh reinstall of the sim worked like majic and Aerosoft i want to thank you for an awesome bus now time to plan my maiden flight from CLT-BOS Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 14, 2018 Aerosoft Share Posted July 14, 2018 We are now 99.9 % sure the issue is caused by remnants of P3D v4.2, Talked to Lockheed but they also have no idea exactly what could cause this. They advice a clean install (as we do, we have seen MANY issues updating only the client). Link to comment Share on other sites More sharing options...
HB-JHM 20 Posted July 14, 2018 Share Posted July 14, 2018 vor 1 hour , Mathijs Kok sagte: We are now 99.9 % sure the issue is caused by remnants of P3D v4.2, Talked to Lockheed but they also have no idea exactly what could cause this. They advice a clean install (as we do, we have seen MANY issues updating only the client). Just to understand the best way is install the p3d from new with 4.3? Client and Content is on the 4.3 and the scenery is on 4.1. Gyus you have created a very nice bus, I would like to fly but with this issue is annoying. Hope you guys will find a solution otherwise there is no option to make a new full installation of V4.3 Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted July 14, 2018 Deputy Sheriffs Share Posted July 14, 2018 How to update your P3D is descrobed on LMs Webpage in detail and you should follow their instructions exactly step by step. Otherwise you might end up with a meesed up P3D like many people we have seen here. And in such a case you shoul really consider a complete(!) reinstall of P3D. 1 hour ago, HB-JHM said: Hope you guys will find a solution.... TBH when there is a messed up P3D installtion it is not upon Aerosoft to solve this. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 14, 2018 Aerosoft Share Posted July 14, 2018 Indeed as we now understand this issue there is nothing we can do about it. It will work on a correct P3D v4.3. Link to comment Share on other sites More sharing options...
swisspilotace 6 Posted July 14, 2018 Share Posted July 14, 2018 Hi Mathijs Just wanted to add, that I also had the problem. It was my bad as I had forgotten to replace 4.2 with 4.3 However I followed step to step guides from LM and just had to remove the client.msi and install the new one. Now everything works fine. Thanks a lot for your support even on weekends! Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted July 14, 2018 Deputy Sheriffs Share Posted July 14, 2018 Thanks for reporting back. Link to comment Share on other sites More sharing options...
Marco Rivera 2 Posted July 14, 2018 Share Posted July 14, 2018 Still same problem persist Good morning together, I unfortunately am still having the problem after I did the upgrade of both Aerosoft 1.0.1 for Airbus and full install not just client on this P3Dv4.3 version number 4.3.29.25520. From the pictures when I load the F-22 default then switch over I get sound and no functional cockpit. I do not have a anti-virus program and defender in win 10 is off. Not sure what else could try. I did 2 new installments and results are the same. Time of this report: 6/28/2018, 17:41:01 Machine name: DESKTOP-DGSJO6L Machine Id: {76E9D355-3105-40DC-A237-6467F324EFC9} Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: Z170MX-Gaming 5 BIOS: BIOS Date: 08/10/15 11:17:54 Ver: 05.0000B (type: BIOS) Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz Memory: 16384MB RAM Available OS Memory: 16210MB RAM Page File: 11235MB used, 7406MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCP Microsoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.17134.0001 64bit Unicode DxDiag Previously: Crashed in system information (stage 3). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information Graphics card is Nvidia gtx 1060 6 gig. Please login to display this image. Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 14, 2018 Aerosoft Share Posted July 14, 2018 and you are on 1.01? Link to comment Share on other sites More sharing options...
Marco Rivera 2 Posted July 14, 2018 Share Posted July 14, 2018 Sir Mathijs Kok yes I ran the update over the icon ASupdate and still same results. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 14, 2018 Aerosoft Share Posted July 14, 2018 Okay, I am sorry to say we are still 99.9% sure the issue is with the sim and not the files. As you have seen almost all users who fixed the sim had the problem solved. We spend 8 hours looking at the code yesterday but simply see no reason why this should happen. Link to comment Share on other sites More sharing options...
Marco Rivera 2 Posted July 14, 2018 Share Posted July 14, 2018 my sim is up to par sir, had installed the new update as according to LM. Not sure what to say sir. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 14, 2018 Aerosoft Share Posted July 14, 2018 Well I assume you have seen the comments in this thread that say it is solved after the sim was fixed. That clearly seems to indicate where the problem is. We experimented a lot but are totally unable to recreate the issue internally. We had one beta testers who had it but he deleted his sim (cleaned out the folders) and re-installed the new version and found his problem fixed. Before he did that we tried some changes in files but without any difference. The fact we re-compiled all DLL's and inserted them in 1.01 was more to make sure there were no beta files circling around then anything else. Basically we have no way to do anything about this. We would not know what to do. Everything points to issue locally on the users system. Now I am sure you believe you sim is beyond doubt 100% correct, but we more or less guarantee that if you insert a new disk in your system, install Win10 and the sim it will work. And there is not a lot else we can promise. I understand this is not advise customers like to hear, but is some people have an issue that thousands do not it is sometimes the only advise that can be given. I formatted a disk earlier this year because for some totally unexplained reason the sim would not run the NGX. Link to comment Share on other sites More sharing options...
Marco Rivera 2 Posted July 14, 2018 Share Posted July 14, 2018 Sir, thanks their was a conflict with another add on and reinstall of P3D. all is good now thanks . Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted July 14, 2018 Share Posted July 14, 2018 Marco, Which addon? This knowledge will help other users. Link to comment Share on other sites More sharing options...
Marco Rivera 2 Posted July 14, 2018 Share Posted July 14, 2018 Foxtrott Sierra Lima :-) Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted July 14, 2018 Share Posted July 14, 2018 Thanks my friend. And what did you do in order to correct? Link to comment Share on other sites More sharing options...
Marco Rivera 2 Posted July 14, 2018 Share Posted July 14, 2018 Uninstalled both BIRD and LIGHT then conducted the update, then installed both parties back. Fixed it. Link to comment Share on other sites More sharing options...
king1706 0 Posted July 15, 2018 Share Posted July 15, 2018 I am running prepar3d version 4.1.7 simconnect properly intalled when starting the mcdu menu ACFT state , ACFT doors & GND Services plus checklist all greyed out I bought the full Airbus package should I uninstall and reinstall ? Appreciate any help amr Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted July 15, 2018 Deputy Sheriffs Share Posted July 15, 2018 Just now, king1706 said: I am running prepar3d version 4.1.7 Please login to display this image. Source: https://www.aerosoft.com/en/flight-simulation/pre-order/2433/aerosoft-a318/a319-professional?number=AS14207 Link to comment Share on other sites More sharing options...
rsmeding 0 Posted July 15, 2018 Share Posted July 15, 2018 ik heb hetzelfde probleem I did read the instructions and have 4.3 installed before in installed the airbus. Brakes on engines off, but still grayed out doors aircraft state and cheklist and lighning in front of the bus. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted July 15, 2018 Deputy Sheriffs Share Posted July 15, 2018 When you read back in this topic you will see that 99% of all problems are the result of a broken/damaged P3D installation. This can be caused by doing a P3D update not as instructed by LM, it can caused be manually editing files, applying useless tweaks or even by other addons (see above). so if a proper re-installation of the P3D client as instructed by LM doesnt help, only a completely fresh install of P3D helps. Link to comment Share on other sites More sharing options...
FIGUEIREDO 0 Posted July 15, 2018 Share Posted July 15, 2018 For me the same. I've updated to v.4.3. and everything is fine. Thank you for all. Best Regards. Figueiredo Link to comment Share on other sites More sharing options...
Albert611223 2 Posted July 16, 2018 Share Posted July 16, 2018 There are two issue I am having right now. First, is the light of overhead panel is flashing... second is Aerosoft Updater disappeared after launch Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted July 16, 2018 Deputy Sheriffs Share Posted July 16, 2018 55 minutes ago, Albert611223 said: second is Aerosoft Updater disappeared after launch Please check the logs of your anti virus software if it has something to do with this. Link to comment Share on other sites More sharing options...
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