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FSX Installer does not accept my serial number


Sar71

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Hi,

 

first of all thank you very much for the FSX version of the DC-8!

 

I just downloaded the installer but I always get the "wrong serial number/email" error message. It's the exact same serial number that worked well with the P3Dv4 installer. So I was wondering if there is maybe a problem with the FSX installer? 

 

Greetings
Tim 

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  • Deputy Sheriffs

And you are 100% sure that you didn't insert a space at the beginning and/or end when pasting the serial number? and you used the same emailadress as in the purchasing process?

Also please read this article and follow the instructions:
https://aerosoft.zendesk.com/hc/en-us/articles/203718248-When-your-serial-does-not-work

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Thanks for your reply!

 

Yes, I'm absolutely sure that I entered everything correctly. I tried it again with the P3Dv4 installer and it worked right away. I bought the DC-8 from Just Flight so maybe that could be the issue. I've contacted their support and hope that they can help me out. 

 

Greetings

Tim

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