Sar71 110 Posted June 14, 2018 Share Posted June 14, 2018 Hi, first of all thank you very much for the FSX version of the DC-8! I just downloaded the installer but I always get the "wrong serial number/email" error message. It's the exact same serial number that worked well with the P3Dv4 installer. So I was wondering if there is maybe a problem with the FSX installer? Greetings Tim Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted June 14, 2018 Deputy Sheriffs Share Posted June 14, 2018 And you are 100% sure that you didn't insert a space at the beginning and/or end when pasting the serial number? and you used the same emailadress as in the purchasing process? Also please read this article and follow the instructions:https://aerosoft.zendesk.com/hc/en-us/articles/203718248-When-your-serial-does-not-work Link to comment Share on other sites More sharing options...
Sar71 110 Posted June 15, 2018 Author Share Posted June 15, 2018 Thanks for your reply! Yes, I'm absolutely sure that I entered everything correctly. I tried it again with the P3Dv4 installer and it worked right away. I bought the DC-8 from Just Flight so maybe that could be the issue. I've contacted their support and hope that they can help me out. Greetings Tim Link to comment Share on other sites More sharing options...
Sar71 110 Posted June 15, 2018 Author Share Posted June 15, 2018 There was indeed an issue with the installer. But it is all solved now Greetings Tim Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted June 15, 2018 Aerosoft Share Posted June 15, 2018 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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