Hi,

 

first of all thank you very much for the FSX version of the DC-8!

 

I just downloaded the installer but I always get the "wrong serial number/email" error message. It's the exact same serial number that worked well with the P3Dv4 installer. So I was wondering if there is maybe a problem with the FSX installer? 

 

Greetings
Tim 

And you are 100% sure that you didn't insert a space at the beginning and/or end when pasting the serial number? and you used the same emailadress as in the purchasing process?

Also please read this article and follow the instructions:
https://aerosoft.zendesk.com/hc/en-us/articles/203718248-When-your-serial-does-not-work

Thanks for your reply!

 

Yes, I'm absolutely sure that I entered everything correctly. I tried it again with the P3Dv4 installer and it worked right away. I bought the DC-8 from Just Flight so maybe that could be the issue. I've contacted their support and hope that they can help me out. 

 

Greetings

Tim

There was indeed an issue with the installer. But it is all solved now

 

Greetings

Tim

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