Michel Montreuil 10 Posted March 6, 2018 Share Posted March 6, 2018 Hello Aerosoft, I cannot thank you enough for the effort put into this project it's amazing! Anyhow, been trotting around Canada for the last few flights, most recentley this evening, operating CYWG-CYUL in the CRJ9, and on 04/04/2018, operating CYWG-CYOW, in both instances, Prepar3D V4.2 frezzes at around 110ft AGL/RWY32/CYOW and 140ft AGL/RWY06L/CYUL. Untill this point I was running 1.0.5 but will install 1.0.6 see if that makes a difference. Quote Faulting application name: Prepar3D.exe, version: 4.2.21.24048, time stamp: 0x5a7c832c Faulting module name: ntdll.dll, version: 10.0.16299.248, time stamp: 0xeffc9126 Exception code: 0xc0000374 Fault offset: 0x00000000000f87bb Faulting process id: 0x2238 Faulting application start time: 0x01d3b4cc8d82b0a1 Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: d05bb4d8-2bfb-4386-b31a-4704dd9fde1b Faulting package full name: Faulting package-relative application ID: Quote Fault bucket 2124342067481080399, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: Prepar3D.exe P2: 4.2.21.24048 P3: 5a7c832c P4: StackHash_394d P5: 10.0.16299.248 P6: effc9126 P7: c0000374 P8: PCH_67_FROM_ntdll+0x00000000000A09D4 P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9990.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD275.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD283.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD2B2.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_9a2017d7f575f178946152fb8d0c4b453687e3_00292455_21f1d968 Analysis symbol: Rechecking for solution: 0 Report Id: d05bb4d8-2bfb-4386-b31a-4704dd9fde1b Report Status: 268435456 Hashed bucket: 5d02197d6480a45b4d7b2ddae9a0f24f Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted March 6, 2018 Aerosoft Share Posted March 6, 2018 Any add-on scenery? Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted March 6, 2018 Developer Share Posted March 6, 2018 to add to Mathijs' question: or RAAS Professional active or AI traffic installed? Link to comment Share on other sites More sharing options...
Michel Montreuil 10 Posted March 6, 2018 Author Share Posted March 6, 2018 1 hour ago, Mathijs Kok said: Any add-on scenery? Yes, CYWG & CYOW, Simaddons & CYUL is FlyTampa, also have UTX Canada installed. RAAS is active (I have a feeling it's the culprit), not AI just IVAO MTL. Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted March 6, 2018 Developer Share Posted March 6, 2018 RAAS might be the reason. But I would like to ask you, if you can try the flight again, with the same settings (including RAAS) but this time enable "Create Minidumps on crashes" in the CRJ Manager. If the crash happens again, hopefully a minidump file ("ASCRJ_Minidump_......dmp") will be created in your P3D main folder. If you have P3D installed in C:\Program Files, please make sure to run it as Administrator for this (otherwise, the dump file can not be created due to access rights in C:\Program Files). If you get a minidump file, please upload it to Google Drive, Dropbox or something similar and post a link here. The file doesn't contain any personal data, so there's no risk involved. Link to comment Share on other sites More sharing options...
Michel Montreuil 10 Posted March 6, 2018 Author Share Posted March 6, 2018 4 minutes ago, Hans Hartmann said: RAAS might be the reason. But I would like to ask you, if you can try the flight again, with the same settings (including RAAS) but this time enable "Create Minidumps on crashes" in the CRJ Manager. If the crash happens again, hopefully a minidump file ("ASCRJ_Minidump_......dmp") will be created in your P3D main folder. If you have P3D installed in C:\Program Files, please make sure to run it as Administrator for this (otherwise, the dump file can not be created due to access rights in C:\Program Files). If you get a minidump file, please upload it to Google Drive, Dropbox or something similar and post a link here. The file doesn't contain any personal data, so there's no risk involved. Ok, I will operate a few legs today and try it out. Minidump Level 3? Link to comment Share on other sites More sharing options...
Developer Hans Hartmann 3694 Posted March 6, 2018 Developer Share Posted March 6, 2018 Just minidump enabled. The log level is to create log files on top of that. That's not required here. Link to comment Share on other sites More sharing options...
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