Ray Proudfoot Posted January 27, 2018 Share Posted January 27, 2018 I'm using PFPX for my Pilatus PC-12 flight planning so having created an aircraft profile for it I was keen to do the same for TOPCAT so the fuel and payload could be loaded directly into the aircraft. This saves a fair amount of time from doing it manually. But in order to create a new aircraft in TOPCAT it has to be based on a template and the PC-12 is not listed. These template files are encoded so cannot be created manually. Essentially TOPCAT is useless for me for the PC-12. I don't understand why no-one else could pick this utility up if the owner no longer has any interest in it. It is very good at what it does but unless you fly an aircraft that uses one of the supplied templates it's no use whatsoever. If TOPCAT really is dead are there any alternative programs that can move data from PFPX into P3D? Link to comment Share on other sites More sharing options...
Deputy Sheriffs Emi Posted January 27, 2018 Deputy Sheriffs Share Posted January 27, 2018 I'm sorry Ray, we have no intention to pick TOPCAT up, nor do we sell it. We can't help you with your request here. Link to comment Share on other sites More sharing options...
Ray Proudfoot Posted January 27, 2018 Author Share Posted January 27, 2018 Emanuel, It was more of plea to the developer really. I see several posts by Christian Grill who signs his posts PFPX & TOPCAT Developer. Perhaps he can be encouraged to comment. Link to comment Share on other sites More sharing options...
Richard McDonald Woods Posted January 28, 2018 Share Posted January 28, 2018 Hi Ray, Some hope, unfortunately With announcements like Please login to display this image. , I suspect that the interest in a TOPCAT (or whatever) has gone as EFB developments within individual aircraft types come forward. Link to comment Share on other sites More sharing options...
Ray Proudfoot Posted January 28, 2018 Author Share Posted January 28, 2018 Hi Richard, A licence (including a commercial one) for TOPCAT is still on sale here. Please login to display this image. But no support forum after it was hacked and so far, no response from its author Please login to display this image. . Some form of statement might be in order. How can you sell something when there's no support? The PC12 is not exactly a complicated aircraft. I wonder if there is a freeware utility that can load payload and fuel? Link to comment Share on other sites More sharing options...
Richard McDonald Woods Posted January 29, 2018 Share Posted January 29, 2018 Hi Ray, I'm not knowledgeable re GA, but know of nothing, outside particular aircraft models, that will help you, I'm afraid. Christian appears to have become overwhelmed by real-world aviation workloads over recent years and, much as we do receive occasional statements tending towards new releases, little happens. It's such a pity because both TOPCAT and PFPX offer very valuable functions but have never got beyond supporting a small subset of aircraft, and then not entirely accurately. Still, I believe that I have had my moneys worth long ago! I would agree that it's not 'proper' to keep offering for sale two products with zero support. Regards, Richard Link to comment Share on other sites More sharing options...
srcooke Posted January 29, 2018 Share Posted January 29, 2018 Cannot agree with that Richard, what issues are preventing product use as advertised. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Emi Posted January 29, 2018 Deputy Sheriffs Share Posted January 29, 2018 Why zero support? What prevents you from using the contact form on the developers website? Please login to display this image. There is no obligation to provide support through a forum, you have to provide one way to get support. A contact form on the website complies with this requirement, therefore there is nothing wrong I could see here. Link to comment Share on other sites More sharing options...
Richard McDonald Woods Posted January 29, 2018 Share Posted January 29, 2018 Hi Stephen, Nothing stops use as advertised. That's not my point. However unreasonable I expect that, until a product has its support withdrawn, that there will be some evidence of ongoing development/support. I am not complaining, just showing my disappointment at not seeing a rounded-out product. Link to comment Share on other sites More sharing options...
Ray Proudfoot Posted January 29, 2018 Author Share Posted January 29, 2018 I’ve raised a ticket on that link. Let’s see what happens. I a,so provided the link to this topic. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 Posted January 29, 2018 Deputy Sheriffs Share Posted January 29, 2018 And with the support ticket being raised at FlightSimSoft we can close this topic. It still is the PFPX and not a TOPCAT support forum. Link to comment Share on other sites More sharing options...
Ray Proudfoot Posted January 29, 2018 Author Share Posted January 29, 2018 No, please don’t close it. I want the author to respond here. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Emi Posted January 29, 2018 Deputy Sheriffs Share Posted January 29, 2018 I'm sorry to disappoint you here Ray, but this is the Aerosoft forum and not the TOPCAT forum. We are not related to TOPCAT, nor we will ever be. We do not feel it to be appropriate to discuss a matter between you and FlightSimSoft publicly in our forums. I will close this topic here. If the developers wish to make a statement they will find their way to contact you and discuss it with you. Link to comment Share on other sites More sharing options...
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