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Order history delete function


Tony kim

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Hi

 

Nowaday, I am struggling with buying a scenery 

 

whenever i checkout, i got the message three times

 

[10426] - Invalid Data. Item total is invalid 

 

So i submit a request three times staff doesn't know what the exact problem

 

Finally, i decided to use another browser   i am using chrome no issues before this problem

 

Here is my suggestion

 

I want to delete order history if it's not finished or not completed... i am always asking to delete order history 

 

I think it's very inconvenient to people those who are updating checkout status

 

Thanks

 

 

 

 

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  • Aerosoft

I have checked your communication with my support staff and indeed we have solid idea why PayPal does not process your order while it does process all others who use the same browser. It's a problem out of our control.  Deleting an order however is hard because sometimes credit card companies doe need some time to handle orders, and for sure all orders using other means of payment (bank etc) sometimes need a few days to be completed. 

 

It is not something that is a real problem though, without payment the order simply stays in our system as incomplete, without any effects to you.

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