Yofi 0 Posted December 8, 2017 Share Posted December 8, 2017 Hello, I'm installed aircraft to outer folder (e:\Prepar3d v4 Add-ons\....). After loading, push Shift+1 and sim freezes. win 10/p3dv4 -- Alex Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 8, 2017 Aerosoft Share Posted December 8, 2017 Is that P3d V4 or 4.1? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 8, 2017 Aerosoft Share Posted December 8, 2017 And are you running the simulator with admin rights? Link to comment Share on other sites More sharing options...
Yofi 0 Posted December 8, 2017 Author Share Posted December 8, 2017 26 minutes ago, Mathijs Kok said: Is that P3d V4 or 4.1? 4.1 and yes launch with admin rights Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 8, 2017 Aerosoft Share Posted December 8, 2017 Okay, standby we are checking something. Link to comment Share on other sites More sharing options...
david.hilker 32 Posted December 8, 2017 Share Posted December 8, 2017 Hello, I have the same problem. Same P3D Version and running with admin rights. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 8, 2017 Aerosoft Share Posted December 8, 2017 Start by installing this: http://forum.aerosoft.com/index.php?/topic/128943-small-tweak-do-install/ Link to comment Share on other sites More sharing options...
Yofi 0 Posted December 8, 2017 Author Share Posted December 8, 2017 12 minutes ago, Mathijs Kok said: Start by installing this: http://forum.aerosoft.com/index.php?/topic/128943-small-tweak-do-install/ didn't help Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 8, 2017 Aerosoft Share Posted December 8, 2017 We now installed it on three clean P3d V4.1 systems and could not recreate the issue. We are thinking about how to debug this. The sim freeze? No error shown? No error in the windows error log? Link to comment Share on other sites More sharing options...
david.hilker 32 Posted December 8, 2017 Share Posted December 8, 2017 Didn't help for me either. I have another strange problem. I can see no animations whatsoever. It seems to fly though. I took a short video which will make it more clear. In the end of the video I pressed shift+1 and it just quits P3D without warning Link to comment Share on other sites More sharing options...
david.hilker 32 Posted December 8, 2017 Share Posted December 8, 2017 Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.1.7.22841, Zeitstempel: 0x59d67e95 Name des fehlerhaften Moduls: api.dll, Version: 4.1.7.22841, Zeitstempel: 0x59d67f36 Ausnahmecode: 0xc0000005 Fehleroffset: 0x00000000000250c0 ID des fehlerhaften Prozesses: 0x2ea0 Startzeit der fehlerhaften Anwendung: 0x01d37025798fa994 Pfad der fehlerhaften Anwendung: E:\P4D\Prepar3D.exe Pfad des fehlerhaften Moduls: E:\P4D\api.dll Berichtskennung: b768cb68-6b2d-4451-a714-3563971e820d Vollständiger Name des fehlerhaften Pakets: Anwendungs-ID, die relativ zum fehlerhaften Paket ist: Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 8, 2017 Aerosoft Share Posted December 8, 2017 That is indeed weird. This happens to all the models? Link to comment Share on other sites More sharing options...
david.hilker 32 Posted December 8, 2017 Share Posted December 8, 2017 vor 10 Minuten, Mathijs Kok sagte: That is indeed weird. This happens to all the models? Yes, no matter which one Link to comment Share on other sites More sharing options...
Yofi 0 Posted December 8, 2017 Author Share Posted December 8, 2017 Please login to display this image. I tried to call the panel through the hotkey and through the menu. Also ran through the default piper and through the script selection. The result is always the same sim hangs. Crash log in attache Report.wer Link to comment Share on other sites More sharing options...
musterpilot 9 Posted December 8, 2017 Share Posted December 8, 2017 As for Tom A320 remarks I won't bother with anymore posts Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted December 8, 2017 Deputy Sheriffs Share Posted December 8, 2017 This is just about getting things properly separated from each other. With mixing multiple problems in one topic all you get is confusion, but not the wanted focused solution for each one. And that's why I had taken your problem already out from this topic into it's own one. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 8, 2017 Aerosoft Share Posted December 8, 2017 We are still unable to recreate this. The error message shows an nulpointer error in api.dll, something that simply makes no sense. The development team is trying find some way to make sense of this. Link to comment Share on other sites More sharing options...
Windswept 77 Posted December 8, 2017 Share Posted December 8, 2017 I will inject a thought from left field here - I am running a Beta AN-2 in P3D V4.0 successfully. The release is V4.1 & I think some people have got it going in 4.1, (the Turning post), & others haven't This reminds me a bit of the CRJ 700/900 problem where it appeared that people may have had issues when they did a partial install of v4.1, rather than a ''full install'. Windswept Link to comment Share on other sites More sharing options...
jiri01 0 Posted December 8, 2017 Share Posted December 8, 2017 Hello, I have run into the same problems. P3D freezes after Shift+1 and there are not movable parts (propeller does not spin, yoke, ruder, levers do not move, although the plane flyes). Also no switch is clickable neither a window can be open. I am using P3D V4.1 on Win10, Czech. I have installed the plane as anadministrator and run the sim as the administrator. I tried to load default aircraft first and then select the An-2, still the same. It would be ok for me to wait a couple of days for a solution if that helps Link to comment Share on other sites More sharing options...
Chock 5 Posted December 8, 2017 Share Posted December 8, 2017 Out of curiosity, I tried pressing Shift+P (wouldn't normally use pushback on something like this) and it works just fine, so it's evidently not a problem affecting everyone. That's on P3D V4.1, Windows 10. Anyway, hope those having issues get it sorted quickly, it's quite a nice aeroplane: Just to prove it, here's a vid of it flying about: https://www.youtube.com/watch?v=0QgDzXZqPuI Link to comment Share on other sites More sharing options...
jiri01 0 Posted December 8, 2017 Share Posted December 8, 2017 1 hour ago, jiri01 said: Hello, I have run into the same problems. P3D freezes after Shift+1 and there are not movable parts (propeller does not spin, yoke, ruder, levers do not move, although the plane flyes). Also no switch is clickable neither a window can be open. I am using P3D V4.1 on Win10, Czech. I have installed the plane as anadministrator and run the sim as the administrator. I tried to load default aircraft first and then select the An-2, still the same. It would be ok for me to wait a couple of days for a solution if that helps I re-installed the An-2 to the default directory and it works fine now. I installed it to my dedicated directory for P3D addons the first time. So I guess there are some issues with rights. But after the installation to the default directory works fine. Hello weekend! Link to comment Share on other sites More sharing options...
Madfred 1 Posted December 8, 2017 Share Posted December 8, 2017 Same issue here with the missing animations. I originally installed on a separate hard drive, instead of the default folder (my C: drive is small, so trying to prevent installing anything on it. The plane flies, but there are no animations. Then I re-installed in the default add-on directory, and now the animations are working. I hope this is of use. And: I am running P3D v4.1 as an admin on Windows 10, and the issue was happening on all versions of the AN-2. Please login to display this image. Link to comment Share on other sites More sharing options...
AlexeyM 5 Posted December 8, 2017 Share Posted December 8, 2017 Hello to everyone, We have an issue with installing addon in a folder different from the default one "Documents\Prepar3D v4 Add-ons". It will be fixed as soon as possible PS: the animations and the service panel (Shift+1) stops to work if our DLL "..\OtopusGroup An-2\SimObjects\Airplanes\OctopusG_An-2\bin\An2OctopusG_P3D4.dll" didn't loaded by some reason. Alexey, developer Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 9, 2017 Aerosoft Share Posted December 9, 2017 just as an experiment.... can the three (four?) people that have issues try to copy the C:\Users\yournameDocuments\Prepar3D v4 Add-ons\OctopusGroup An-2 folder to YourSimFolder\SimObjects\Airplanes Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 9, 2017 Aerosoft Share Posted December 9, 2017 We could also use the information this small tool can extract from your system. Just and paste the results. ASVersionInfo.zip Link to comment Share on other sites More sharing options...
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