Jump to content
ClydeCessna

Twin Otter for P3D v4 causes CTD (2)

Recommended Posts

This thread is locked, so I have to raise another one, since the problem is still there. What version is considered the latest? The web-shop states it is 1.21 and I have 1.21 and no updates are available. And the problem is just that: the P3D4.1 crashes to desktop with no messages right after the engines shutdown.

Share this post


Link to post

Yes, latest version is 1.21 dated 22. June 2017

 

To help you with your problem, we need a detailed error message. Open the Windows Eventviewer and check under Windows Logs/Application for an error message at the time when P3D chrased. Copy and paste here what you see in the window below under "General"

Share this post


Link to post

Hi Otto,

 

Thanks for the reply. This time when I reproduced it, it hung at first, not crashed. At the moment Windows registered 2 events. See info below. When I actually got CTD, no events were recorded.

 

#1 ("Information")

Spoiler

Fault bucket 129584528079, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: Prepar3D.exe
P2: 4.1.7.22841
P3: 59d67e95
P4: 0000
P5: 134217984
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7A3.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7B3.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7B4.tmp.txt
\\?\C:\Users\Ilya\AppData\Local\Temp\WERD278.tmp.appcompat.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Prepar3D.exe_7dbfdbe783a886a39b4204a944aeaa4ab578d_911d388a_145edc2c

Analysis symbol: 
Rechecking for solution: 0
Report Id: d2ee2e05-f389-4e90-acde-a21c52377d1b
Report Status: 268435456
Hashed bucket: 67d6e0476771645646fd44e30e8461e6
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-11-29T21:21:02.208461200Z" />
    <EventRecordID>6208</EventRecordID>
    <Channel>Application</Channel>
    <Computer>IlyaProDesktop</Computer>
    <Security />
  </System>
  <EventData>
    <Data>129584528079</Data>
    <Data>5</Data>
    <Data>AppHangB1</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>Prepar3D.exe</Data>
    <Data>4.1.7.22841</Data>
    <Data>59d67e95</Data>
    <Data>0000</Data>
    <Data>134217984</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7A3.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7B3.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7B4.tmp.txt
\\?\C:\Users\Ilya\AppData\Local\Temp\WERD278.tmp.appcompat.txt</Data>
    <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Prepar3D.exe_7dbfdbe783a886a39b4204a944aeaa4ab578d_911d388a_145edc2c</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>d2ee2e05-f389-4e90-acde-a21c52377d1b</Data>
    <Data>268435456</Data>
    <Data>67d6e0476771645646fd44e30e8461e6</Data>
  </EventData>
</Event>

 

#2 ("Error")

Spoiler

The program Prepar3D.exe version 4.1.7.22841 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 1ee4
 Start Time: 01d36956ef097cc8
 Termination Time: 24
 Application Path: D:\FSGW P3Dv4\Prepar3D.exe
 Report Id: d2ee2e05-f389-4e90-acde-a21c52377d1b
 Faulting package full name: 
 Faulting package-relative application ID: 

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-11-29T21:21:03.054211900Z" />
    <EventRecordID>6209</EventRecordID>
    <Channel>Application</Channel>
    <Computer>IlyaProDesktop</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Prepar3D.exe</Data>
    <Data>4.1.7.22841</Data>
    <Data>1ee4</Data>
    <Data>01d36956ef097cc8</Data>
    <Data>24</Data>
    <Data>D:\FSGW P3Dv4\Prepar3D.exe</Data>
    <Data>d2ee2e05-f389-4e90-acde-a21c52377d1b</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
  </EventData>
</Event>

 

This is from the Security and Maintenance Control Panel (by date it looks like my yesterday's encounter).

 

Spoiler

Source
Prepar3D exe

Summary
Stopped responding and was closed

Date
‎29.‎11.‎17 01:39

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path:    D:\FSGW P3Dv4\Prepar3D.exe

Problem signature
Problem Event Name:    AppHangB1
Application Name:    Prepar3D.exe
Application Version:    4.1.7.22841
Application Timestamp:    59d67e95
Hang Signature:    0000
Hang Type:    134217984
OS Version:    10.0.16299.2.0.0.256.48
Locale ID:    1033
Additional Hang Signature 1:    00000000000000000000000000000000
Additional Hang Signature 2:    0000
Additional Hang Signature 3:    00000000000000000000000000000000
Additional Hang Signature 4:    0000
Additional Hang Signature 5:    00000000000000000000000000000000
Additional Hang Signature 6:    0000
Additional Hang Signature 7:    00000000000000000000000000000000

Extra information about the problem
Bucket ID:    67d6e0476771645646fd44e30e8461e6 (129584528079)
 

 

Share this post


Link to post

Im having this issue too, version is 1.21 too.

 

When using the Twin Otter´s GPS 2D panel zoom i get a crash to the desktop.

 

Im using P3D and the issue is only present with the twin otter GPS, no other GPS (default or addon) causes a CTD.

 

Following this thread.

 

Thanks in advance

 

Regards

 

 

Leonardo

Share this post


Link to post

Using the Aerosoft Twin Otter´s GPS causes a CTD. This issue is not found with other aircraft GPS (default or addon)

 

The next video is unlisted to protect the product from a bad image.

 

 

Some details:

Twin Otter Product Version is 1.21
P3D V4.1

 

PC Specs:
Intel i7 7700K CPU
16GB DDR4 2400Mhz Kingston Hyper X RAM
Asus H270Z Gaming Motherboard
Samsung M.2 NVMe 250GB SSD
Asus Strix 1080 TI 11GB OC Video Card

 

Error Found on windows log:

 

Faulting application name: Prepar3D.exe, version: 4.1.7.22841, time stamp: 0x59d67e95
Faulting module name: terrain.dll, version: 4.1.7.22841, time stamp: 0x59d67e0c
Exception code: 0xc0000005
Fault offset: 0x00000000000316c7
Faulting process id: 0x1b90
Faulting application start time: 0x01d38fd6f3eeac64
Faulting application path: D:\Flight Simulator\P3DV4\Prepar3D.exe
Faulting module path: D:\Flight Simulator\P3DV4\terrain.dll
Report Id: 9251f80a-b4fc-4050-88be-f8d679375c0d
Faulting package full name:
Faulting package-relative application ID:

Application: Prepar3D.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FF9B0E516C7

 

 

PD:

 

After trying other combinations, I disabled from my scenery library the Aerosoft´s LUKLA X MOUNT EVEREST FSX P3D (http://secure.simmarket.com/aerosoft-online-lukla-x-mount-everest.phtml) addon and the issue could not be reproduced (for now). Seems that Lukla doesnt like the Twin Otter´s GPS.

 

PD2:

I can confirm that the issue is only present when Lukla X is activated on the scenery library. Couldnt reproduce the issue when it was disabled. Also, it only happens flying in India near Lukla (happened to me from VQPR too short after takeoff).

 

Best Regards to the Aerosoft Team

 

Hoping to hear from you soon.

Share this post


Link to post

I can confirm that there is a problem with Lukla not related to the Twinotter. I also get CTDs from time to time (not reproducable) with other aircrafts when flying around Lukla. As the Dev is working on a new version for Lukla, do  ot expect any changes in the current version. of Lukla

Share this post


Link to post
1 hour ago, Mathijs Kok said:

And you got log files we can look at?

Exactly as above post -  Terrain.dll. First one ever - but, I am using a mod to allow the Flight1 GTN 750 into the VC panel.

 

So, it may be down to that - I have scaled back on the detail displayed on the map screen of the GTN to be safe.

 

Tried again, and all was well.

 

Put it down to an aberration or the GTN !!!

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...