pilotedu972 40 Posted March 1, 2017 Share Posted March 1, 2017 Hi dear Aerosoft Team, I bought a NavDataPro - single dataset I installed it no problem. But I had to do a complete reinstallation of windows so I lost everything. Can I reinstall the dataset I bought (1702) or do I need to buy another one ? Link to comment Share on other sites More sharing options...
Gixxar 0 Posted April 9, 2017 Share Posted April 9, 2017 I'm having the same problem? Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted April 9, 2017 Deputy Sheriffs Share Posted April 9, 2017 There are only the current AIRAC cycle data files available for download. You bought an older version and have therefore no download possibility anymore. It is always a good idea to create proper backups of software and data to prevent any loss in case of a system crash. In order to get your navigation data back, you need to buy a new (current) cycle. Link to comment Share on other sites More sharing options...
Gixxar 0 Posted April 9, 2017 Share Posted April 9, 2017 That's not very good! Can't have something that I have paid for.....? , I bought 1703 and now I can't have the data I paid for? Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted April 9, 2017 Deputy Sheriffs Share Posted April 9, 2017 The moment you ordered NavDataPro you explicitly accepted this. You bought a product and it was delivered via download. Afterwards it is up to you to keep an eye on it. What if you order a book at Amazon? They deliver it and a few weeks later you lose it somewhere. Are you expecting Amazon to deliver a new book for free? Link to comment Share on other sites More sharing options...
Gixxar 0 Posted April 9, 2017 Share Posted April 9, 2017 No that's why I done a digital downloadand not a DVD, if I done a digital download book then yes. Why wouldn't you...?? So your argument is a complete waste of time!!!!!! Link to comment Share on other sites More sharing options...
Gixxar 0 Posted April 9, 2017 Share Posted April 9, 2017 But thank you for your answer and attitude,you just made up my mind for me whether to get a year subscription to NavDataPro or Navigraph....... And guess what..... it's Navigraph. Hope you not Aerosofts customer service representative........LOL Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted April 9, 2017 Deputy Sheriffs Share Posted April 9, 2017 Just a little heads up: the other nav data provider also doesn't provide you with historical nav data, but also with the current one only. So there you also have to take care of your belongings by yourself. Just that you know in advance and don't be too surprised if something like this happens again to you in the future. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted April 9, 2017 Deputy Sheriffs Share Posted April 9, 2017 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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