Sauicaen 0 Posted February 15, 2017 Share Posted February 15, 2017 Hi all, Just installed the app and getting this message each time after which app shuts itself down, need your support. PS: I'm attaching my setting files for anyone wants to check. Many thanx! SIMstarter NG Settings.ini settings.ini Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted February 15, 2017 Deputy Sheriffs Share Posted February 15, 2017 Run Simstarter, go to settings and choose "Create Support Package" and post the zipfile. What Flightsimulator are you using? Link to comment Share on other sites More sharing options...
Sauicaen 0 Posted February 15, 2017 Author Share Posted February 15, 2017 4 minutes ago, mopperle said: Run Simstarter, go to settings and choose "Create Support Package" and post the zipfile. What Flightsimulator are you using? I'm using P3D v3.4, as I say whenever I try to run SimStarter, I get the error message "Critical Error: No aircrafts found..." and it shuts down. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted February 15, 2017 Deputy Sheriffs Share Posted February 15, 2017 As Otto already asked you for, please create a support package and provide it here. Link to comment Share on other sites More sharing options...
Sauicaen 0 Posted February 15, 2017 Author Share Posted February 15, 2017 1 minute ago, Tom A320 said: As Otto already asked you for, please create a support package and provide it here. I can surely do it if you can help me how... Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted February 15, 2017 Deputy Sheriffs Share Posted February 15, 2017 You can either look into the manual (chapter 7.3) or look at the top of the list of all topics in this forum section, or follow the link you will find there directly here: Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted February 16, 2017 Deputy Sheriffs Share Posted February 16, 2017 I think the problem is that he doesn't come to the point where he can create a support package. @Sauicaen: please post the log file which can be found here: ...\SIMstarter NG\log\SIMstarter NG.log Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted February 16, 2017 Deputy Sheriffs Share Posted February 16, 2017 You are right of course Otto. Sorry, my bad Sauicaen. Link to comment Share on other sites More sharing options...
Sauicaen 0 Posted February 16, 2017 Author Share Posted February 16, 2017 10 hours ago, mopperle said: I think the problem is that he doesn't come to the point where he can create a support package. @Sauicaen: please post the log file which can be found here: ...\SIMstarter NG\log\SIMstarter NG.log no issues at all, thanx for your efforts to support. here is my log file... SIMstarter NG.log Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted February 16, 2017 Deputy Sheriffs Share Posted February 16, 2017 For me it looks like that SIMstater NG can't find any aircraft in your P3D. It searches them in the folder: D:\Lockheed Martin\Prepar3D v3\SimObjects\Airplanes\ When starting P3D does everything work as it should? Can you please check the above given path if there are any files and folders included? Link to comment Share on other sites More sharing options...
Developer Capt. PERO 398 Posted February 17, 2017 Developer Share Posted February 17, 2017 Tom is right. NG can't find any aircrafts. Have you moved them from D:\Lockheed Martin\Prepar3D v3\SimObjects\ to another folder? You could change the path where NG is looking for aircrafts in your settings.ini [SIMOBJECTS] searchFolders=SimObjects\Airplanes;SimObjects\Rotorcraft; and replace the path with your existing path. That should fix the problem. Link to comment Share on other sites More sharing options...
Sauicaen 0 Posted February 18, 2017 Author Share Posted February 18, 2017 12 hours ago, Capt. PERO said: Tom is right. NG can't find any aircrafts. Have you moved them from D:\Lockheed Martin\Prepar3D v3\SimObjects\ to another folder? You could change the path where NG is looking for aircrafts in your settings.ini [SIMOBJECTS] searchFolders=SimObjects\Airplanes;SimObjects\Rotorcraft; and replace the path with your existing path. That should fix the problem. Sorry for responding now; actually all the aircrafts are in the correct folder, I didn't move anything :I Please login to display this image. Link to comment Share on other sites More sharing options...
Sauicaen 0 Posted February 18, 2017 Author Share Posted February 18, 2017 12 hours ago, Capt. PERO said: Tom is right. NG can't find any aircrafts. Have you moved them from D:\Lockheed Martin\Prepar3D v3\SimObjects\ to another folder? You could change the path where NG is looking for aircrafts in your settings.ini [SIMOBJECTS] searchFolders=SimObjects\Airplanes;SimObjects\Rotorcraft; and replace the path with your existing path. That should fix the problem. I have an internal and external harddisk, ı tried installing Simstarter NG on each of them by thinking that the issue may occur because of being on a different drive than P3D but nothing has changed. Link to comment Share on other sites More sharing options...
sturmovik 0 Posted February 18, 2017 Share Posted February 18, 2017 I'm having the exact same issue. Changing the [SIMOBJECTS] part did not help, every time I run SIMStarter, it automatically replaces the searchFolders value to "searchFolders=SimObjects\Airplanes;SimObjects\Rotorcraft;" I'm running the latest P3D v3.4 hotfix on win 10 x64. P3D itself runs with no issues. SIMstarter NG Settings.ini settings.ini SIMstarter NG.log Link to comment Share on other sites More sharing options...
Developer Capt. PERO 398 Posted February 18, 2017 Developer Share Posted February 18, 2017 Please post your C:\ProgramData\Lockheed Martin\Prepar3D v3\simobjects.cfg Link to comment Share on other sites More sharing options...
Developer Capt. PERO 398 Posted February 18, 2017 Developer Share Posted February 18, 2017 vor 6 Stunden , sturmovik sagte: I'm having the exact same issue. Changing the [SIMOBJECTS] part did not help, every time I run SIMStarter, it automatically replaces the searchFolders value to "searchFolders=SimObjects\Airplanes;SimObjects\Rotorcraft;" [...] Sorry, you are right. NG restores the default values if they are missing. Please add your different path to the existing ones with ; separated. To ensure everything is working fine, pls please post your C:\ProgramData\Lockheed Martin\Prepar3D v3\simobjects.cfg Link to comment Share on other sites More sharing options...
Sauicaen 0 Posted February 18, 2017 Author Share Posted February 18, 2017 52 minutes ago, Capt. PERO said: Please post your C:\ProgramData\Lockheed Martin\Prepar3D v3\simobjects.cfg Here is my simobjects.cfg file simobjects.cfg 44 minutes ago, Capt. PERO said: Sorry, you are right. NG restores the default values if they are missing. Please add your different path to the existing ones with ; separated. To ensure everything is working fine, pls please post your C:\ProgramData\Lockheed Martin\Prepar3D v3\simobjects.cfg adding different path to the existing ones with ; separated doesn't work, it still restores the default values which is "searchFolders=SimObjects\Airplanes;SimObjects\Rotorcraft;" Link to comment Share on other sites More sharing options...
Developer Capt. PERO 398 Posted February 19, 2017 Developer Share Posted February 19, 2017 What the hell causes this error? Very strange. Your path settings are looking good. Maybe a problem within the xml-file. Please attach [SIMstarter NG]\data\userprofiles\P3Dv3\aircrafts.xml Link to comment Share on other sites More sharing options...
Developer Capt. PERO 398 Posted February 19, 2017 Developer Share Posted February 19, 2017 @Sauicaen Thank you for the remote session. Looks like a language issue which will be fixed with the new version. Coming out soon - hope today. :O) Link to comment Share on other sites More sharing options...
Developer Capt. PERO 398 Posted February 19, 2017 Developer Share Posted February 19, 2017 Please double check with latest version 1.4.5 rev. 11. Link to comment Share on other sites More sharing options...
sturmovik 0 Posted February 20, 2017 Share Posted February 20, 2017 The new patch seems to have fixed the issue. However, this time, configuring AS16 gives another error. I did not start another thread as I think this issue may be related to the earlier one. When I tick the related AS16 tick boxes and click the ... button next to ActiveSky ConfigSet, I get a translation error (see the attached SS). I have also attached the languageError.txt and the log file. Please login to display this image. languageError.txt SIMstarter NG.log Link to comment Share on other sites More sharing options...
sturmovik 0 Posted February 20, 2017 Share Posted February 20, 2017 I get the same error when clicking the simulator configuration manager under configuration menu as well. Some information I hope that may help is: 1- I'm running Windows 10 Pro x64 v1607. The system language is English, the keyboard is Turkish Q and the regional settings are for Turkey. I've had a similar issue with ASCA back in the summer, where the keyboard settings and the OS language mismatch caused a parsing error, guys from HiFi solved it via a remote TS session. 2- I noticed that the error dialogues include the uppercase i character (İ). This character exists in the Turkish alphabet (along with a lowercase I - ı) but not in the English alphabet. Maybe this is a part of the problem? languageError.txt SIMstarter NG.log Link to comment Share on other sites More sharing options...
Developer Capt. PERO 398 Posted February 21, 2017 Developer Share Posted February 21, 2017 Yes this is a turkish keyboard layout problem which causes problems in several functions of NG. If it's possible switch to EN layout as long this is fixed. I need to change a lot of code so the new version will take some time. Link to comment Share on other sites More sharing options...
sturmovik 0 Posted February 23, 2017 Share Posted February 23, 2017 Changing the keyboard to EN layout did not solve the issue, I still get the same translation errors. Please let me know when the new patch is available. Link to comment Share on other sites More sharing options...
Developer Capt. PERO 398 Posted February 25, 2017 Developer Share Posted February 25, 2017 Can you pls test to switch keyboard and operation system language to english? Link to comment Share on other sites More sharing options...
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