Cpt. Oveur 63 Posted January 24, 2017 Share Posted January 24, 2017 Hey folks! I'm aware of this topic: But apart from that issue, I have one additional problem: Loss of autogen! (see attached picture) Is it may possible to fix that two issues fast? The scenery is not useable righht now... Cheers, Matt Please login to display this image. Link to comment Share on other sites More sharing options...
Cpt. Oveur 63 Posted January 24, 2017 Author Share Posted January 24, 2017 And ther's a third problem, the grass textures: Please login to display this image. Link to comment Share on other sites More sharing options...
Cpt. Oveur 63 Posted January 24, 2017 Author Share Posted January 24, 2017 And by the way, everytime when I buy something from KDM, there's a conflict with Orbx products (and I guess this one is a Orbx conflict). Next time I will stay away from KDM products until I can be sure that any issues like this are solved (which should be done during the test phase) !!!! Unbelievable.... Link to comment Share on other sites More sharing options...
pezi 11 Posted January 25, 2017 Share Posted January 25, 2017 vor 16 Stunden , Cpt. Oveur sagte: And by the way, everytime when I buy something from KDM, there's a conflict with Orbx products (and I guess this one is a Orbx conflict). Next time I will stay away from KDM products until I can be sure that any issues like this are solved (which should be done during the test phase) !!!! Unbelievable.... Maybe it would be better to stay away from Orbx products like a lot other folks do. Regards, Pezi Link to comment Share on other sites More sharing options...
Cpt. Oveur 63 Posted January 25, 2017 Author Share Posted January 25, 2017 vor 21 Minuten, pezi sagte: Maybe it would be better to stay away from Orbx products like a lot other folks do. Regards, Pezi Very helpful comment, thank you for that! ;-) Link to comment Share on other sites More sharing options...
Cpt. Oveur 63 Posted January 26, 2017 Author Share Posted January 26, 2017 Is it may possible to get support from Aerosoft here? Thank you! Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted January 26, 2017 Deputy Sheriffs Share Posted January 26, 2017 As I do not see a problem you should open a ticket here: https://aerosoft.zendesk.com/hc/en-us Link to comment Share on other sites More sharing options...
Cpt. Oveur 63 Posted January 26, 2017 Author Share Posted January 26, 2017 vor 6 Minuten, mopperle sagte: As I do not see a problem you should open a ticket here: https://aerosoft.zendesk.com/hc/en-us You can't see a problem ???? LOL Have a look at the promotional/preview screenshots and if you still can't see any problem you should go to a ophthalmologist (No harm meant!)! ;-) There's almost no autogen and my settings are on max... Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted January 26, 2017 Deputy Sheriffs Share Posted January 26, 2017 7 minutes ago, Cpt. Oveur said: Have a look at the promotional/preview screenshots and if you still can't see any problem you should go to a ophthalmologist (No harm meant!)! How about showing a comparison of your screen with one of the promotional screenshots (some perspective!) along with your P3D settings? Link to comment Share on other sites More sharing options...
Cpt. Oveur 63 Posted January 26, 2017 Author Share Posted January 26, 2017 Please login to display this image. Please login to display this image. Can you see it now? Link to comment Share on other sites More sharing options...
Cpt. Oveur 63 Posted January 26, 2017 Author Share Posted January 26, 2017 I think the wrong landclass file below the photo scenery is "hiding" those buildings and trees... And BTW, again, my vegetation / building settings are on max! Link to comment Share on other sites More sharing options...
gmazzei 3 Posted January 26, 2017 Share Posted January 26, 2017 Hi apart the washed down color I can't see the difference. Bottom screenshot Is photoreal without autogen ? Regards Link to comment Share on other sites More sharing options...
pezi 11 Posted January 26, 2017 Share Posted January 26, 2017 Hi again, how is it looking without PhotoLIRP.bgl, I've the same problem not using ORBX, I am using the SIRX Italy Photoscenery. Without PhotoLIRP.bgl it looks nearly as before. In Pisa X are some big exclusion files anyway and a lot of wrong placed buildings also. Regars , Pezi Link to comment Share on other sites More sharing options...
Cpt. Oveur 63 Posted January 26, 2017 Author Share Posted January 26, 2017 vor 24 Minuten, gmazzei sagte: Hi apart the washed down color I can't see the difference. Bottom screenshot Is photoreal without autogen ? Regards Sorry, to be honest: If you can't see the difference, please leave the discussion here. I don't have time for something like this, thank you. vor 15 Minuten, pezi sagte: Hi again, how is it looking without PhotoLIRP.bgl, I've the same problem not using ORBX, I am using the SIRX Italy Photoscenery. Without PhotoLIRP.bgl it looks nearly as before. In Pisa X are some big exclusion files anyway and a lot of wrong placed buildings also. Regars , Pezi Thank you for the hint. But removing the photo is not an option for me. KDM simply ignored FTX Global openLC EU (I fully understand that they can't take every single [maybe colliding] add-on into account, but the whole FTX Global range ist a must!) that's the problem. I wan't a solution (FAST!) without waiting months for a patch / update (like it was with Svalbard before)... And by the way, I found a few screenshots of KDM LIRP with the same issue on Facebook. Suprisingly, no one of the customers even noticed that problem. Some people are really satisfied with everything Link to comment Share on other sites More sharing options...
Joakim Tychesen | KDM 127 Posted January 27, 2017 Share Posted January 27, 2017 We are working on a patch to release next week. This will fix a lot of issues, incl remove the landclass which has been wrongly placed and solve the autogen issue. The scenery has been out only about a week and we can't unfortunantly have everything perfect at launch Best /Joakim Link to comment Share on other sites More sharing options...
Cpt. Oveur 63 Posted February 13, 2017 Author Share Posted February 13, 2017 After the update: Still loss of autogen (trees and some bigger buildings). I can't believe it... I wan't my money back! This is not acceptable anymore! Please login to display this image. Link to comment Share on other sites More sharing options...
pezi 11 Posted February 14, 2017 Share Posted February 14, 2017 vor 19 Stunden , Cpt. Oveur sagte: After the update: Still loss of autogen (trees and some bigger buildings). I can't believe it... I wan't my money back! This is not acceptable anymore! Please login to display this image. You are quite right, there is a loss of autogen. Still displaced freeway traffic around the airport. Still displaced buildings of the city(not autogen), I mean buildings are on rail tracks. I think I will go back to my earlier installed NSS PisaX and live with the little mistakes of this scenery. Regards, Peter Link to comment Share on other sites More sharing options...
Joakim Tychesen | KDM 127 Posted February 14, 2017 Share Posted February 14, 2017 On 2/13/2017 at 6:26 PM, Cpt. Oveur said: After the update: Still loss of autogen (trees and some bigger buildings). I can't believe it... I wan't my money back! This is not acceptable anymore! 5 hours ago, pezi said: You are quite right, there is a loss of autogen. Still displaced freeway traffic around the airport. Still displaced buildings of the city(not autogen), I mean buildings are on rail tracks. I think I will go back to my earlier installed NSS PisaX and live with the little mistakes of this scenery. Regards, Peter Just to be clear. The changelog to the patch does not say that this issue is resolved. Having said that, you're both 100% right. There is still an autogen issue present, and we're still working on fixing it. The patch does take care of a lot of other issues however - most of them concerning the actual airport environment which is priority #1. Solving the autogen problem would delay the patch further, so I chose to release it now. Just know that it is being worked on, and the fix will be out as soon as we've located the root of the problem. Meanwhile, happy flying! Be it with default, NSS or preferably our Pisa :-) Best, Joakim Link to comment Share on other sites More sharing options...
Cpt. Oveur 63 Posted February 14, 2017 Author Share Posted February 14, 2017 Vor 1 Stunde, Joakim Tychesen | KDM sagte: Just to be clear. The changelog to the patch does not say that this issue is resolved. Having said that, you're both 100% right. There is still an autogen issue present, and we're still working on fixing it. The patch does take care of a lot of other issues however - most of them concerning the actual airport environment which is priority #1. Solving the autogen problem would delay the patch further, so I chose to release it now. Just know that it is being worked on, and the fix will be out as soon as we've located the root of the problem. Meanwhile, happy flying! Be it with default, NSS or preferably our Pisa :-) Best, Joakim And just be clear from my side: I don't care about changelogs or whatever. I also don't care about promises because they are "maybe's" and nothing else. I purchased the product "as seen" - the autogen problem, as well as the previous landclass problem should never have been appeared. You forgot to test your scenery with openLC, or was it even your intention? Again: It's not the first time! There was a similar problem with your Svalbard scenery (combined with Vector) and people had to wait months for an adequate update. Your scenery isn't compatible with generic addons like the ftx global product range (like most of all other high quality payware sceneries)? Hey, no problem! Simply mention it in the product description and I will NOT buy it (as well as many others too). And now I will warn other potential customers in several FSX/P3D Facebook groups about this problem and I will forward my experiences to some magazines/review webpages.... Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted February 14, 2017 Deputy Sheriffs Share Posted February 14, 2017 @Cpt. Oveur: 1st: if you read the description of a product and don't find a compatibility statement to a certain 3rd party product in it, you can safely assume that no compatibility to that 3rd party product is promised. Therefore your decision to buy it can hardly be based on that, right? I am not saying that it's not compatible, I am just saying that compatibility wasn't promised. If you are uncertain about the compatibility status of a product you would like to purchase you can always ask the manufacturer prior to hit the order button in the web shop. Aerosoft provides a couple of communication paths for this (phone, email, forum). I would like to suggest that in the future you better not only "assume" a certain compatibility, but actually get a confirmation of it prior to purchase. That saves you a lot of anger afterwards. 2nd: a bug in a product which has been acknowledged and promised to be fixed, is not a missing feature. Link to comment Share on other sites More sharing options...
Cpt. Oveur 63 Posted February 14, 2017 Author Share Posted February 14, 2017 vor 29 Minuten, Tom A320 sagte: @Cpt. Oveur: 1st: if you read the description of a product and don't find compatibility statement to a certain 3rd party product in it, you can safely assume that no compatibility to that 3rd party product is promised. Therefore your decision to buy it can hardly be based on that, right? I am not saying that it's not compatible, I am just saying that compatibility wasn't promised. If you are uncertain about the compatibility status of a product you would like to purchase you can always ask the manufacturer prior to hit the order button in the web shop. Aerosoft provides a couple of communication paths for this (phone, email, forum). I would like to suggest that in the future you better not only "assume" a certain compatibility, but actually get a confirmation of it prior to purchase. That saves you a lot of anger afterwards. 2nd: a bug in a product which has been acknowledged and promised to be fixed, is not a missing feature. I'm a lawyer and I have a different point of view about that (BTW, FSX/P3D would be almost dead without generic addons like Orbx). Also, look at many other developers - Orbx-Compatibility is always one of their highest priorities. Your behaviour is arrogant and obviously, Aerosoft don't care about that. No problem, I won't support Aerosoft any longer (and I supported you almost from the very start). I'm not one of those Aerosoft haters, but now I understand why they exist.... Link to comment Share on other sites More sharing options...
Christian85 28 Posted February 15, 2017 Share Posted February 15, 2017 Yes i have the same Problem ! Hope there comes a fix best regards Link to comment Share on other sites More sharing options...
Lino 0 Posted February 15, 2017 Share Posted February 15, 2017 I purchased Pisa a couple days ago as a download. I am experiencing the same problems described above. I was looking for the update fix and the FAQ tells me to go to the order page. On this page I see my order number and says it is complete, but I can't download anything. Does the download file disappear after only a couple of days? Please describe how I can download this update. Thank you. Link to comment Share on other sites More sharing options...
Christian85 28 Posted February 24, 2017 Share Posted February 24, 2017 On 14.02.2017 at 19:06, Joakim Tychesen | KDM sagte: Just to be clear. The changelog to the patch does not say that this issue is resolved. Having said that, you're both 100% right. There is still an autogen issue present, and we're still working on fixing it. The patch does take care of a lot of other issues however - most of them concerning the actual airport environment which is priority #1. Solving the autogen problem would delay the patch further, so I chose to release it now. Just know that it is being worked on, and the fix will be out as soon as we've located the root of the problem. Meanwhile, happy flying! Be it with default, NSS or preferably our Pisa :-) Best, Joakim Dear Joakim any News , about the new fix?? best regards Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted February 24, 2017 Aerosoft Share Posted February 24, 2017 I will check up on a solution with the project manager. Link to comment Share on other sites More sharing options...
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