Daniell 0 Posted May 17, 2007 Share Posted May 17, 2007 I am trying to reinstall HelgolandX on a fresh installed FSX with SP1 ...but nothing happens. The installer runs fine and tells me that Helgoland has been installed and it even shows up in my scenery library (when I start up FSX it telles me that the area can not be found) - but there are no files installed and there is no Helgoland folder anywhere. What is wrong? Link to comment Share on other sites More sharing options...
TorstenG 0 Posted May 17, 2007 Share Posted May 17, 2007 Hello! Do you have uninstalled Helgoland X with the Windows-Uninstall-Funktion? ("Preferences/Software" or so, i do not know the english name for it) Link to comment Share on other sites More sharing options...
Daniell 0 Posted May 17, 2007 Author Share Posted May 17, 2007 I'm not sure if I did that - but afterwards I have been trying to erase every trace of it in the registry. All my failed installations leave Helgoland in the registry but there is no uninstaller ...so I have to remove everything manually and therefore I could have missed something Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted May 17, 2007 Share Posted May 17, 2007 Hello Daniell, As Torsten says about the Add/Remove Programs, do you see an entry as per the one in the picture. You should always use this to un-install if its there. If its there try un-installing it, then re-installing. Link to comment Share on other sites More sharing options...
Daniell 0 Posted May 17, 2007 Author Share Posted May 17, 2007 As I said before, there is no uninstaller and it don't show up in the Add/Remove Programs - it shows up in the registry and in FSX scenery library... but there are no files installed at all. Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted May 17, 2007 Share Posted May 17, 2007 Hello Daniell, I've asked one of our techs to look at this for you. Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted May 17, 2007 Share Posted May 17, 2007 Hello Daniell, I've asked one of our techs to look at this for you. Link to comment Share on other sites More sharing options...
Daniell 0 Posted May 17, 2007 Author Share Posted May 17, 2007 Thanks Link to comment Share on other sites More sharing options...
Root Admin A. Muegge 57 Posted May 21, 2007 Root Admin Share Posted May 21, 2007 Hi, please try this... - Try to uninstall Helgoland with Add/Remove Programs - Delete the HelgolandX - folder (FSX-VerszeichnisAerosoftHelgolandX ..) - Delete Log-Files-Folder...(Hidden folder) c:ProgrammeInstallShield Installation Information{61957FA7-34C1-4F46-871C-A0FD49848832} - Try to install again Link to comment Share on other sites More sharing options...
Daniell 0 Posted May 21, 2007 Author Share Posted May 21, 2007 Deleting that hidden log-files-folder solved my problem Thanks mate, you are now my personal hero! Link to comment Share on other sites More sharing options...
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