nickac1092 8 Posted August 26, 2016 Share Posted August 26, 2016 Hey Aerosoft. So who do i contact about issues like this? I had my HDD (Hard drive) fail on me and that had everything from flightsim including AES on it. I lost all of it. How would i get my credits back? I bought alot of credit packs over the last 4 years and used all of them but had some extra left over. Please let me know who to contact. I now want to have AES with my FS9 on 2 computers so i also want to know how i would go about transfering the credits to my laptop from my desktop so i could still enjoy AES on the go. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 26, 2016 Deputy Sheriffs Share Posted August 26, 2016 Hello Nick, just login into your shop account and go into the "User Center". There you will find all of them. Please login to display this image. Link to comment Share on other sites More sharing options...
nickac1092 8 Posted August 26, 2016 Author Share Posted August 26, 2016 Ok il go there but do you think it would let me activate them on 2 computers? I dont know. Il try and see when i get back from vacation.... If i can get them on my laptop thats fine but i also need them active on my desktop as well. I know my Windows Registry still has them on my desktop. Im a bit of a computer nerd- CompTIA A+ certified. Link to comment Share on other sites More sharing options...
Emi 5161 Posted August 26, 2016 Share Posted August 26, 2016 No worries, as long as you are the legal and only user of it you will always be able to just recover your addon by activating it again. Only if you share them with others you will encounter trouble. Link to comment Share on other sites More sharing options...
nickac1092 8 Posted August 26, 2016 Author Share Posted August 26, 2016 Nah i wouldnt do that considering how much i spent on them. If i have trouble, il report back. I wont be back until mid next week to try those on my desktop. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted August 29, 2016 Aerosoft Share Posted August 29, 2016 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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