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rhys barber

Cabin Crew

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Dear Aerosoft I wonder if you could address a problem I am having.


I have cabin crew turned on in the fmgc and also have the volume on 100%. I recently noticed whilst I get the "captain all passenger boarded" message I do not have any announcments to the passengers. I have checked the audio files which do play and have the announcements but they are not being heard in fsx.

I do not always use the checklist function and sometimes do not use the load sheet function either, is this why?

I have tested it when using a loadsheet and not checklists and still get no announcements.

Is this a problem or am i missing something?

Regards,

Rhys

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I have he same problem after changing from Windows 7 to Windows 10.

The Cabin Crew is only announcing in the Cockpit, that all passengers are on board, and there is coffee for the Captain.

But there are not longer safety announcements to the passengers, e.g. when the seat belt signs are turned off an on during climbing and descend,

The acs-data files are complete in the sound package. But it seems, that they are only partial activated.

Best wishes

FS-Ikarus

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Hello Rhys,

if you are using a Mono-loutspeaker, then try to go into the sound setup-menu of Windows. Therafter you should  move the the knob of the stereo balance from the middle to the end of scale. In my case, this is the solution.

Now I can here all wav-Sound data of the Airbus quite clear, not only the conversations and cabin crew announcements in the cockpit.

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Hey mate,

 

taking your advice I have looked into it and found the sound files are indeed designed for stereo and don't work on a mono system. I use stereo speakers but a mono headset so to fix the problem I used an audio edited to change the sound files from stereo to mono, the door close sound file is mono and hence why we could hear that but not the others. I would be more than happy to send you the new files if you wish.

 

cheers

 

rhys 

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Hey, cheers, I had noticed I was not getting the safety demo anymore either, and it seems a driver update changed my sound settings in Windows.

 

The pax are now getting briefings again!

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After endless checks here is my opinion about the fact that there is an entire section of sounds that is not working properly. The respective file is the sound-xml in AB_Systems. Here is the section that doesn't work:

<!-- Serves Coffee for Flightcrew -->
        (L:AB_SND_CAB,bool) 1 ==
        (L:AB_CruiseLvl, bool) 1 == &amp;&amp;
        (P:Local Time,seconds) (L:CoffeeFC,seconds) > &amp;&amp;
        if{
            (L:TimerCC_CoffeeFC, bool) !
            if{
                1 (&gt;L:TimerCC_CoffeeFC,bool)
                (P:Local Time,seconds) 600 + (&gt;L:CoffeeFC,seconds)
            }
        }
                        
        (L:AB_SND_CAB,bool) 1 ==
        (L:AB_CruiseLvl, bool) 1 == &amp;&amp;
        (L:TimerCC_CoffeeFC,bool) 1 == &amp;&amp;
        (P:Local Time,seconds) (L:CoffeeFC,seconds) > &amp;&amp;
        if{
            (L:CC_CoffeeFC_Lock, bool) 0 ==
            if{
                1 (&gt;L:ASC_CC_FC_Coofee,number)
                (L:Vol_CabinCrew_fac, number) (&gt;L:ASC_CC_FC_Coofee_VOL)
                1 (&gt;L:CC_CoffeeFC_Lock, bool)
            }
        }
                        
    <!-- Serves Drinks -->
        (L:AB_SND_CAB,bool) 1 ==
        (L:AB_CruiseLvl, bool) 1 == &amp;&amp;
        (P:Local Time,seconds) (L:Drinks,seconds) > &amp;&amp;
        if{
            (L:TimerCC_Drinks, bool) !
            if{
                1 (&gt;L:TimerCC_Drinks,bool)
                (P:Local Time,seconds) 900 + (&gt;L:Drinks,seconds)
            }
        }
                        
        (L:AB_SND_CAB,bool) 1 ==
        (L:AB_CruiseLvl, bool) 1 == &amp;&amp;
        (L:TimerCC_Drinks,bool) 1 == &amp;&amp;
        (P:Local Time,seconds) (L:Drinks,seconds) > &amp;&amp;
        if{
            (L:CC_Drinks_Lock, bool) 0 ==
            if{
                1 (&gt;L:ASC_CC_CAB_Drinks,number)
                (L:Vol_CabinCrew_fac, number) (&gt;L:ASC_CC_CAB_Drinks_VOL)
                1 (&gt;L:CC_Drinks_Lock, bool)
            }
        }
                        
    <!-- Play Movie -->
        (L:AB_SND_CAB,bool) 1 ==
        (L:AB_CruiseLvl, bool) 1 == &amp;&amp;
        (P:Local Time,seconds) (L:PlayMovie,seconds) > &amp;&amp;
        if{
            (L:TimerCC_PlayMovie, bool) !
            if{
                1 (&gt;L:TimerCC_PlayMovie,bool)
                (P:Local Time,seconds) 3600 + (&gt;L:PlayMovie,seconds)
            }
        }
                        
        (L:AB_SND_CAB,bool) 1 ==
        (L:AB_CruiseLvl, bool) 1 == &amp;&amp;
        (L:TimerCC_PlayMovie,bool) 1 == &amp;&amp;
        (P:Local Time,seconds) (L:PlayMovie,seconds) > &amp;&amp;
        if{
            (L:CC_PlayMovie_Lock,bool) 0 ==
            if{
                1 (&gt;L:ASC_CC_CAB_Movie,number)
                (L:Vol_CabinCrew_fac, number) (&gt;L:ASC_CC_CAB_Movie_VOL)
                1 (&gt;L:CC_PlayMovie_Lock,bool)
            }
        }
                        
    <!-- Serves Sandwiches -->
        (L:AB_SND_CAB,bool) 1 ==
        (L:AB_CruiseLvl, bool) 1 == &amp;&amp;
        (P:Local Time,seconds) (L:Sandwich,seconds) > &amp;&amp;
        if{
            (L:TimerCC_Sandwich, bool) !
            if{
                1 (&gt;L:TimerCC_Sandwich,bool)
                (P:Local Time,seconds) 4500 + (&gt;L:Sandwich,seconds)
            }
        }
                        
        (L:AB_SND_CAB,bool) 1 ==
        (L:AB_CruiseLvl, bool) 1 == &amp;&amp;
        (L:TimerCC_Sandwich,bool) 1 == &amp;&amp;
        (P:Local Time,seconds) (L:Sandwich,seconds) > &amp;&amp;
        if{
            (L:CC_Sandwich_Lock, bool) 0 ==
            if{
                1 (&gt;L:ASC_CC_CAB_Sandwiches,number)
                (L:Vol_CabinCrew_fac, number) (&gt;L:ASC_CC_CAB_Sandwiches_VOL)
                1 (&gt;L:CC_Sandwich_Lock, bool)
            }
        }
                        
    <!-- Serves Sandwiches for Flightcrew -->
        (L:AB_SND_CAB,bool) 1 ==
        (L:AB_CruiseLvl, bool) 1 == &amp;&amp;
        (P:Local Time,seconds) (L:SandwichFC,seconds) > &amp;&amp;
        if{
            (L:TimerCC_SandwichFC, bool) !
            if{
                1 (&gt;L:TimerCC_SandwichFC,bool)
                (P:Local Time,seconds) 5400 + (&gt;L:SandwichFC,seconds)
            }
        }
                        
        (L:AB_SND_CAB,bool) 1 ==
        (L:AB_CruiseLvl, bool) 1 == &amp;&amp;
        (L:TimerCC_SandwichFC,bool) 1 == &amp;&amp;
        (P:Local Time,seconds) (L:SandwichFC,seconds) > &amp;&amp;
        if{
            (L:CC_SandwichFC_Lock, bool) 0 ==
            if{
                1 (&gt;L:ASC_CC_FC_Sandwiches,number)
                (L:Vol_CabinCrew_fac, number) (&gt;L:ASC_CC_FC_Sandwiches_VOL)
                1 (&gt;L:CC_SandwichFC_Lock, bool)
            }
        }

 

As we can see there are two conditions that should trigger the sounds for coffee, drink, sandwiches, movie etc- having reached criuse level and a certain number of seconds from that moment on. The latter doesn't seem to work. I played a bit with the seconds- no success. I receive neither coffee nor anything else.

Is anybody out there who is familiar with reading the code and an idea how to fix it. AS has obiously no interest...

Best

Matthias

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This is what I found out regarding the cockpit service and stuff- there is no service below FL290. I stepwise increased the FL by 1000ft from FL260 on. At FL290 the service started. Any comment from AS?

Best

Matthias

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