Ripcord 166 Posted January 28, 2016 Share Posted January 28, 2016 I would like to ask why this aircraft is available on the EURO web-store site and not on the US web-store. http://en.shop.aerosoft.com/eshop.php?action=article_detail&s_supplier_aid=13750&s_design=DEFAULT&shopfilter_category=Flight%20Simulation&s_language=english I purchased the original one on Aerosoft's store and I have been waiting to get the new one at a discount. Not quite sure what the problem is here. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 29, 2016 Aerosoft Share Posted January 29, 2016 For some products we got only contracts for some parts of world. But of course this being the internet you can just use the EU shop. Link to comment Share on other sites More sharing options...
Ripcord 166 Posted January 29, 2016 Author Share Posted January 29, 2016 I suppose I could use the EU shop. I'd pay in Euro and since I cannot log into my existing Aerosoft account, I would not get the update discount, thus defeating the purpose. I could use another web-store that sells in US dollars, if I wanted to just pay full price. This is a little disappointing in that you are still carrying and selling the original C90 product by Carenado and I purchased it here, on your US site. It means those of us that purchased it in the past are not going to be eligible for these 'existing customers that upgrade' price discounts that are offered by Carenado. I realize Carenado is just as much at fault here, but it does make me think twice before purchasing anything like that again from this web store (eg, not developed by Aerosoft). In fact, most likely I just won't buy the C90 at all, as I cannot really justify another $40 for a product that I already own. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 29, 2016 Aerosoft Share Posted January 29, 2016 I understand that and would always advise a person to buy at the shop of the developers in these cases. Link to comment Share on other sites More sharing options...
Ripcord 166 Posted January 29, 2016 Author Share Posted January 29, 2016 UPDATE: The EU site does recognize me after all, I just needed to register for it and it logs me in. However it does not seem to allow me to add this product to my shopping basket. It says it is out of stock. Is that because I am a US customer? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 29, 2016 Aerosoft Share Posted January 29, 2016 There are some updates being done, standby Link to comment Share on other sites More sharing options...
Ripcord 166 Posted January 30, 2016 Author Share Posted January 30, 2016 Roger that, no hurry, thank you sir. Standing by. Link to comment Share on other sites More sharing options...
Ripcord 166 Posted June 17, 2016 Author Share Posted June 17, 2016 So I checked this again. I am able to log into the EU shop and now I am able to purchase the C90 GTX (place it in my cart). But no upgrade discount is given. Is this something that is planned or am I just out of luck on this one? Now they have released an HD version of the C208B, which I also purchased on your store. Hopefully I will not be out of luck on two airplane upgrades. I think you can understand that I am keen to get this worked out somehow. Link to comment Share on other sites More sharing options...
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