heliosair 0 Posted February 2, 2007 Share Posted February 2, 2007 Hello I just installed 1.21 and i got a msg that i was using illegal credit pack serial number. And i was surprised as i bought both of them and before installation i had 0credit and now it shows i still have 2. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted February 2, 2007 Aerosoft Share Posted February 2, 2007 Hello I just installed 1.21 and i got a msg that i was using illegal credit pack serial number. And i was surprised as i bought both of them and before installation i had 0credit and now it shows i still have 2. we're looking into it. Link to comment Share on other sites More sharing options...
heliosair 0 Posted February 2, 2007 Author Share Posted February 2, 2007 Thanx... Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted February 2, 2007 Developer Share Posted February 2, 2007 Hello I just installed 1.21 and i got a msg that i was using illegal credit pack serial number. And i was surprised as i bought both of them and before installation i had 0credit and now it shows i still have 2. Hi, Mathijs will contact you via email. I will inform him, what happens with your SN. Don't worry. brgds Oliver Pabst Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted February 2, 2007 Developer Share Posted February 2, 2007 For all others, how get this message: By a mistake, there was a Serialnumber printed in the manual of older Versions. This number was not designed to be used. So now it is blocked and if someone has used it, it is now removed (thats what the message is saying). All airports, which was activated above the remaining credits are set back to DEMO. They can be actived back again, when a valid Serialnumber is added. All other valid Serialnumbers are not removed and will stay in the list. So, all who has only used the numbers assigned by the shop, will not see this message. brgds Oliver Pabst Link to comment Share on other sites More sharing options...
heliosair 0 Posted February 2, 2007 Author Share Posted February 2, 2007 Well actually all my credit was from the shop. Hope it helps to identify the problem. Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted February 2, 2007 Developer Share Posted February 2, 2007 Well actually all my credit was from the shop. Hope it helps to identify the problem. I send you an email, where all is explained. brgds Oliver Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted February 2, 2007 Aerosoft Share Posted February 2, 2007 Well actually all my credit was from the shop. Hope it helps to identify the problem. Okay we know what happened as Oliver already explained. You were the victim of a mistake I made, lol. I'll have Shaun contact you to exchange the number and to get you another free product to make up for the problem. Link to comment Share on other sites More sharing options...
heliosair 0 Posted February 2, 2007 Author Share Posted February 2, 2007 Oh thanx but no mentioning:) Yes Oliver has just contacted me and explained all. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted February 2, 2007 Aerosoft Share Posted February 2, 2007 Oh thanx but no mentioning:) Yes Oliver has just contacted me and explained all. And Shaun has just send you a mail with instructions on replacing your code and getting another free product. Solved... sorry for calling you a pirate, you are most surely not. Link to comment Share on other sites More sharing options...
Gwidon 0 Posted February 2, 2007 Share Posted February 2, 2007 Dear friends, I've installed last (1.21) version and detected the same problem... I bought addtional credit pack but nothing was changed. I've got all credit pack and all my airports (excepting free) are in DEMO mode. The communicate is the same like above. Please help me ;-))) Best Gwidon PS. Below is screen from my shop's account : Order Number: 12657 Order Status: Delivered Order Date: Friday 02 February, 2007 Billed To: Grzegorz Gierczak Products: 1 Order Cost: 14.95EUR Order Number: 10306 Order Status: Delivered Order Date: Friday 12 January, 2007 Billed To: Grzegorz Gierczak Products: 1 Order Cost: 14.95EUR Order Number: 8727 Order Status: Delivered Order Date: Monday 25 December, 2006 Billed To: Grzegorz Gierczak Products: 1 Order Cost: 14.95EUR Order Number: 8334 Order Status: Delivered Order Date: Friday 22 December, 2006 Billed To: Grzegorz Gierczak Products: 1 Order Cost: 14.95EUR Order Number: 7078 Order Status: Delivered Order Date: Saturday 09 December, 2006 Billed To: Grzegorz Gierczak Products: 1 Order Cost: 14.95EUR Displaying 1 to 5 (of 5 orders) Resu I see I'm next victim... :twisted: Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted February 2, 2007 Developer Share Posted February 2, 2007 Dear friends, I've installed last (1.21) version and detected the same problem... I bought addtional credit pack but nothing was changed. I've got all credit pack and all my airports (excepting free) are in DEMO mode. The communicate is the same like above. Please help me ;-))) Best Gwidon When you have add the new credit Serialnumber, you now should have minimum 10 free assignable credits, so you can set the airports back to Full mode, via AESHelp. They will not go automatic back to Full. brgds Oliver Pabst Link to comment Share on other sites More sharing options...
Gwidon 0 Posted February 2, 2007 Share Posted February 2, 2007 Sorry Oliver, that's not enought for me. Look at my attached orders history (above in first post). I trieds to input last (order12657) serial number but received the same communicate like always after I've installed 1.21 - "No valid serialnumber. Please check entered number with the new number at you Online-Shop-Account." If you want I can send you all my serial number ...but I have to admitt - I'm not very happy first time buying in Aerosoft ! Regards Gwidon aka Grzegorz Gierczak Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted February 2, 2007 Developer Share Posted February 2, 2007 Sorry Oliver, that's not enought for me. Look at my attached orders history (above in first post). I trieds to input last (order12657) serial number but received the same communicate like always after I've installed 1.21 - "No valid serialnumber. Please check entered number with the new number at you Online-Shop-Account." If you want I can send you all my serial number ...but I have to admitt - I'm not very happy first time buying in Aerosoft ! Regards Gwidon aka Grzegorz Gierczak Hi, sorry for that problems, but I have no access to the shop database, but I inform Shaun, that he can take a look, what happen here. brgds Oliver Pabst Link to comment Share on other sites More sharing options...
Gwidon 0 Posted February 2, 2007 Share Posted February 2, 2007 Copied Sir, I'm standing by. Gwidon Link to comment Share on other sites More sharing options...
Rafal Haczek 1612 Posted February 2, 2007 Share Posted February 2, 2007 Waldus, nie jestes jedyny! Well, guess there are more of us now. I've been waiting impatiently for AES 1.21. due to my 1.20 problem described in another post. I finally got 1.21 today. Installed and... here's what welcome I've received: :roll: Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted February 3, 2007 Developer Share Posted February 3, 2007 Waldus, nie jestes jedyny! Well, guess there are more of us now. I've been waiting impatiently for AES 1.21. due to my 1.20 problem described in another post. I finally got 1.21 today. Installed and... here's what welcome I've received: :roll: Hi, I think I found the problem here, please standby. brgds Oliver Pabst Link to comment Share on other sites More sharing options...
Gwidon 0 Posted February 3, 2007 Share Posted February 3, 2007 Olie, now is OK. Thank you very much my friend - I've sent you priv. :wink: Regards Gwidon PS. Just for my friend VORJAB : Wszystko bedzie dobrze Oliwer naprawil;. Pozdrawiam cieplo :wink: [All well be good, Oliver found a solution. Warm greetings]. Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted February 3, 2007 Developer Share Posted February 3, 2007 Thanks Gwidon, for all other with that problem look here: http://www.forum.aerosoft.com/viewtopic.php?t=10390 brgds Oliver Pabst Link to comment Share on other sites More sharing options...
Rafal Haczek 1612 Posted February 3, 2007 Share Posted February 3, 2007 Thank you, dear Oliver! Everything working smooth now. You guys, here at Aerosoft, have a light-speed support to follow by others. Now I can buy another pack of credits for my AES. Thanks again! Your happy customer, Rafal TO GWIDON: P.S. Grzesiu, milego boardingowania i pushbackowania! Mam nadzieje, ze sie kiedys dorobimy scenerii EPWA godnej AESa... Link to comment Share on other sites More sharing options...
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