Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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BumpsyDaisy

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About BumpsyDaisy

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    Flight Student - Groundwork

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  1. I followed LM's instructions. "minor" update is a confusing term considering the tone of inquiry here. I took this text from LM to heart: " Updating Prepar3D v4 When minor updates are released for Prepar3D v4, there are two options available to update Prepar3D v4. The recommended method is simply updating using the Client installer. This is the quickest and least error prone. When you uninstall the Client, you will be prompted about whether or not you wish to deactivate Prepar3D. You can choose “No” if you are simply updating the same machine and, therefore, will not have to reactivate once the reinstall is finished. Copyright © 2017 Lockheed Martin Corporation. All Rights Reserved. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. You can also update by doing a complete uninstall and reinstall of the entire application, but often that is not necessary or desired." To me, a change from V4 to V5 is major. a change from v4.2 to v4.3 is minor.
  2. My upgrade was from 4.2 to 4.3, using the two main folders method, not a complete reinstall. The shaders were not untouched. Should I remove the shaders and reinstall them?
  3. I guess this is a limited issue, only to a few users, but it is keeping me from using the Aerosoft plane. Sad.
  4. this is my fuel and weight data.... the plane takes entries in kgs, correct? that's what I use.
  5. My report: I use the fuel planner to send my data to the a319. I set the mcdu using a company route editor flight plan and info from the shift 4 mcdu my climb perf page shows managed all the time. I set to two clicks for take of (man flex), plane handles fine manually. I punch ap1, OK, then rapid climb to stall speed, ap overcompensation. second flight, I waited longer to engage ap, it seemed smooth in the climb and then angled to 6000fpm with the same results as the first flight third flight, same. Wild roller coaster
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