[My Traffic 2013 - Language?]

Hi Viper,

Normally you should have it in English as well. I will check it.

Cheers,

Alex

[HERAKLION AI TAXI ISSUE]

Thanks for the hint guys!

Cheers,

Alex

[C208 Super Cargomaster Texture problem]

Hi Kain,

I can't see the pics. Can you forward them to my email alejandro.diaz@aerosoft.de?

Regards,

Alex

[Weeze - Trees are floating in the air]

Hi Patrick,

Probably the problem comes from the FS Global. Try to deactivate FS global on the scenery library and see if the airport comes back to normal.

Regards,

Alex

[Hannover Ground Texture Issue]

Hi Daniel,

Sorry for the delay. I checked it and i don't have the issue. :s

Regards,

Alex

[HERAKLION AI TAXI ISSUE]

HI Dim,

Do you mean that AI planes passes thru the others while taxing?

Regards,

Alex

[Mega Airport Munich autogen problem around airport]

Ok, lets try to see it tomorrow with the guys at the office.

Cheers,

Alex

[Hannover Ground Texture Issue]

Hi Daniel and the other guys

If you let me check it tomorrow morning i will take a look and see what's doing that effect.

Cheers,

Alex

[Airbus X Update]

Thanks Herman for the help.

Regards,

Alex

[FSFK question...]

Hi,

Can you check please and run the FSFK in administrator mode and then try again?

Regards,

Alex

[Stockholm Airport - No Taxisigns]

Hi Benni,

I will try to install it on my FS9 and take a look on it.

Regards,

Alex

[Need help for ESSA (Stockholm, Sweden) Jetways]

Hi Guys,

Actually AES is even better than the default animations FSX do on the jetways. It's true you have to spend a little bit more but the advantages worth the price of the credits. It really changes the way you will see/feel your airports.

Regards,

Alex

[No woai traffic in Aerosoft Mega Airport Madrid Barajas]

Hi Scu,

Which version of FS do you use? I got it installed WOAI and i can see the traffic without problems.

Regards,

Alex

[Jetways]

Hi Marvic,

Even if using Aes needs to spend a little bit more, it gives to you more animations and more realism on the airport. You couldn't have this with only the effect of default airports of moving jetways which sometines don't even work well.

With a single pack of AES credits you can use it for around 3 big airports or 4-5 middle size ones. It's a good deal and you will have fonctions like: De-icing, boarding, deboarding, catering, cleaning trucks, stairs, cargo cars, marshallers, pushback, etc.

It's quite a nice tool.

Regards,

Alex

[No download available for KaiTak?]

Hi Magnus,

Actually that's true, we're allow to sell only the box version.

Regards,

Alex

[Santorini FSX 1.0]

Hi Chris,

Thanks a lot for the help.

Regards,

Alex

[Venice X graphics problem]

Thanks Matt for your hint.

Regards,

Alex

[Hannover Ground Texture Issue]

Hi Daniel,

You will find some updates on our Updates section on our website.

I have installed those airports on my PC and haven't got the issue.

Regards,

Alex

[Bornholm Island Update Oddity]

Hi Psybear,

Have you tried to uninstall everything and reinstall all again?

Regards,

Alex

[Airbus X Landing gear texture file]

Hi Zach,

You can use the paintkit that comes with the Airbus and you can download from the history order page on your account.

Cheers,

Alex

[no Texture after installing Cessna 206UG STATIONAR FSX]

Hi guys,

Thanks for the help.

Regards,

Alex

[Mega Airport Munich autogen problem around airport]

Hi Krigg

So, I would like to describe the problem a little bit more detailed hoping to get a helpful answer: The problem with missing autogen around EDDM always occurs when flying to the airport and getting close during approach (night or day). When loading a flight in EDDM it is gone and also when refreshing the scenery by entering the scenery library and simply clicking OK during approach, but that is not a solution, is it? I replaced the bgl-file mentioned above and still no change. So as I see it it is a scenery loading problem when getting closer to the airport (by the way: the EDDM-entry in the library is already quite high - or better said: a low number). It would be great to get some help, because the airport is really nice and I don't want to fly over a "wasteland carpet" seconds before touch down:-)

Kind regards,

Christian Baldauf

Hi Christian,

I 've noticed the same problem on the FS9 version and it works when i turn on the autogen to spar.

Take a look if it helps.

Regards,

Alex

[MA Paris Charles de Gaulle: PAPI lights and ILS glideslope out of alignment?]

Thanks for your hint Chaders.

Cheers,

Alex

[Texture/elevation problem LPMA]

Thanks Alex for the hint.

Regards,

Alex

[Arlanda CTD]

Thanks for the precissions Henry.

Regards,

Alex