Aerosoft official retail partner for Microsoft Flight Simulator !! 
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Mathijs Kok

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Everything posted by Mathijs Kok

  1. Okay then this is not the simulator for you, sir. In our latest market survey (120 people) we did not find a single one who used P3D on a system that is not connected to the Internet.
  2. Guys, very simple, this is a decision by Microsoft, no sense to discuss it.
  3. If you are receiving the error "Feature Transfer Error" or or "Catastrophic Failure" when installing a product, please follow the steps below: Please make sure you are logged into your PC with Administrator privileges before following the steps below. 1) Open the "All Users" folder (For Windows XP, the location is "C:\Documents and Settings\All Users", For Vista/Win7/Win8/Win10, the location is "C:\Users\Public"). 2) In the "All Users" or "Public" folder, right-click on the "Shared Documents" or "Public Documents" folder and select "Properties". 3) In the "General" tab, clear the check-box marked as "Read-only". 4) Click "Apply" and "OK" on the pop-up box. 5) Navigate to the "Security" tab. 6) Select "Administrators". 7) Verify that "Deny" is not checked for anything. If it is, please un-check it. (For Vista/Win7/Win8/Win10: please click "Edit" to Update it.) 8) Verify that "Allow" is checked for "Full Control". If it is not, please check it. (For Vista/Win7/Win8/Win10: please click "Edit" to Update it.) 9) If there are any other entries in the group or user names list, repeat steps 8-9 for each of them. 10) Click on "Apply", then click on "OK". 11) Go to your search bar and search %Temp%, click to open the folder and then delete all folders inside of the "Temp" folder. (C:\Users\<user account>\AppData\Local\Temp.) 13) Go to your search bar and search Windows Update, click to open this program. Select "Check for updates" from the search list to check and install all important updates. 14) Reboot your computer. Once the above steps have been completed, please attempt to install the product you were previously trying to install.
  4. If you are receiving the error "Feature Transfer Error" or or "Catastrophic Failure" when installing a product, please follow the steps below: Please make sure you are logged into your PC with Administrator privileges before following the steps below. 1) Open the "All Users" folder (For Windows XP, the location is "C:\Documents and Settings\All Users", For Vista/Win7/Win8/Win10, the location is "C:\Users\Public"). 2) In the "All Users" or "Public" folder, right-click on the "Shared Documents" or "Public Documents" folder and select "Properties". 3) In the "General" tab, clear the check-box marked as "Read-only". 4) Click "Apply" and "OK" on the pop-up box. 5) Navigate to the "Security" tab. 6) Select "Administrators". 7) Verify that "Deny" is not checked for anything. If it is, please un-check it. (For Vista/Win7/Win8/Win10: please click "Edit" to Update it.) 😎 Verify that "Allow" is checked for "Full Control". If it is not, please check it. (For Vista/Win7/Win8/Win10: please click "Edit" to Update it.) 9) If there are any other entries in the group or user names list, repeat steps 8-9 for each of them. 10) Click on "Apply", then click on "OK". 11) Go to your search bar and search %Temp%, click to open the folder and then delete all folders inside of the "Temp" folder. (C:\Users\<user account>\AppData\Local\Temp.) 13) Go to your search bar and search Windows Update, click to open this program. Select "Check for updates" from the search list to check and install all important updates. 14) Reboot your computer. Once the above steps have been completed, please attempt to install the product you were previously trying to install.
  5. At this moment nothing is known about that. For sure VRInsight will have to provide the drivers.
  6. Friends, there have been a lot of questions about how the DVD versions exactly work during installation and how the boxed sim differs from the download version. Here is the low-down. Do not worry about it. Insert the first DVD, click okay and follow instructions on the screen. Get a drink as it will take a while. The DVDs contain only the installer and the content (aircraft, world etc). The actual simulator software is downloaded during installation. That way you always have the latest version. For this the installer will guide you through the creation of an Xbox account (if you do not have one) etc. That means you need an active internet connection during installation. You also need a connection to run the simulator (it updates itself at every start when needed). But to be frank, it makes very little sense to run this offline. After you ran the DVD installation, you will be asked to re-insert DVD 1. This will be checked during the activation. At the first start the sim will check all files and update everything that is needed. As time progresses this will be a larger download. From the users perspective you will end up with exactly the same version as somebody who bought it at the Microsoft Store. Keep in mind that the sim consists of four parts: The simulator itself, obviously mandatory. The default content (basic world, aircraft etc). This default world is on it's own far better then FSX could ever deliver. This is a mandatory part, always part of the simulator.. The downloaded content (more details for the world, better ground imagery, far more correctly placed trees etc etc). This comes in 'blocks' that can be buffered on your system so if you always fly from Detroit it will not have to be loaded every time). Contrary to what some less informed sources say there is absolutely NOTHING indicating this is paid content or will be paid content. We do not sell a time limited simulator. This is an optional part, you do not have to stream any scenery, weather or traffic. Third party content that can buy from the build in store or from external shops. Obviously optional, it is a super sim without add-ons. If you run into any issue make a ticket at: https://helpdesk.aerosoft.com/portal/en/home (or send an email to support@aerosoft.com, we prefer the ticket as the system will try to understand your question and offer automated advice. Tickets are normally solved 12 hours faster than emails because they are easier to handle!). We have MFS trained support standing by. Our new forums will be available as well. You can send us tickets is nearly any language, but we might default to English in our replies.
  7. 1. Absolutely 2. That is partly an open question, but I would not expect anything complex to be able to load in the new sim without some work.
  8. That sounds like commercial use, sir. And for those customers we have special services as long ast they have commercial licenses. Would you be so kind as to contact us on support@aerosoft.com so we can assist you?
  9. If I am correct the first shipment is English/German but I will confirm this.
  10. Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.
  11. Please use the correct forum section.
  12. Gents, there are some questions here we are unable, unwilling or not allowed to answer at this moment. All of the information will be filled in before release. Do not hesitate to ask, but don't be upset when there is no reply.
  13. Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.
  14. f you are receiving the error "Feature Transfer Error" or or "Catastrophic Failure" when installing a product, please follow the steps below: Please make sure you are logged into your PC with Administrator privileges before following the steps below. 1) Open the "All Users" folder (For Windows XP, the location is "C:\Documents and Settings\All Users", For Vista/Win7/Win8/Win10, the location is "C:\Users\Public"). 2) In the "All Users" or "Public" folder, right-click on the "Shared Documents" or "Public Documents" folder and select "Properties". 3) In the "General" tab, clear the check-box marked as "Read-only". 4) Click "Apply" and "OK" on the pop-up box. 5) Navigate to the "Security" tab. 6) Select "Administrators". 7) Verify that "Deny" is not checked for anything. If it is, please un-check it. (For Vista/Win7/Win8/Win10: please click "Edit" to Update it.) 😎 Verify that "Allow" is checked for "Full Control". If it is not, please check it. (For Vista/Win7/Win8/Win10: please click "Edit" to Update it.) 9) If there are any other entries in the group or user names list, repeat steps 8-9 for each of them. 10) Click on "Apply", then click on "OK". 11) Go to your search bar and search %Temp%, click to open the folder and then delete all folders inside of the "Temp" folder. (C:\Users\<user account>\AppData\Local\Temp.) 13) Go to your search bar and search Windows Update, click to open this program. Select "Check for updates" from the search list to check and install all important updates. 14) Reboot your computer. Once the above steps have been completed, please attempt to install the product you were previously trying to install. This is however a very nasty error and is often very hard to fix.
  15. Yes, some new code is being tested.
  16. It is hard to keep topics synced, but if you read English, also check this: https://forum.aerosoft.com/index.php?/topic/154700-aerosoft-official-retail-partner-for-microsoft-flight-simulator/
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