Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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Dennis Etienne Ratzel

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About Dennis Etienne Ratzel

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    Ramp Agent
  1. Of course I understand that but I have still no idea why there is no simply button to unclick the sale % and add the 50% from the upgrade service to the normal, not sale price or anything like that. Makes absolutely no sense for me. Now I have to wait until the sale is over although I could get the upgrade price. Not really customer friendly in my view.
  2. Got this one " Airbus A31x/32x " Why is it not possible to remove the sale % and add the % of the upgrade service?! It's just senseless. I'm sure I'm not the first having this problem.
  3. Hello, I would like to use the upgrade service for buying the new airbus A320 professional. I can't use my Serial number of the older Airbus X because the Professional version is in the sale now. Can anyone help me? Sale is 20% and the upgrade service would be 50% for me. Thanks for your reply. Greetings Dennis
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