Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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Jean-Pierre Audet

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About Jean-Pierre Audet

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    Flight Student - Groundwork

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  1. Hi! when I look at a landing replay, I am not able to see the spoilers and the reversers deploying ! They are doing their work and I could see it on the live landing but not on the playback!!! Is it normal or there is something wrong with my plane installation? Is somebody experienced that issue? And how could it be solve? Thanks.
  2. Thanks, so here is what it says: Version=1 EventType=APPCRASH EventTime=131869472997265925 ReportType=2 Consent=1 UploadTime=131869472998365988 ReportIdentifier=8447c732-ea89-11e8-bc24-74d435e2f59d IntegratorReportIdentifier=8447c731-ea89-11e8-bc24-74d435e2f59d Response.BucketId=375203468 Response.BucketTable=371656819 Response.type=4 Sig[0].Name=Nom de l’application Sig[0].Value=Prepar3D.exe Sig[1].Name=Version de l’application Sig[1].Value=4.3.29.25520 Sig[2].Name=Horodatage de l’application Sig[2].Value=5b2c3263 Sig[3].Name=Nom du module par défaut Sig[3].Value=api.dll Sig[4].Name=Version du module par défaut Sig[4].Value=4.3.29.25520 Sig[5].Name=Horodateur du module par défaut Sig[5].Value=5b2c32fc Sig[6].Name=Code de l’exception Sig[6].Value=c0000005 Sig[7].Name=Décalage de l’exception Sig[7].Value=0000000000015591 DynamicSig[1].Name=Version du système DynamicSig[1].Value=6.1.7601.2.1.0.256.1 DynamicSig[2].Name=Identificateur de paramètres régionaux DynamicSig[2].Value=3084 DynamicSig[22].Name=Information supplémentaire n° 1 DynamicSig[22].Value=4df1 DynamicSig[23].Name=Information supplémentaire n° 2 DynamicSig[23].Value=4df16727dc39edd0dd79a54706d266f6 DynamicSig[24].Name=Information supplémentaire n° 3 DynamicSig[24].Value=408d DynamicSig[25].Name=Information supplémentaire n° 4 DynamicSig[25].Value=408d3a4630bd52f3e4939cb615c330a8 UI[2]=C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe UI[3]=Prepar3D exe a cessé de fonctionner UI[4]=Windows peut rechercher une solution au problème en ligne. UI[5]=Rechercher une solution en ligne et fermer le programme UI[6]=Rechercher ultérieurement une solution en ligne et fermer le programme UI[7]=Fermer le programme LoadedModule[0]=C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\system32\kernel32.dll LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll LoadedModule[4]=C:\Windows\system32\USER32.dll LoadedModule[5]=C:\Windows\system32\GDI32.dll LoadedModule[6]=C:\Windows\system32\LPK.dll LoadedModule[7]=C:\Windows\system32\USP10.dll LoadedModule[8]=C:\Windows\system32\msvcrt.dll LoadedModule[9]=C:\Windows\system32\ole32.dll LoadedModule[10]=C:\Windows\system32\RPCRT4.dll LoadedModule[11]=C:\Program Files\Lockheed Martin\Prepar3D v4\api.dll LoadedModule[12]=C:\Windows\system32\Cabinet.dll LoadedModule[13]=C:\Windows\system32\MSWSOCK.dll LoadedModule[14]=C:\Windows\system32\WS2_32.dll LoadedModule[15]=C:\Windows\system32\NSI.dll LoadedModule[16]=C:\Windows\system32\WINHTTP.dll LoadedModule[17]=C:\Windows\system32\webio.dll LoadedModule[18]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_a4d981ff711297b6\COMCTL32.dll LoadedModule[19]=C:\Windows\system32\ADVAPI32.dll LoadedModule[20]=C:\Windows\SYSTEM32\sechost.dll LoadedModule[21]=C:\Windows\system32\WINMM.dll LoadedModule[22]=C:\Windows\system32\VERSION.dll LoadedModule[23]=C:\Windows\system32\IMM32.dll LoadedModule[24]=C:\Windows\system32\MSCTF.dll LoadedModule[25]=C:\Windows\system32\CRYPT32.dll LoadedModule[26]=C:\Windows\system32\MSASN1.dll LoadedModule[27]=C:\Windows\system32\SHELL32.dll LoadedModule[28]=C:\Windows\system32\SHLWAPI.dll LoadedModule[29]=C:\Program Files\Lockheed Martin\Prepar3D v4\acontain.dll LoadedModule[30]=C:\Program Files\Lockheed Martin\Prepar3D v4\ai_player.dll LoadedModule[31]=C:\Program Files\Lockheed Martin\Prepar3D v4\atc.dll LoadedModule[32]=C:\Program Files\Lockheed Martin\Prepar3D v4\demo.dll LoadedModule[33]=C:\Program Files\Lockheed Martin\Prepar3D v4\controls.dll LoadedModule[34]=C:\Windows\system32\HID.DLL LoadedModule[35]=C:\Windows\system32\SETUPAPI.dll LoadedModule[36]=C:\Windows\system32\CFGMGR32.dll LoadedModule[37]=C:\Windows\system32\OLEAUT32.dll LoadedModule[38]=C:\Windows\system32\DEVOBJ.dll LoadedModule[39]=C:\Program Files\Lockheed Martin\Prepar3D v4\flight.dll LoadedModule[40]=C:\Program Files\Lockheed Martin\Prepar3D v4\facilities.dll LoadedModule[41]=C:\Program Files\Lockheed Martin\Prepar3D v4\fe.dll LoadedModule[42]=C:\Windows\system32\USERENV.dll LoadedModule[43]=C:\Windows\system32\profapi.dll LoadedModule[44]=C:\Program Files\Lockheed Martin\Prepar3D v4\main.dll LoadedModule[45]=C:\Windows\system32\COMDLG32.dll LoadedModule[46]=C:\Program Files\Lockheed Martin\Prepar3D v4\DIS.dll LoadedModule[47]=C:\Program Files\Lockheed Martin\Prepar3D v4\librti1516e.dll LoadedModule[48]=C:\Program Files\Lockheed Martin\Prepar3D v4\libfedtime1516e.dll LoadedModule[49]=C:\Windows\system32\VCRUNTIME140.dll LoadedModule[50]=C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll LoadedModule[51]=C:\Windows\system32\ucrtbase.DLL LoadedModule[52]=C:\Windows\system32\api-ms-win-core-timezone-l1-1-0.dll LoadedModule[53]=C:\Windows\system32\api-ms-win-core-file-l2-1-0.dll LoadedModule[54]=C:\Windows\system32\api-ms-win-core-localization-l1-2-0.dll LoadedModule[55]=C:\Windows\system32\api-ms-win-core-synch-l1-2-0.dll LoadedModule[56]=C:\Windows\system32\api-ms-win-core-processthreads-l1-1-1.dll LoadedModule[57]=C:\Windows\system32\api-ms-win-core-file-l1-2-0.dll LoadedModule[58]=C:\Windows\system32\api-ms-win-crt-string-l1-1-0.dll LoadedModule[59]=C:\Windows\system32\api-ms-win-crt-heap-l1-1-0.dll LoadedModule[60]=C:\Windows\system32\api-ms-win-crt-stdio-l1-1-0.dll LoadedModule[61]=C:\Windows\system32\api-ms-win-crt-convert-l1-1-0.dll LoadedModule[62]=C:\Program Files\Lockheed Martin\Prepar3D v4\OpenRTI.dll LoadedModule[63]=C:\Windows\system32\MSVCP140.dll LoadedModule[64]=C:\Windows\system32\api-ms-win-crt-locale-l1-1-0.dll LoadedModule[65]=C:\Windows\system32\api-ms-win-crt-math-l1-1-0.dll LoadedModule[66]=C:\Windows\system32\api-ms-win-crt-multibyte-l1-1-0.dll LoadedModule[67]=C:\Windows\system32\api-ms-win-crt-time-l1-1-0.dll LoadedModule[68]=C:\Windows\system32\api-ms-win-crt-filesystem-l1-1-0.dll LoadedModule[69]=C:\Windows\system32\api-ms-win-crt-environment-l1-1-0.dll LoadedModule[70]=C:\Windows\system32\api-ms-win-crt-utility-l1-1-0.dll LoadedModule[71]=C:\Program Files\Lockheed Martin\Prepar3D v4\g2d.dll LoadedModule[72]=C:\Program Files\Lockheed Martin\Prepar3D v4\mplEasyBlendSDKDX1164.dll LoadedModule[73]=C:\Windows\system32\d3dx11_43.dll LoadedModule[74]=C:\Windows\system32\D3DCOMPILER_43.dll LoadedModule[75]=C:\Windows\system32\MFReadWrite.dll LoadedModule[76]=C:\Windows\system32\MFPlat.DLL LoadedModule[77]=C:\Windows\system32\AVRT.dll LoadedModule[78]=C:\Windows\system32\dxgi.dll LoadedModule[79]=C:\Windows\system32\dwmapi.dll LoadedModule[80]=C:\Windows\system32\d3d11.dll LoadedModule[81]=C:\Program Files\Lockheed Martin\Prepar3D v4\D3DCOMPILER_47.dll LoadedModule[82]=C:\Windows\system32\OPENGL32.dll LoadedModule[83]=C:\Windows\system32\GLU32.dll LoadedModule[84]=C:\Windows\system32\DDRAW.dll LoadedModule[85]=C:\Windows\system32\DCIMAN32.dll LoadedModule[86]=C:\Windows\system32\d3dx9_43.dll LoadedModule[87]=C:\Windows\system32\WLDAP32.dll LoadedModule[88]=C:\Program Files\Lockheed Martin\Prepar3D v4\g3d.dll LoadedModule[89]=C:\Program Files\Lockheed Martin\Prepar3D v4\multiplayer.dll LoadedModule[90]=C:\Windows\system32\DSOUND.dll LoadedModule[91]=C:\Windows\system32\POWRPROF.dll LoadedModule[92]=C:\Program Files\Lockheed Martin\Prepar3D v4\panels.dll LoadedModule[93]=C:\Program Files\Lockheed Martin\Prepar3D v4\pdk.dll LoadedModule[94]=C:\Program Files\Lockheed Martin\Prepar3D v4\sim1.dll LoadedModule[95]=C:\Program Files\Lockheed Martin\Prepar3D v4\simscheduler.dll LoadedModule[96]=C:\Windows\system32\CONCRT140.dll LoadedModule[97]=C:\Program Files\Lockheed Martin\Prepar3D v4\simprop.dll LoadedModule[98]=C:\Program Files\Lockheed Martin\Prepar3D v4\util.dll LoadedModule[99]=C:\Program Files\Lockheed Martin\Prepar3D v4\terrain.dll LoadedModule[100]=C:\Program Files\Lockheed Martin\Prepar3D v4\weather.dll LoadedModule[101]=C:\Program Files\Lockheed Martin\Prepar3D v4\sound.dll LoadedModule[102]=C:\Program Files\Lockheed Martin\Prepar3D v4\audiere.dll LoadedModule[103]=C:\Program Files\Lockheed Martin\Prepar3D v4\window.dll LoadedModule[104]=C:\Program Files\Lockheed Martin\Prepar3D v4\visualfx.dll LoadedModule[105]=C:\Program Files\Lockheed Martin\Prepar3D v4\symmap.dll LoadedModule[106]=C:\Windows\system32\MSIMG32.dll LoadedModule[107]=C:\Windows\system32\MSACM32.dll LoadedModule[108]=C:\Program Files\Lockheed Martin\Prepar3D v4\fs-traffic.dll LoadedModule[109]=C:\Program Files\Lockheed Martin\Prepar3D v4\livingwater.dll LoadedModule[110]=C:\Program Files\Lockheed Martin\Prepar3D v4\menus.dll LoadedModule[111]=C:\Windows\system32\DINPUT8.dll LoadedModule[112]=C:\Program Files\Lockheed Martin\Prepar3D v4\gps.dll LoadedModule[113]=C:\Windows\system32\api-ms-win-crt-conio-l1-1-0.dll LoadedModule[114]=C:\Program Files\Lockheed Martin\Prepar3D v4\language.dll LoadedModule[115]=C:\Windows\system32\CRYPTBASE.dll LoadedModule[116]=C:\Windows\system32\uxtheme.dll LoadedModule[117]=C:\Windows\system32\MSXML6.DLL LoadedModule[118]=C:\Windows\system32\bcrypt.dll LoadedModule[119]=C:\Windows\system32\ntmarta.dll LoadedModule[120]=C:\Windows\system32\SspiCli.dll LoadedModule[121]=C:\Program Files\Lockheed Martin\Prepar3D v4\uiInterface.dll LoadedModule[122]=C:\Windows\SYSTEM32\MSCOREE.DLL LoadedModule[123]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll LoadedModule[124]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll LoadedModule[125]=C:\Windows\system32\MSVCR120_CLR0400.dll LoadedModule[126]=C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\a6021ef6892ab519b334a17992542017\mscorlib.ni.dll LoadedModule[127]=C:\Windows\system32\api-ms-win-core-xstate-l2-1-0.dll LoadedModule[128]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll LoadedModule[129]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System\c8227b97c5e5cac9c44c21a70cfec07a\System.ni.dll LoadedModule[130]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\36ff32e1829fe4ccb6583b193a91adeb\System.Core.ni.dll LoadedModule[131]=C:\Windows\assembly\NativeImages_v4.0.30319_64\WindowsBase\8e86ecc9a90c66c8f45e2c5400721aed\WindowsBase.ni.dll LoadedModule[132]=C:\Windows\system32\CRYPTSP.dll LoadedModule[133]=C:\Windows\system32\rsaenh.dll LoadedModule[134]=C:\Windows\assembly\NativeImages_v4.0.30319_64\PresentationCore\db745b4ed5ca2e9b69ba21f9249607d2\PresentationCore.ni.dll LoadedModule[135]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\5a0ec14a0778dcadcdc2534691f37545\PresentationFramework.ni.dll LoadedModule[136]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xaml\5e6c3ab925a17bfe838455d25263803b\System.Xaml.ni.dll LoadedModule[137]=C:\Windows\system32\dwrite.dll LoadedModule[138]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll LoadedModule[139]=C:\Windows\system32\MSVCP120_CLR0400.dll LoadedModule[140]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll LoadedModule[141]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\nlssorting.dll LoadedModule[142]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\26ee0700a325d57220d2b2e760697110\System.Configuration.ni.dll LoadedModule[143]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\fefc2d26a7231875ae3faa6d1b7e2c5e\System.Xml.ni.dll LoadedModule[144]=C:\Windows\system32\RpcRtRemote.dll LoadedModule[145]=C:\Windows\system32\iphlpapi.dll LoadedModule[146]=C:\Windows\system32\WINNSI.DLL LoadedModule[147]=C:\Windows\system32\dhcpcsvc6.DLL LoadedModule[148]=C:\Windows\system32\dhcpcsvc.DLL LoadedModule[149]=C:\Windows\system32\credssp.dll LoadedModule[150]=C:\Windows\system32\secur32.dll LoadedModule[151]=C:\Windows\system32\DNSAPI.dll LoadedModule[152]=C:\Windows\System32\fwpuclnt.dll LoadedModule[153]=C:\Windows\system32\rasadhlp.dll LoadedModule[154]=C:\Windows\System32\wship6.dll LoadedModule[155]=C:\Windows\System32\wshtcpip.dll LoadedModule[156]=C:\Windows\system32\PROPSYS.dll LoadedModule[157]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\b6c0bfdafb652aa569ddb5416fc3147d\System.Drawing.ni.dll LoadedModule[158]=C:\Windows\system32\WINTRUST.dll LoadedModule[159]=C:\Windows\system32\nvwgf2umx.dll LoadedModule[160]=C:\Windows\system32\imagehlp.dll LoadedModule[161]=C:\Windows\system32\ncrypt.dll LoadedModule[162]=C:\Windows\system32\bcryptprimitives.dll LoadedModule[163]=C:\Windows\system32\nvspcap64.dll LoadedModule[164]=C:\Windows\system32\WTSAPI32.DLL LoadedModule[165]=C:\Windows\system32\WINSTA.dll LoadedModule[166]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757\comctl32.dll LoadedModule[167]=C:\Windows\system32\CLBCatQ.DLL LoadedModule[168]=C:\Windows\system32\apphelp.dll LoadedModule[169]=C:\Program Files (x86)\Dropbox\Client\DropboxExt64.26.0.dll LoadedModule[170]=C:\Windows\system32\ntshrui.dll LoadedModule[171]=C:\Windows\system32\srvcli.dll LoadedModule[172]=C:\Windows\system32\cscapi.dll LoadedModule[173]=C:\Windows\system32\slc.dll LoadedModule[174]=C:\Windows\system32\netutils.dll LoadedModule[175]=C:\Windows\system32\mssprxy.dll LoadedModule[176]=C:\Windows\System32\MMDevApi.dll LoadedModule[177]=C:\Windows\system32\AUDIOSES.DLL LoadedModule[178]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio1c9175f8#\85be993763c73f0ebdddfde469bb35de\PresentationFramework.Aero.ni.dll LoadedModule[179]=C:\Windows\system32\urlmon.dll LoadedModule[180]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll LoadedModule[181]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll LoadedModule[182]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll LoadedModule[183]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll LoadedModule[184]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll LoadedModule[185]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll LoadedModule[186]=C:\Windows\system32\normaliz.DLL LoadedModule[187]=C:\Windows\system32\iertutil.dll LoadedModule[188]=C:\Windows\system32\WININET.dll LoadedModule[189]=C:\Windows\system32\WindowsCodecs.dll LoadedModule[190]=C:\Windows\system32\d3d9.dll LoadedModule[191]=C:\Windows\system32\d3d8thk.dll LoadedModule[192]=C:\Windows\system32\nvd3dumx.dll LoadedModule[193]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\269f9ed95072ec024d500e8ecae5225e\System.Windows.Forms.ni.dll LoadedModule[194]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio49d6fefe#\aa77b621bea9fc5a34842ba34fb3eb30\PresentationFramework-SystemXml.ni.dll LoadedModule[195]=C:\Windows\system32\wdmaud.drv LoadedModule[196]=C:\Windows\system32\ksuser.dll LoadedModule[197]=C:\Windows\system32\msacm32.drv LoadedModule[198]=C:\Windows\system32\midimap.dll LoadedModule[199]=C:\Program Files\Lockheed Martin\Prepar3D v4\SimObjects\Modules\Utilities.dll LoadedModule[200]=C:\Program Files\Lockheed Martin\Prepar3D v4\CIGI.dll LoadedModule[201]=C:\Program Files\Lockheed Martin\Prepar3D v4\radar.dll LoadedModule[202]=C:\Program Files\Lockheed Martin\Prepar3D v4\VirtualReality.dll LoadedModule[203]=C:\Program Files\Lockheed Martin\Prepar3D v4\openvr_api.dll LoadedModule[204]=C:\Program Files\Lockheed Martin\Prepar3D v4\ovrvision.dll LoadedModule[205]=C:\Windows\system32\OpenCL.dll LoadedModule[206]=C:\Program Files\Lockheed Martin\Prepar3D v4\ControllableCamera.dll LoadedModule[207]=C:\Program Files\Lockheed Martin\Prepar3D v4\Gauges\TargetInfo.dll LoadedModule[208]=C:\Program Files\Lockheed Martin\Prepar3D v4\Gauges\Fury_1500.dll LoadedModule[209]=C:\Program Files\Lockheed Martin\Prepar3D v4\Gauges\F-16.dll LoadedModule[210]=C:\Program Files\Lockheed Martin\Prepar3D v4\SimObjects\Modules\Driver.dll LoadedModule[211]=C:\Program Files\Lockheed Martin\Prepar3D v4\SimObjects\Modules\Orion MPCV.dll LoadedModule[212]=C:\Program Files\Lockheed Martin\Prepar3D v4\SimObjects\Modules\SLS Block 1.dll LoadedModule[213]=C:\Program Files\Lockheed Martin\Prepar3D v4\SimDirector.dll LoadedModule[214]=C:\Users\JEAN-PIERRE\Documents\Prepar3D v4 Add-ons\Navigraph Simlink\NavigraphSimlink_64.dll LoadedModule[215]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll LoadedModule[216]=C:\Users\JEAN-PIERRE\AppData\Local\Orbx\FTXCentral\v3.3.1.4\Orbx_ObjectFlow_x64.dll LoadedModule[217]=C:\Program Files (x86)\Addon Manager\bglmanx64.dll LoadedModule[218]=C:\Windows\system32\psapi.dll LoadedModule[219]=C:\Windows\system32\SHFolder.dll LoadedModule[220]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll LoadedModule[221]=C:\Windows\System32\netprofm.dll LoadedModule[222]=C:\Windows\System32\nlaapi.dll LoadedModule[223]=C:\Windows\System32\npmproxy.dll LoadedModule[224]=C:\Program Files\Common Files\System\ado\msado15.dll LoadedModule[225]=C:\Windows\system32\MSDART.DLL LoadedModule[226]=C:\Program Files\Common Files\System\Ole DB\oledb32.dll LoadedModule[227]=C:\Program Files\Common Files\System\Ole DB\OLEDB32R.DLL LoadedModule[228]=C:\Windows\system32\comsvcs.dll LoadedModule[229]=C:\Program Files\Common Files\Microsoft Shared\OFFICE15\ACEOLEDB.DLL LoadedModule[230]=C:\Windows\system32\MSVCR100.dll LoadedModule[231]=C:\Program Files\Common Files\Microsoft Shared\Office15\mso.dll LoadedModule[232]=C:\Windows\system32\MSVCP100.dll LoadedModule[233]=C:\Windows\system32\msi.dll LoadedModule[234]=C:\Program Files\Common Files\Microsoft Shared\OFFICE15\ACECORE.DLL LoadedModule[235]=C:\Program Files\Common Files\Microsoft Shared\OFFICE15\1036\ACEWSTR.DLL LoadedModule[236]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.24280_none_145e10148b8de48e\gdiplus.dll LoadedModule[237]=C:\Windows\system32\mlang.dll LoadedModule[238]=C:\Program Files\Common Files\Microsoft Shared\OFFICE15\1036\ACEINTL.DLL LoadedModule[239]=C:\Program Files\Lockheed Martin\Prepar3D v4\RAASPRO\DLLs\64bit\RAASAUDIO64.DLL LoadedModule[240]=C:\Windows\system32\X3DAudio1_6.dll LoadedModule[241]=C:\Windows\system32\xactengine3_4.dll LoadedModule[242]=C:\Windows\system32\XAudio2_4.dll LoadedModule[243]=C:\Program Files\Lockheed Martin\Prepar3D v4\as_srv\as_connect_64.dll LoadedModule[244]=C:\Windows\assembly\NativeImages_v4.0.30319_64\PresentationUI\eec3f3e3cac37ddf6e398af876f2a182\PresentationUI.ni.dll LoadedModule[245]=C:\Windows\system32\wbem\wbemprox.dll LoadedModule[246]=C:\Windows\system32\wbemcomn.dll LoadedModule[247]=C:\Windows\system32\wbem\wbemsvc.dll LoadedModule[248]=C:\Windows\system32\wbem\fastprox.dll LoadedModule[249]=C:\Windows\system32\NTDSAPI.dll LoadedModule[250]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Web\b9eb1e3ac5bd81169e2f0c2d6aab793f\System.Web.ni.dll LoadedModule[251]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\webengine4.dll LoadedModule[252]=C:\Windows\assembly\NativeImages_v4.0.30319_64\UIAutomationTypes\6d931a2d7e177323ccf537b38cb69825\UIAutomationTypes.ni.dll LoadedModule[253]=C:\Windows\system32\UIAutomationCore.dll LoadedModule[254]=C:\Windows\system32\OLEACC.dll LoadedModule[255]=C:\Windows\system32\msctfui.dll LoadedModule[256]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\7b4dbba0fe7486e8f46f99c9d5501acd\System.Runtime.Serialization.ni.dll LoadedModule[257]=C:\Windows\assembly\NativeImages_v4.0.30319_64\SMDiagnostics\b7e86f722039ab6780e9d6da8615cd1e\SMDiagnostics.ni.dll LoadedModule[258]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Servd1dec626#\2723a059d227480c2fb49832b28565d4\System.ServiceModel.Internals.ni.dll LoadedModule[259]=C:\Windows\assembly\NativeImages_v4.0.30319_64\UIAutomationProvider\1a43b5efdcfa9ee857c833a230f495e5\UIAutomationProvider.ni.dll LoadedModule[260]=C:\Windows\system32\XAudio2_7.dll LoadedModule[261]=C:\Windows\system32\sxs.dll LoadedModule[262]=C:\Windows\System32\ieframe.dll LoadedModule[263]=C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll LoadedModule[264]=C:\Windows\System32\mshtml.dll LoadedModule[265]=C:\Windows\system32\XmlLite.dll LoadedModule[266]=C:\Windows\system32\GPAPI.dll LoadedModule[267]=C:\Windows\system32\cryptnet.dll LoadedModule[268]=C:\Windows\system32\SensApi.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 State[1].Key=DataRequest State[1].Value=Bucket=375203468/nBucketTable=371656819/nResponse=1/n FriendlyEventName=Fonctionnement arrêté ConsentKey=APPCRASH AppName=Prepar3D exe AppPath=C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe What a mix up and hassle...
  3. How do i retreive the Windows Event Viewer? Sorry about my experience in regards of it...
  4. Also here is Active Sky memo just before crashing: Error! AS_p3Dv4 cannot control ambient weather parameters correctly. thus it cannot fonction properly at this point and will shut down. Please make sure you have proper rights/ownership of the Program Files (x86) folder and have trusted/excluded AS_P3Dv4 from your security software, as well as the simulator's as_srv folder and included.dll modules.
  5. Hi! Here is a reply message with prepar3d content: [error.0] error=Unable to find model for VEH_air_firetruck_sm [error.1] error=Unable to find model for VEH_air_firetruck_sm [error.2] error=Payload station indexes should be between 1 - 11 [error.3] error=Texture SNOW_TAXIWAY_FADE.DDS failed to load (FE_REQUEST_STATUS==13) [error.4] error=Texture FT_JETV5A_NORM.DDS failed to load (FE_REQUEST_STATUS==13) [error.5] error=Texture FT_JETV5_HALOS_KBOS_LM.DDS failed to load (FE_REQUEST_STATUS==13) [error.6] error=Texture FT_JETV5B_SMOOTH _KBOS_LM.DDS failed to load (FE_REQUEST_STATUS==13) [error.7] error=Texture FT_JETV5_SHADOW_KBOS_LM.DDS failed to load (FE_REQUEST_STATUS==13) [error.8] error=Texture FENCE7_SNOWTR.DDS failed to load (FE_REQUEST_STATUS==13) [error.9] error=Texture SNOW_TAXIWAY_FAD.DDS failed to load (FE_REQUEST_STATUS==13) [error.10] error=Texture TREES1.DDS failed to load (FE_REQUEST_STATUS==13) [error.11] error=Texture TREES1_LM.DDS failed to load (FE_REQUEST_STATUS==13) [error.12] error=Texture TREES1.DDS failed to load (FE_REQUEST_STATUS==13) [error.13] error=Texture TREES1_LM.DDS failed to load (FE_REQUEST_STATUS==13) [error.14] error=Texture TREES1.DDS failed to load (FE_REQUEST_STATUS==13) [error.15] error=Texture TREES1_LM.DDS failed to load (FE_REQUEST_STATUS==13) Also Active Sky crash too! It says it have to close and make sure we have the right user authorization before open Active sky....
  6. I've got an Instant Prepar3D crash when downloading a flight plan in the CRJ while in KBOS flytampa airport. Nothing when in another airport! Is somebody experienced that yet? All my other airplanes works well in the same airport. It happen when I type KBOS enter....By the way Active Sky crash in the same time. Any suggestions?
  7. I've got an Instant Prepar3D crash with CRJ when downloading a flight plan in KBOS flytampa. Is somebody experienced that yet?
  8. You were right! I had the wrong P3D version! I corrected it and everything is now ok!
  9. After downloading this new product and starting my simulator: My airplanes open in Dark and cold mode screens. However the motors are running. Surprisingly if I stop engines, they continue to run....Also, beleive it or not, I have a magenta lightening in the windshield??? Is somebody have those issues?? Could you help? I use to fly the other A318-A321 series on FSX and never had any problems like that!
  10. J'ai trouvé mon problème. En fait il s'agit de bien désinstaller la version précédente au complet. C'est à dire tout! J'oubliait les avatars..... Lorsqu'on installe le 1.0.5, il nous disent qu'elle unités seront installées. Cela nous permet de bien identifier celles qu'il faut désinstaller dans la vieille version.
  11. Unfortunately, It did'nt work for me...so I'm back with the 1.0.3 version that satisfy me for now. I'll try to run the ASversioninfo_101.7Z tool...
  12. Hi! I still have the same problem....I have desinstalled the 1.0.3 and re-purchased the new CRJ again to make sure that I have a new installation. I re-installed it along with the 1.0.6 and still have the black panel! However, I realized that if I go on a saved version on my E disk i can re-install the 1.0.3 version but not the 1.0.5... May be this could help you find the issue...it's look like something is corrupted there...
  13. Bonjour! J'aurais besoin d'aide pour installer la mise à jour 1.0.5 sur le CRJ. Je désinstalle la version précédente avant de downloader, et je désactive l'antivirus, en mode administrateur ect. J'ai suivit toutes les étapes et lorsque je lance l'avion, les moteurs tournent, mais l'intérieur de l'avion reste noir et je n'arrive pas à cliquer sur aucun boutons. La roue avant est bloquée à 90 degrés...j'ai installé la version 1.0.3 en janvier dernier et ça avait bien fonctionné. Quelqu'un a un truc??? Merci de votre aide.
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