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TrevorS

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Posts posted by TrevorS

  1. For those struggling with a jerky rotation or a high speed rotation.

    Uninstall the CRJ and then re-install. I had to do this twice and it solved the problem. You must use Aerosoft One setup to do this.

    Now my rotations are as smooth as a baby's  ...........  SMOOOOOOTH.

    My apologies to you Mathijs for giving you a hard time as you never experienced this on your side. I am "over the wall" happy now. It's the only plane I fly now in MSFS

     

    Trust this will solve the problem for others - thought I must share.

     

    Regards

    Trevor

    • Thanks 1
  2. There is a thread on this forum entitled "Manual flight and pitch inertia" - it was started on March 17, 2021 and the last post is dated July 13, 2022 and no CLEAR response has been given. This problem still exists - just watch some you tube videos and see how wonky the pitch is on take off. The speeds go way above V2+10 before the plane becomes stable in the initial climb out. I submitted a ticket (#4149) regarding this matter. Below is the response I received.

     

    "We do not have any such reports at the moment. Is your trim correctly set and your hardware/joystick properly configured?

    The in-sim w&b menu will not match the actual w&b figures. The only reference is your efb, as pointed out in the manuals.

    Mit freundlichen Grüßen / With friendly greetings,

    Florian Venus
    Aerosoft Customer Support"

     

    Yet the above mentioned post is one such report - at the moment. This problem needs immediate attention from at least Alex. The response I would appreciate is:

    1.  Acknowledgement of the problem from Aerosoft

    2. Their word that they will resolve it (which was already promised by Alex in the mentioned post but has since been silent)

    3. When we can expect a fix - keep us updated and not to let this post go "cold"

    4. No flippant and sarcastic responses

     

    Regards

    Trevor

    • Like 1
    • Upvote 2
  3. 19 hours ago, Mathijs Kok said:

     

    That is fine, we encourage costumers to make buying decisions on how they feel about the company. 

    That is NOT the correct answer! You should be doing everything possible to keep your paying customers happy. We don't need flippant replies - we need fixes. 

    How we feel about a company depends a lot upon their support - this is something that you as a director should be working hard at!!!

    • Like 8
    • Upvote 4
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