Pino

Thanks Shaun, the problem is solved and it was due to a mistake of mine. I indicated a purchase from Aerosoft while it was from another site. Thanks again Pino

Hi Shaun, Thank you very much for answering, I got ypur mail. Now I'sure my problem will be solved. Pono

Please do not misinterpret me and look at the facts before judging. I bought tha packege thursday morning (not during the week end), didn't work, initiated the procedure for manual activation Thursday early afternoon, requested support un thursday mid afternoon, did it again on Friday, always no answer. It ain't a good service, or is it? And don't forget that serice is not a gift, is something due to every paying customer. As for the idea of Shaun sleeping I just quoted in jest a statement of him: "... use the forum in case we are sleeping ..." Regards Pino

Thank you for your support, I had tried it ant tried it again but doesn't change the situation. I also tried to uninstall the product, download it again and reinstall. No change. What's frustrating is that I keep sending mails to support@aerosoft.com and never get an answer. Including no answer to a request for manual product activation. As everybody can see I'm not getting any answer, except you, from the forum either. Maybe Shaun's sleeping but certianly this isn't my idea of service. Pino

I cannot validate Dangerous Airport I. When I try to activate it on line I get the message Wrong Serial! Err-Id(6) The serial is not wrong (and it is proposed by the program itself). I tried the manual activation but didn't get any answer from you. Thanks Pino

It is a SP2 with Accelerator. The graphic card is updated with latest drivers. Thank you Pino

I have uninstalled and installed again. Always the same results. Help Pino

Ok, I'll do it and let you know. Pino