Aerosoft official retail partner for Microsoft Flight Simulator !! 
Click here for more information

Jump to content

neilh1983

Members
  • Content Count

    29
  • Joined

  • Last visited

Everything posted by neilh1983

  1. Hardware -------- CPU AMD Ryzen 7 3800X 8-Core Processor GPU NVIDIA GeForce GTX 1660 SUPER (1920 x 1080 x 4294967296 colors) GPU Driver 451.48 RAM 16GB @ 3200MHz Microsoft Windows ----------------- Windows 10 1903 May 2019 Update 64-bit User Profile and Document Folders --------------------------------- User Profile Location: Environment.GetFolderPath = C:\Users\Neil Volatile Environment\USERPROFILE = C:\Users\Neil Documents Folder: Environment.GetFolderPath = F:\Neil Shell Folders\Personal = F:\Neil Microsoft .NET Framework 1.0 - 4.0 ---------------------------------- .NET Framework DF .NET Framework 2.0.50727 Service Pack 2 .NET Framework 3.0 Service Pack 2 .NET Framework 3.5 Service Pack 1 .NET Framework 4 .NET Framework 4.0 Microsoft .NET Framework 4.5+ ----------------------------- .NET Framework 4.7.2 or later (only latest version is shown) Microsoft Flight Simulator X & Lockheed Martin Prepar3D ------------------------------------------------------- Prepar3D v5.x (5.0.31.35253) found at: D:\Prepar3d v5\ Prepar3D v4.x not installed Prepar3D v3.x not installed FSX Steam Edition (10.0.62615.0 (FSX.20150710-1055)) found at: I:\Program Files (x86)\Steam\steamapps\common\FSX\ FSX SP2/Acceleration not installed X-Plane 10 & 11 --------------- X-Plane 11 not installed X-Plane 10 not installed Microsoft XAudio2 ----------------- XAudio2_9.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_8.dll found: 10.0.18362.1 (WinBuild.160101.0800) XAudio2_7.dll found: 9.29 (DXSDK_JUN10.100602-0421) XAudio2_6.dll found: 9.28 (DXSDK_FEB10.100204-0932) XAudio2_5.dll found: 9.27 (DXSDK_AUG09.090904-1620) XAudio2_4.dll found: 9.26 (DXSDK_MAR09.090316-1354) XAudio2_3.dll found: 9.25 (DXSDK_NOV08.081027-0939) XAudio2_2.dll found: 9.24 (DXSDK_AUG08.080731-0600) XAudio2_1.dll found: 9.23 (DXSDK_JUN08.080530-1349) XAudio2_0.dll found: 9.22 (DXSDK_MAR08.080305-1539) Simconnect, SDKs and Visual C++ Redistributables ------------------------------------------------ Microsoft Flight Simulator SimConnect Client v10.0.60905.0 - (Version Data: 10.0.60905.0) Microsoft Flight Simulator SimConnect Client v10.0.61242.0 - (Version Data: 10.0.61242.0) Microsoft Flight Simulator SimConnect Client v10.0.61259.0 - (Version Data: 10.0.61259.0) Microsoft Flight Simulator SimConnect Client v10.0.62615.0 - (Version Data: 10.0.62615.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.56336.0) Microsoft Visual C++ 2005 Redistributable - (Version Data: 8.0.61001.0) Microsoft Visual C++ 2005 Redistributable (x64) - (Version Data: 8.0.61000.0) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 - (Version Data: 9.0.30729.0) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 - (Version Data: 10.0.40219.0) Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 - (Version Data: 11.0.61030.0) Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 - (Version Data: 12.0.21005.0) Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720 - (Version Data: 14.26.28720.0) Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720 - (Version Data: 14.26.28720.0) Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820 - (Version Data: 14.23.27820.0) Prepar3D v5 Academic Client - (Version Data: 5.0.31.0) Prepar3D v5 Content - (Version Data: 5.0.31.0) Prepar3D v5 Scenery - (Version Data: 5.0.31.0)
  2. will do tomorrow. Thanks
  3. Fresh copy dowloaded and installed when reinstalling everything. I think its a red herring. This only happens on the busses when changing views
  4. Thanks but I refer you back to the line that says I have the latest VS runtimes installed.
  5. Loaded up p3d v5 HF2 and was setting up the aircraft. I changed views from inside to outside, application stated NOT RESPONDING and I got a CTD. This is the second time today and I had it once 2 weeks ago. Event viewer shows: Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FFF0DFC14B4 Faulting application name: Prepar3D.exe, version: 5.0.31.35253, time stamp: 0x5eebf566 Faulting module name: VCRUNTIME140.dll, version: 14.26.28720.3, time stamp: 0x5e74aeb1 Exception code: 0xc0000005 Fault offset: 0x00000000000014b4 Faulting process id: 0x42e8 Faulting application start time: 0x01d65ecb15cb0352 Faulting application path: D:\Prepar3d v5\Prepar3D.exe Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll Report Id: bf2daf9e-2ca8-4987-9370-0f21ea0d0ef7 Faulting package full name: Faulting package-relative application ID: Some details for you: P3D running as admin I have the latest Visual Studio runtimes installed. Windows up to date on updates Drivers all up to date Win 10 Pro I have tried reinstalling v5 from scratch. Does not seem to happen with a default aircraft. Aerosoft Airbus A320 and A321 tried - both fail. Aerosoft up to date. Orbx base, buildings, trees, vector, openlc europs, openlc mesh south america, openlc north america, regions england, libraries, objectflow and sode installed. All up to date. This did not happen once when I was on HF2 and has only happened since updating to HF2. Memory and GPU usage in task manage seemed fine and VRAM was at about 3.5gb of 5.0gb at the time of crash. Rig: AMD Ryzen 7 3800X Gigabyte X570 Aorus Elite Motherboard 16gb Corsair 3200mhz RAM Gigabyte GTX 1660 Super downtuned from 1835 to base/stock 1530 I have reported on the LM forum but reporting here because it only happens on the Aerosoft busses since I installed them 2 weeks or so ago.
  6. Well I can see my FCU now!! Unfortunately those settings made no difference (closed P3D and deleted shaders first) but did increase my GPU usage from 3.2gb to 4.1gb. I had: FXAA - On AA - 4xSSAA Texture - 16x Res - 2048x2048 VSync - On Triple Buffering - On I will play about but any other ideas as those settings I am not great on.
  7. Thanks, I really appreciate that. Will try it tonight and report back
  8. Sneaky! Thanks for pointing that out, really appreciate it.
  9. Thanks mate, would like to see that setting. Had a lovely flight in the A321 IAE last night though, really great plane. In regards to the rotary switches, I did the 2 on the left of the cockpit for the ND and PFD. I did the 2 on the center console for ECAM but didnt see anything for the FCU, based on the step by step document nor did I see a switch when looking around.
  10. Apologies for the slow reply - family day. I have attached 3 shots. 1 shows the blurry test and 1 shows the fonts to be quite dim, a lot more dim than the Airbus X range I had in FSX. Furthermore, the EFB references the A330 (see 3rd shot) in the EFF tab. I was in the British Airways A320. Thanks Neil
  11. Thought I had. Screen shots in the morning. Thanks
  12. Hi, I downloaded the Pro range last Friday and installed the experimental updates too and too the BA A320 out for a spin in P3D v5 HF2. The fonts on all displays were fuzzy and the numbering in the HDG, speed, altitude displays were very dim to the point of being nigh on unreadable. I had 8-10 Airbus fonts installed, shaders folder deleted and P3D fresh installed. Any ideas?
  13. Please also note that this is the "no support" page.
  14. Hi, Have you checked to see if it is still in the addons xml file? Did you backup any files first? If not and you can't restore that xml then a reinstall is likely. That bat file is a fairly nuclear option to return P3D to its original state. Thanks
  15. September 24th I believe. Seen it on your site so will be ordering shortly.
  16. On that basis I will hold off on pre order til I see something from Aerosoft! Would rather send the trade your way as you'll get a cut of the money.
  17. Hi This is a no support thread, please can you post this in the right place and this great community will be more than happy to help? Cheers
  18. As an FYI, I had this when I was running GSX. I found I had an older 2015 redistributable installed and on installing the newer one, a lot of my issues went away. Do follow the instructions on that post though.
  19. I apologise for not coming back sooner. Kernelbase.dll is reported on p3d forums and is a Windows OS issue. What worked over there was going to tweaking.com and installing and running the Windows repair tool. I must say that you do so at your own risk.
  20. All, On reading PMDG's weekend update this morning, it appears that P5D is in beta with Hotfix 2. This has apparently screwed up a number of changes made to make aircraft compatible with HF1. This has led them to the decision to halt the rollout of their updates until the HF2 is in RTM. No further details are available right now but it looks like another big update is on its way.
  21. If it had happened, it would be on multiple posts on the forum. Yes, it was due this last week and I am sure Mr Kok will update us as and when there is information.
  22. Hi, Firstly, have you tried any other aircraft on thr same route and settings? We need to see what the cause is. It may not be the A330. Secondly, you say it crashes the sim. Can you confirm that Window does not blue screen and you just end up back at your desktop? Thirdly, have you looked in the event viewer application logs to see if there is an error logged and what the reason code/text is? This is very important and I would appreciate you sharing that information. Fourthly, can you confirm the route you were flying and what addons (other than the A330) you were using (e.g. REX, Orbx, ActiveSky etc)? Finally (for now), please can you confirm that all device drivers are up to date, Windows has no pending updates and p3d and any addons are up to date? Thanks Neil Please also note that this is the "no support" thread.
×
×
  • Create New...