Christian007
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Posts posted by Christian007
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vor 1 Minute schrieb J. Zameit:
Hello @Christian007,
we were actually able to reproduce this specific issue.
This is quite the rare edge case and we never had this situation before.
We are working on it and this will be fixed with the next update.
Great! Thanks so much!
If you found out, please let me know what I did to make "my" case to unusual, want to understand.
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vor 5 Minuten schrieb mopperle:
- in your case you have an installation in the folder "C:\Users\admin\AppData\Local\Programs" what is definitely wrong, as you installed AO with your admin account. This got nothing to do with "Run as Administrator"
Just to clarify: For the sim setup I particularly tried to install no(!) software from the admin account, only entered admin credentials whe the installers asked for it which was the case for P3Dv4, Aerosoft One and OrbX Central so far. P3D and OrbX installations went fine, Aerosoft One not.
By the way: The Uninstaller does not completely remove Aerosoft One, some files and particularly a bunch of Registry keys remain on the system. I see this also as a potential source of issues.
I would really like to understand why on my machine the installer does not work, but if are out, I cant' help. Thanks, I will try without Aerosoft One now. Maybe in a future version this will get fixed.
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First of all thanks for the continous support and for your efforts trying to solve the problem. Interesting hypothesis but I fear it does not hold true.
I want to remind that this is a machine freshly set up from scratch by myself the same way I have set up all other laptops and PCs before, including the one which previously ran P3Dv4 and Aerosoft add-ons (no Aerosoft One, was not yet existing). The "admin" account is the initial account created by Win10 during installation, I just renamed it from "Administrator" to "admin" for the sake of ease.
I checked for any other existing and maybe hidden accounts, see screenshots (in German, but I hope this is not an issue. One standard account is blacked out by me for privacy reasons):
Moreover, when starting Aerosoft One installer by "Run as administrator", it asks for credentials for the "admin" account:
And finally, that's why I double-checked with OrbX Central, OrbX is happy with the acocunts, installer and tool running as expected, all add-ons installed and visible for P3D.
So, I still have the impression that the issue is around Aerosoft One installer dealing with the accounts.
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vor 21 Stunden schrieb mopperle:
Is "admin" really the name of the Administrator account?
Yes
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Thanks, output attached.
Inspired by our discussion I did some more research: On my machine, the Aerosoft One installer under standard account "pilot" reproducably(!) behaves different depending on how it got executed:
User pilot: Double left-click (installer asking for admin credentials):
- The installer asks for admin credentials but then runs into a loop of showing the splash screen and asking for admin credentials (stopped after ~10 rounds)
- Program folders created in
- C:\Users\pilot\AddData\Local\Programs
- C:\Users\admin\AddData\Local\Programs
- Desktop icons created for pilot and admin (both with admin symbol attached to it)
- Starting the program from the desktop icon (from the pilot account) it again runs into a loop of showing the splash screen and asking for admin credentials (stopped after ~10 rounds)
- The software needs to be uninstalled for both accounts, pilot and admin, by running system settings/programs/deinstall
- The aerosoft-one folder is removed from C:\Users\pilot\AddData\Local\Programs while an empty folder remains in C:\Users\admin\AddData\Local\Programs
User pilot: Right-click "Runs ad administrator":
- The installer asks 3 times for admin credentials but then completes the installation
- Program folders created in
- C:\Users\admin\AddData\Local\Programs
- Desktop icon created only for admin (with admin symbol attached), not for pilot(!)
- Starting the program (either from the /Users/admin/AppData... executable or from the admin account desktop icon) brings up the program window correctly (login screen etc., P3D v4 now detected)
- The software needs to be uninstalled for the admin account only, not present in the system settings program list for the pilot account
- An empty folder remains in C:\Users\admin\AddData\Local\Programs
Compared to OrbX Central:
- Installer started from the standard "pilot" account with double left-click, asked 1 time for admin credentials
- Installation completed, program folders "orbx-central" found in:
- C:\Users\pilot\AddData\Local\Programs
- C:\Users\admin\AddData\Local\Programs
- Starting the program from standard "pilot" account asks once for admin credentials and brings up the program window correctly.
- System settings/programs/deinstall option available only for pilot, not for admin.
(This I think is a consistent behavior as one would expect it)
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Thanks for this clarification, we share the same understanding. I only want to add that from descriptions like here it is not entirely clear to me if "run as admin" means that a standard account has temporary admin rights for an installer or if the installer is then temporarily executed under the admin account itself. Also, I am not sure if starting an installer as standard account by right-click & "run as admin" or starting by double left-click and the installer actively requesting admin credentials is entirely the same.
Current situation is:
- P3D as standard account, installer requested admin credentials, installation completed
- Aerosoft One as standard account, requested admin rights, installation failed (see above)
- Aerosoft One as admin account, requested admin rights, installation completed, but P3D does not see the sceneries
(- Checked with OrbX: as standard account, requested admin rights, installation completed, P3D sees the sceneries)
What should I do to fix my Aerosoft One installation?
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Hi! I need to add to my previous reply: Although installation of EDDF and LSZH with Aerosoft One worked well, the add-ons are not listed in P3D, neither as add-ons nor as sceneries. In standard user account, nothing happens or is visible. In admin account, P3D shows the message "Building new scenery list" (or similar), but when opening the sceneries page it says "You do not have permissions to maky a copy of SCENERY.CFG".
So, I am stuck again. What to do?
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Hello,
first, thanks a lot for the quick reply.
It seems like I was mislead by the introductory message that no sim could be detected and did not even check the settings page for the manual detection option. I now installed Aerosoft One, logged in and could install the first add-ons which are supported. In general I think Aerosoft One is a good step into the right direction of centralizing all the add-on installation. I particularly LIKE the option to indicate which user account runs the sim! I hope that this will solve some of the mixed accession right issues which I encountered in the past.
From this experience, I want to highly recommend to add to the documentation of Aerosoft One:
- Installation as standard user with admin rights is NOT sufficient. The installer MUST be run from an admin account (at least unless fixed in the product).
- Automatic sim detection may fail but sims can be added manually
For next steps, to do things right, I want to ask:
- For the standard user account, no Desktop icon was created. Is it ok to create a Desktop icon (shortcut from the .exe file) for the standard user account and run Aerosoft One from there with admin credentials or need to run it as right-click "run as administrator"? Or must it always be run from the admin account?
- For my most important add-on A320 Prof: I understand that it is not supported by Aerosoft One. Should I initiate the installation from within Aerosoft One or manually without Aerosoft One? There is a recommended A320 installation procedure documented here (saying I could install as standard user but with admin credentials). Is it still valid if initiating the install via Aerosoft One?
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I am setting up a fresh high-end PC for P3Dv4, planned to install MSFS later. I usually run the PC as a non-admin user for security reasons. This is in line with P3D documentation stating that admin rights are not required to run P3D, only for installation. So, I followed the documentation and installed P3D as standard user which asks for admin rights during the installation. Installation went well.
Next, as standard user I wanted to install Aerosoft One to re-install my previously bought add-ons. It also asks for admin rights but then fails with the installation: It ends up with a continuous repeat of asking for admin rights and showing the Aerosoft One splash screen. I tried about 10 loops and then canceled the installation. There was a Desktop icon but it started with an access limitation issue. I deinstalled as standard user but also needed to deinstall in addition from the admin account.
Next try was to install it from the admin account. It asked for admin rights several times and installation completed. But now it does not find P3D (which was installed as standard user).
I am still wondering why Aerosoft tools still require admin rights (OrbX does not and works without any issues), I suffered a lot from mixed accession right isues on my old machine when Aerosoft add-ons like A320 Prof. require some files in the admin folder and others in the standard user folder (solved by sym links).
So, how can I correctly and completely remove the failed Aerosoft One installation from my new machine? And what is the correct way to make it properly running?
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One thing I want to add for A3xxx in VR: The printer implementation needs to be reconsidered. Currently, if you take up (click on) the printed sheet, it appears as a popout window somewhere outside of your VR cockpit and is also hard to read. Maybe there is a place closer to pilot's eyes to fix it on?
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On 31.1.2021 at 14:13, AVFC sagte:
Wishlist:
- Popup displays (PFD, ND, MCDU) width/height ratio locked and based on monitors ratio (eg. 21:9 format).
- EFB with on/off function.
- Aircraft options user interface on EFB rather than on 3'rd MCDU.
- Throttle, spoiler, flap axis fine tweaking options on EFB.
- Takeoff and Landing data performance calculator on EFB.
- User defined 'AIRCRAFT STATE'.
- T.O. Config CABIN....CHECK blue to green when cabin call is activated on overhead panel.
- INIT REQUEST* function active on INIT A page.
- VPilot integration on EFB or MCDU (that would be cool).
- A320 family NEO option
- A320/A321 freighter option (P2F)
- A330-300F option
I fully agree: No that an EFB is available, there would be a perfect place for aircraft options instead of a 3rd MCDU. And also vPilot would be best placed here.
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Great to find these good news on the Aerosoft Airbusses!
One thing I immediately want to ask: Please keep an eye on usability in VR.
It's a killer application of flight simulation, and to me it looked like the P3D busses did not have the VR application much in focus (e.g. 3rd MCDU as panel to move around in the VR cockpit, default setting that view focus is following checklist items which causes nausea, etc.). When planning the application, please consider that VR pilots are bound to reach all functionality by either applying knobs and buttons inside of the VR cockpit or by bindings to Joystick buttons.
It would be great if the documentation would finally have an own section on how to best run the busses in VR.
Aerosoft One installation failure
in English
Posted
Just to update this public thread:
Aerosoft made a new version of the installer which solved the general issue. However, there was still an issue with running the installer as double leftclick or „run as admin“, particularly in combination with the A320 Prof installer. After numerous tries and combinations, from collecting the different issues, I finally got a stable installation by
- installing P3D4 from a true admin account
- with my local user account: make the account a true admin temporarily, install A320 and Aerosoft One, make the account a local user again
This was the only scenario in which all installer completed without issue.