[Talk to the management? Here's your chance...]

On 11/23/2020 at 10:13 AM, Rob Ainscough said:

Someone suggested my post would be more appropriate here (and I agree) so I'll link it:

 

Cheers, Rob.

 

I cannot agree with Robs message more strongly.

As the owner of over 110 Aerosoft products in P3D and xplane i will not buy another Aerosoft product.

Why?

Pretty simple really lack of integrity as a supplier of addons.

Of my 100 plus addons id say 30% are in xplane with about 75 or so in P3D i have 1 addon from Aerosoft for MSFS the Crj.

The issue is this. While Aersoft and there suppliers are throwing huge amounts of resources into MSFS where are my updates for products like Alta which have remained unupdated for years?

On what grounds would i trust that anything i buy for MSFS would ever be updated based off what you have done with more than half your products?

Asobo break numerous addons with every update and Aerosoft with a track record that has left many many of my sceneries unupdated to P3Dv5 why would i send you one more dollar?

We have waited for an Alta update for V4 or V5 for years now and boom here is a new Alta for MSFS.

I would say that flagrantly disrespectful to every previous customer of the P3D version whether they have gone to MSFS or not to abandon what should of been updated.

Payware update or not.

So when MSFS updates breaking sceneries which no doubt they will at some point what guarantee is there that you would support them? The same implied guarantee that came with purchases in xplane and P3D like Alta?

Sure we all understand that your after new money to keep revenue flowing but what YOU dont seem to get is a significant number of people who buy addon sceneries are the very people who you have left high and dry with outdated P3D sceneries now seemingly abandoned.

Now im also not saying i want them for "free" i very well understand work requires reward.

If its not worth your "work" to update sceneries in P3D then why would i ever trust you as an organization to update anything new i buy for MSFS?

The next 12 months with multiple new versions of P3D coming and possibly xplane 12 mean your burning bridges that may very well cost you a large amount of money in future purchases/updates assuming Asobo continue on the spiral downwards.

Ive always enjoyed your scenery in P3D and Xplane but the slap across the face of Alta being released for a new platform and left unupdated is the end of Aerosoft for me.

You may have my money for well over 100 scenery and aircraft addons but enough is enough.

Another long term high volume customer gone but im sure there will be plenty of others to replace us as you go in boots and all with what i prefer to call a game rather than a simulator in the state its still in.

Regards

Darren