Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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Everything posted by Goofey007

  1. Super, thanks The configuration tool is up and running again👍 All okay😉 Johan
  2. Hi just read that there was an update available for Cologne-Bonn Prof to V1.0.7.0. So I ran the Aerosoft updater (Right-clicking and running as Admin). It detected the older version and did the update. However when launching the eddk Config Tool there is a log generated with the following error: Traceback (most recent call last): File "", line 1590, in <module> File "Tkinter.pyo", line 3377, in __init__ File "Tkinter.pyo", line 3331, in __init__ _tkinter.TclError: couldn't open "img\InfoImage_Scenery_SODE_Jetways_3.gif": no such file or directory The file ''InfoImage_Scenery_SODE_Jetways_3.gif'' is not there where it needs to be. (d:\Aerosoft\Cologne-Bonn Professional\Configuration Tool\img), hence the error message. Is there a way to force AS Updater to install this update a second time. At this point I really do not want to uninstall and reinstall this scenery addon I have V1.0.6.0 in my shop account Need some advise as how to proceed from here. Thanks in advance for any tip Johan
  3. Just wanted to wish the whole Aerosoft team & people involved a happy new year and many happy landings in 2020. Thank YOU ALL ! Johan
  4. Hi Capt Pero it is great that you are still supporting fsx/fsx-se/p3dv3. I realize that these 32b flightsims will become obsolete sooner or later (If not already). Developers are of course looking to the future and there will be a lot of work. So, I am asking you that we could drop this issue on the second PC. I am going back to previous version (1.9.2Rev15) and disable autoupdate. This works for me Thanks for all the hard work Johan
  5. Back in business with Simstarter V1.9.3 Rev4 in P3Dv4 mode -:) 64-bit flightsims are the future... Johan
  6. I have done this right now (D:\Aerosoft\SIMstarter NG\data\P3Dv3\settings.ini) No change. The critical error message is still there However I noticed strange thing. After Simstarter NG closes, the line I have to replace is back there Is there a second place where another settings.ini is located? Looking further into it Johan
  7. Sorry, did not know. Done -:) Made sure running with admin rights. No change Will look further into it today Johan
  8. And some more info because closing the 'program settings window' causes some problems, I tried this on my main flightsim PC with Simstarter NG started in P3Dv4 mode. The following happens: The 'Use different situation settings ' is greyed out (Not usable). It seems I was a little to quick stating in my first post that there are no problems with Simstarter NG in P3D v3&4 mode
  9. Hi again. On the second PC (FSX only): Just found out: after clicking on the oke button for closing the 'program settings window' the unhandled exception message (See 1st post) appears Hope this helps
  10. Hi, I have also a second license installed on a second PC with FSX only. The same on this PC, after updating to V1.9.3 Rev 4 , I am out of business -:( However I managed to create a support package Both PC are kept up-to-date and are on Win 10Pro V1909 Build 118363.535 Yesterday the new AMD Radeon Software Adrenaline 2020 package was installed on both PC's
  11. Hi Capt. PERO, Wilco -:) sorry for the delay, just returned from Aachener Weihnachtsmarkt... Following: I have taken following steps: -Start Simstarter NG, enabled autoupdate -After autoupdate completed restarted Simstarter NG in P3Dv3 mode -After program start I checked whether debug logging is enabled. It is by default. -However, after clicking on the ok-button for closing the dialogwindow, I receive message: Critical error: no aircrafts found! Simstarter NG terminates. -Following attempts to start Simstarter NG in P3Dv3 mode have the same outcome. --Luckily all my aircrafts are still in the simobjects folder of P3Dv3 -:) -Next, started Simstarter Ng in P3Dv4 mode and created Debugpackage Then there is a log file also... I am not a programmer, hope this helps Johan SIMstarter NG.log
  12. Hi first of all I want to thank the developer of this fine program. With the help of it, I can finetune my flightsims to my needs. As up to today I was on V1.9.2.Rev15. It handled fsx/fsx-se/P3Dv3/P3Dv4, which are installed parallel on the same machine, without problems. Today, at program start-up, there was a message to update to V1.9.3 Rev4 (Autoupdate enabled). After downloading and installing the update, there is an error message when simStarter starts for FSX and FSX-se. No problems encountered when choosing P3DV3 & 4. Please, do not tell that simstarter ends support for fsx/fsx-se with this new version. After choosing continue, there is second picture. To solve this I am back on V1.9.2 Rev15 and disabled automatic updates. No problems with this version Johan Westhovens
  13. Yes, that is the one I was looking for. Did not know it was already modelled into a flightsim. I guess this saves me a trip to China...😉 Thanks for telling
  14. How about this one? Seems like a challenge :-)
  15. A small update here Just ran the new small installer. Provided email adres and serial number .Within some minutes scenery was downloaded and installed No major problems here Johan
  16. I was just a little troubled by mleuck's post, as far as I knew Aerosoft never used 'a small download starting a large one' in the past. So I checked in my account and only today noticed that Mega Airport Praque was indeed replaced by a small file (118 kb) with no Version info. I keep my files stored on a NAS, so I don't access my shopaccount that much. Should probably check out now what has changed with this airport. Anyway, thanks for your time. Johan Keep up the hard work -:) , I'll keep spending -:)
  17. Hi Mathijs 'That system' = complete packages available through DL shop/Aerosoft servers? versus only a installer that needs access to internet/other product's developers servers for further download Maybe I got it all wrong, but could you tell a little bit more please. Why this change of policy? Which developers are meant with other products Thanks in advance Johan
  18. Sir, it is no big deal. AS launcher is part of the addon, it can be installed optional. It takes 5 seconds to do its job I'd rather you redirect your resources to the future Sincerely Johan
  19. To Mr Mathijs, I uninstalled the scenery , redownloaded it today from my account and reinstalled it using this installer There is no difference with the installer I had stored on my NAS. The same message pops up at the end of the installation. I hoped that the use of AS Launcher was left out of the installation routine, because this product (AS Launcher) is not supported anymore It is probably semantics , I realise that the word activation is associated with an active internet connection during install and a validation server running. Which is not the case. I should not have used it this way in my previous post. It gave a wrong impression. Johan
  20. Okay thanks, I will check in my account for a more recent version Johan
  21. Hi, I am also on fsx gold. The installation routine of dangerous airports ended with a message that the scenery needs to be activated. You have to run additional the Aerosoft Launcher. It finds dangerous airports automatically. Marks it in red. After selecting the addon in the launcher, it does some things offline with the scenery. Afterward you are good to go in fsx. Hope this helps Johan
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