Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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Slimertz

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Everything posted by Slimertz

  1. Ok. I will try again...I did a clean install last night but the issue returned. Thank you for replying.
  2. Are there compatibility issue with the new version of Prepar3d and Aerosoft Twin Otter V1.21? I'm am getting a CTD with: Log Name: Application Source: Application Error Date: 19/07/2018 20:00:17 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-O2Q3811 Description: Faulting application name: Prepar3D.exe, version: 4.3.29.25520, time stamp: 0x5b2c3263 Faulting module name: ucrtbase.dll, version: 10.0.17134.165, time stamp: 0xfdc3d6f1 Exception code: 0xc0000409 Fault offset: 0x000000000006e86e Faulting process ID: 0xf94 Faulting application start time: 0x01d41fb99c87eda8 Faulting application path: E:\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report ID: f763e182-6442-4b8d-a3c1-8905432e3e61 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2018-07-20T00:00:17.298229700Z" /> <EventRecordID>11897</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-O2Q3811</Computer> <Security /> </System> <EventData> <Data>Prepar3D.exe</Data> <Data>4.3.29.25520</Data> <Data>5b2c3263</Data> <Data>ucrtbase.dll</Data> <Data>10.0.17134.165</Data> <Data>fdc3d6f1</Data> <Data>c0000409</Data> <Data>000000000006e86e</Data> <Data>f94</Data> <Data>01d41fb99c87eda8</Data> <Data>E:\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data> <Data>C:\WINDOWS\System32\ucrtbase.dll</Data> <Data>f763e182-6442-4b8d-a3c1-8905432e3e61</Data> <Data> </Data> <Data> </Data> </EventData> </Event>
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