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Shop Questions & Answers

For questions or issues with shop accounts. Please do not use this section for product support.

  1. You will find the serial key and/or download link for the product you bought on the Order History Page. To find this information follow these steps: 1) On our main web page (where you see the news) you will find the [ACCOUNT button] 2) Insert your email and password there, these are the same as you used when you bought the product and click [Log-in] 3) Under Instant downloads you will find your order with the download link and the serials (should one be needed) 4. If you made the order a long time ago you might find it in the 'old shop system

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