RomeoMike 1 Posted October 25, 2015 Share Posted October 25, 2015 Would there be any reply from Aerosoft to this. Apparently I'm not the only one having this issue and would love to fly to Heathrow with moving jetways before the end of the year Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted October 26, 2015 Aerosoft Share Posted October 26, 2015 Hello,im on it!Jonas Link to comment Share on other sites More sharing options...
Gnacino 0 Posted October 27, 2015 Share Posted October 27, 2015 I just loaded the airport today on FSX and the patch isn't installing. It states I don't have Heathrow installed. Seeing the date of the first poster it looks like there is no resolution for this. I emailed Areosoft with this problem and awaiting for a reply from thr.Gnacino Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted October 28, 2015 Aerosoft Share Posted October 28, 2015 We are looking into this atm, could you try selecting "FSX" instead of "FSX:SE" in the patch installer? That should work as a workaround. Jonas Link to comment Share on other sites More sharing options...
Gnacino 0 Posted October 28, 2015 Share Posted October 28, 2015 We are looking into this atm, could you try selecting "FSX" instead of "FSX:SE" in the patch installer? That should work as a workaround. JonasWho are you responding to? I use FSX and it is not locating Heathrow. Should I tre selecting FSX SE?George Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted October 30, 2015 Aerosoft Share Posted October 30, 2015 Please check if this has been fixed. We have created a new installer for the jetway patch. Jonas Link to comment Share on other sites More sharing options...
Mungo Spencer 0 Posted October 31, 2015 Share Posted October 31, 2015 I am also having this problem and I have no idea how to fix it. I am definitely using the most recent patches.Please help I just want to use my Heathrow. My gateways just aren't there its very strange. Link to comment Share on other sites More sharing options...
Gnacino 0 Posted November 1, 2015 Share Posted November 1, 2015 I contacted support and they responded right away. They instructed me to redownload the patch from their site. I did, and it installed correctly and all the gates work with the CRTL+J keys.Gnacino Link to comment Share on other sites More sharing options...
CaribbeanCLANK 47 Posted January 10, 2016 Share Posted January 10, 2016 On 10/30/2015 at 5:45 AM, Jonas Scholz said: Please check if this has been fixed. We have created a new installer for the jetway patch. Jonas Just tried installing the Jetway patch today and it did not work for me. Told me I did not have Heathrow Xtended installed. I uninstalled the airport and installed it again and still did not work. I even tried the FSX version to the patch and re-downloaded the FSX:SE version of the patch. I downloded the Jetway patch directly from Aerosoft and not another vender. Link to comment Share on other sites More sharing options...
CaribbeanCLANK 47 Posted January 10, 2016 Share Posted January 10, 2016 Hey Jonas So I am running the Steam Edition of FSX, so obviously I downloaded the Steam version of the Jetway Patch. On my sixth or so try of attempting to install the patch I checked FSX instead of FSX: Steam Edition on the installer and it installed with no issue and all gates I have checked have working Jetways. Link to comment Share on other sites More sharing options...
Edster 2 Posted January 23, 2017 Share Posted January 23, 2017 Hi, I have FSX-SE and cannot get either the FSX or SE jetway patch to work. It tells me I do not have Heathrow Xtended installed. I did not notice an option to choose FSX or Steam or steam edition on the installer. CaribbeanClank, could you share your version of the patch with me? Mine does not give the option to choose FSX. I am running out of ideas. I've tried everything I can think of now and Areosoft support has asked me to post here now. Ed Link to comment Share on other sites More sharing options...
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