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Guest Message by DevFuse
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I bought the Expansion Pack, Now it doesnt work! Says requires activation!!!!


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#1 MechExpert

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Posted 23 May 2012 - 11:06

Hi, I have been playing bridge! for a week or so and I built the final bridge last night. So I promply got on and bought the expansion pack eager for some new challenges. The game worked perfect before install, now when I install the expansion pack everything is fine and my serial number is valid. However, now when I try to launch the game the says something in german then says activation required! Please help!
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#2 MechExpert

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Posted 24 May 2012 - 11:21

Wow i waited 2 days to get a nonsense response from the support site. I have requested a refund and will persue actions with my bank tomorrow. Fun game but wow.
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#3 Shaun Fletcher

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Posted 24 May 2012 - 12:15

Wow i waited 2 days to get a nonsense response from the support site. I have requested a refund and will persue actions with my bank tomorrow. Fun game but wow.


Dear Customer,

I see your ticket and will ask Fabian again about the issue.
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On behalf of Aerosoft and with kind regards, Shaun Fletcher
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#4 Fabian Boulegue

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Posted 24 May 2012 - 12:41

Correct ;) and yes sometimes we got many request so customer have to wait up to 48h ... we always try to responce as fast as possible.


Greets
Fabian
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#5 MechExpert

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Posted 24 May 2012 - 13:45

the time it took to get a response is not the issue. The time it took coupled with a nonsense response is the issue. This appears to be a common problem, so what is the solution?

The time it took to get a response after the first response was very reasonable however, so hopefully we can get this simulation working for me
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#6 MechExpert

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Posted 24 May 2012 - 14:15

I noticed in the registry under Bridge! There are strings with activationcount and activationkey. Under Bridge!Expansion pack there are no such variables
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#7 MechExpert

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Posted 26 May 2012 - 10:11

ok so now no more responses lol. I know where I will not be buying games from ever again =D
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#8 Shaun Fletcher

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Posted 26 May 2012 - 15:36

ok so now no more responses lol. I know where I will not be buying games from ever again =D


Fabian is not around at the weekend and the office is also shut so no one to ask for you, sorry about that.
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