sydney1962 35 Posted November 14, 2018 Share Posted November 14, 2018 Hello, Have bought this airport on DVD at FS weekend in Lelystad, because update is no available via updater, how can I download update because it is not in my digital download section, where can normally updates can be downloaded. rgds sydney Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted November 14, 2018 Developer Share Posted November 14, 2018 i think it is better you contact aerosoft via email: support@aerosoft.com because this is more a sales issue, not a technical. They must find internal a solution for this "DVD" versions. Link to comment Share on other sites More sharing options...
sydney1962 35 Posted November 14, 2018 Author Share Posted November 14, 2018 Cannot submit a ticket to support, account suspended ?? dont know what is going on, but how can I get in contact. rgds Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted November 14, 2018 Developer Share Posted November 14, 2018 5 minutes ago, sydney1962 said: Cannot submit a ticket to support, account suspended ?? dont know what is going on, but how can I get in contact. rgds 23 minutes ago, OPabst said: i think it is better you contact aerosoft via email: support@aerosoft.com because this is more a sales issue, not a technical. They must find internal a solution for this "DVD" versions. Link to comment Share on other sites More sharing options...
marcon8122 58 Posted November 14, 2018 Share Posted November 14, 2018 I'm pretty sure that there is not a DVD version of the professional version is not maybe you are talking about the old Bergamo for fsx ? In this case is a different product from another developer. You are entitled to have a discount for the new one and we are going to release a fsx version too . Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 15, 2018 Aerosoft Share Posted November 15, 2018 21 hours ago, sydney1962 said: Cannot submit a ticket to support, account suspended ?? dont know what is going on, but how can I get in contact. rgds Was an issue on our side, solved now. Link to comment Share on other sites More sharing options...
sydney1962 35 Posted November 16, 2018 Author Share Posted November 16, 2018 On 11/14/2018 at 11:18 PM, marcon8122 said: I'm pretty sure that there is not a DVD version of the professional version is not maybe you are talking about the old Bergamo for fsx ? In this case is a different product from another developer. You are entitled to have a discount for the new one and we are going to release a fsx version too . I am pretty sure there is one , because It was sold on FS weekend in Lelystad by aerosoft, and have it here in front of me. rgds , Link to comment Share on other sites More sharing options...
sydney1962 35 Posted November 16, 2018 Author Share Posted November 16, 2018 21 hours ago, Mathijs Kok said: Was an issue on our side, solved now. Hallo Matthijs is there an update downloadable for the DVD version sold on FSweekend ? Link to comment Share on other sites More sharing options...
sydney1962 35 Posted November 20, 2018 Author Share Posted November 20, 2018 have downloaded update, but file size is a lot smaller then Original V1.0 , it is necessary to uninstall V1.00 before installing or can installer be runned over existing version . because update now a days goes via updater cannot see how to handle this update thanks for reply. Link to comment Share on other sites More sharing options...
marcon8122 58 Posted November 20, 2018 Share Posted November 20, 2018 Should be around 200 mb less cause we have edited the sat in a different way removing hard winter season not present in this area and we have optimized some texture is a full installer you have to remove the previous version. Let me know if you need any help Regards Link to comment Share on other sites More sharing options...
sydney1962 35 Posted November 20, 2018 Author Share Posted November 20, 2018 thanks for advise, should be maybe idea to mentions this in changelog, because normally updates are mostly larger in size then previous versions. know what to do know thanks for quick reply. rgds Link to comment Share on other sites More sharing options...
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