mickham 5 Posted November 9, 2018 Share Posted November 9, 2018 Hi I have just installed the new Napoli 101 [fresh install] and it seems to have removed my aerosoft updater tool. Regards M.HAMILTON Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted November 9, 2018 Deputy Sheriffs Share Posted November 9, 2018 Disappeared only the link in the Windows Start menu or is the exe file missing? Link to comment Share on other sites More sharing options...
mickham 5 Posted November 9, 2018 Author Share Posted November 9, 2018 Thank you for the reply mopperle Yes it is missing in the start menu,where is the exe located?.I had the shortcut on my desktop but it says that the location is no longer valid and asked to delete it. Regards Link to comment Share on other sites More sharing options...
mickham 5 Posted November 9, 2018 Author Share Posted November 9, 2018 On further investigation I have found that I no longer have the aerosoft folder in my documents and no trace of asupdater either.They were both there before the reinstall of napoli Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted November 9, 2018 Deputy Sheriffs Share Posted November 9, 2018 Really strange, You might check whether it has bee quarantined by your AV software. Or raise a support ticket at support@aerosoft.com. I cant check it for the next days as I'm away from my SimPC. Link to comment Share on other sites More sharing options...
mickham 5 Posted November 9, 2018 Author Share Posted November 9, 2018 Thank you again Moppeerle.I have found the culprit.I use a program called Geek to uninstall my software and forgot to uncheck the aerosoft folders when it checks for leftover files, Apologies for any hassle Thank you again M Hamilton Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted November 9, 2018 Deputy Sheriffs Share Posted November 9, 2018 Glad you could solve the issue. Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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