darielmc 1 Posted July 15, 2018 Share Posted July 15, 2018 Nope as I show you on the picture I posted earlier the files have 0 kb so it wont start. Link to comment Share on other sites More sharing options...
darielmc 1 Posted July 15, 2018 Share Posted July 15, 2018 38 minutes ago, Tom A320 said: Have you ever started the updater and did it tell you that it would update itself now? Nope as I show you on the picture I posted earlier the files have 0 kb so it wont start Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted July 15, 2018 Deputy Sheriffs Share Posted July 15, 2018 That could have been the result of a failed attempt of the updater to update itself. But as you exclude this possibility it only leaves the original installation to be faulty. Something on your system must have blocked the updater to be written into the folder. Link to comment Share on other sites More sharing options...
darielmc 1 Posted July 15, 2018 Share Posted July 15, 2018 3 minutes ago, Tom A320 said: That could have been the result of a failed attempt of the updater to update itself. But as you exclude this possibility it only leaves the original installation to be faulty. Something on your system must have blocked the updater to be written into the folder. Im guessing there is no way I could get the updater by itself to try and install it. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted July 15, 2018 Deputy Sheriffs Share Posted July 15, 2018 Please run the bus installer again, but this time as administrator. Make sure that there is no anti virus software active in that moment. Link to comment Share on other sites More sharing options...
Bert Laverman 39 Posted July 15, 2018 Share Posted July 15, 2018 Also make sure to check for the updater in its own folder "Aerosoft updater". It is not in the A319 folder. (I think the screenshot showed you looking at the Airbus folder...) Link to comment Share on other sites More sharing options...
maga69 0 Posted July 16, 2018 Share Posted July 16, 2018 Hi friends, I'm an active FSX user, tell me, for FSX, is the model planned to be released? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 16, 2018 Deputy Sheriffs Share Posted July 16, 2018 vor 9 Minuten, maga69 sagte: Hi friends, I'm an active FSX user, tell me, for FSX, is the model planned to be released? Link to comment Share on other sites More sharing options...
amm693 3 Posted July 17, 2018 Share Posted July 17, 2018 On 7/16/2018 at 3:45 PM, mopperle said: When will this post be unlocked? Link to comment Share on other sites More sharing options...
DaveCT2003 2553 Posted July 17, 2018 Share Posted July 17, 2018 It won't be. The product is out of preview and has been released. Best to use the Aerosoft Airbus Professional Forum. Best wishes! Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 18, 2018 Author Aerosoft Share Posted July 18, 2018 And please do not hijack forum topics. for an new question make a new topic. Link to comment Share on other sites More sharing options...
nmahink 0 Posted August 3, 2018 Share Posted August 3, 2018 On 7/14/2018 at 6:38 AM, Marco Rivera said: Good morning together, I unfortunately am still having the problem after I did the upgrade of both Aerosoft 1.0.1 for Airbus and full install not just client on this P3Dv4.3 version number 4.3.29.25520. From the pictures when I load the F-22 default then switch over I get sound and no functional cockpit. I do not have a anti-virus program and defender in win 10 is off. Not sure what else could try. I did 2 new installments and results are the same. Time of this report: 6/28/2018, 17:41:01 Machine name: DESKTOP-DGSJO6L Machine Id: {76E9D355-3105-40DC-A237-6467F324EFC9} Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: Z170MX-Gaming 5 BIOS: BIOS Date: 08/10/15 11:17:54 Ver: 05.0000B (type: BIOS) Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz Memory: 16384MB RAM Available OS Memory: 16210MB RAM Page File: 11235MB used, 7406MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCP Microsoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.17134.0001 64bit Unicode DxDiag Previously: Crashed in system information (stage 3). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information Graphics card is Nvidia gtx 1060 6 gig. Please login to display this image. Please login to display this image. Please login to display this image. Please login to display this image. I too am having the same exact issues. I am using P3Dv4.3 (A clean install), along with v1.1 Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted August 3, 2018 Author Aerosoft Share Posted August 3, 2018 Please make a specific topic about crashes, this is the topic about the updater tool. Link to comment Share on other sites More sharing options...
TedPrime 16 Posted August 7, 2018 Share Posted August 7, 2018 I would like to confirm that NORTON did remove my ASUpdater for the A318, and all i did since Tom mentioned it, was to go to resolved quarantine files in my Norton(or your Security Software) and restore plus add to exceptions, and you are good to go, AS Updater will reappear in your folder, and if you accidentally erased the shortcut, use the find folder from one of the other shortcuts(configurator etc) Cheers Link to comment Share on other sites More sharing options...
HZ-AKA 4 Posted August 25, 2018 Share Posted August 25, 2018 Good Day, I have been away from my SIM for more than a Month. Today, I tried to update the AS318/319 Pro as per the steps above and got the following message: Downloading and unpacking Version_1010\Airplanes.zip... Installing Version_1010\Airplanes.zip... Downloading and unpacking Version_1010\Documentation.zip... Installing Version_1010\Documentation.zip... Error while installing Version_1010\Documentation.zip: System.IO.IOException: The process cannot access the file 'C:\Program Files (x86)\aerosoft\Aerosoft A318-A319 Professional\Documentation\Vol6-StepbyStep.pdf' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at System.IO.Compression.ZipFileExtensions.ExtractToFile(ZipArchiveEntry source, String destinationFileName, Boolean overwrite) at ASUpdater.MainWindow.HandleDownloadComplete(Object sender, AsyncCompletedEventArgs e) Update cancelled! Link to comment Share on other sites More sharing options...
HZ-AKA 4 Posted August 25, 2018 Share Posted August 25, 2018 31 minutes ago, HZ-AKA said: Good Day, I have been away from my SIM for more than a Month. Today, I tried to update the AS318/319 Pro as per the steps above and got the following message: Downloading and unpacking Version_1010\Airplanes.zip... Installing Version_1010\Airplanes.zip... Downloading and unpacking Version_1010\Documentation.zip... Installing Version_1010\Documentation.zip... Error while installing Version_1010\Documentation.zip: System.IO.IOException: The process cannot access the file 'C:\Program Files (x86)\aerosoft\Aerosoft A318-A319 Professional\Documentation\Vol6-StepbyStep.pdf' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at System.IO.Compression.ZipFileExtensions.ExtractToFile(ZipArchiveEntry source, String destinationFileName, Boolean overwrite) at ASUpdater.MainWindow.HandleDownloadComplete(Object sender, AsyncCompletedEventArgs e) Update cancelled! Problem solve. I had the Documentation PDF open during the update and that caused the issue. Link to comment Share on other sites More sharing options...
Miguel_V 14 Posted September 28, 2018 Share Posted September 28, 2018 An excellent idea, to incorporate the updates of scenarios in the application Aerosoft update, for the moment the first one that I have is Madrid P3Dv4 of SimWings, I hope that the other scenarios of the same developer or others are incorporated. To the users of scenarios of Aerosoft I think that will save us searches of updates of scenarios Thank you Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 28, 2018 Author Aerosoft Share Posted September 28, 2018 In principle all our new products will feature this update option. Link to comment Share on other sites More sharing options...
Miguel_V 14 Posted September 28, 2018 Share Posted September 28, 2018 In my previous speech I forgot to put that I hope the applications are also incorporated in Aerosoft Update Link to comment Share on other sites More sharing options...
DenisC 8 Posted October 4, 2018 Share Posted October 4, 2018 Hi I've seen that " The Prepar3D V4.3 add-on "Aerosoft A318-319 and A320/A321 professional" has been updated to version 1.2.1.0. " I don't see those updates when I open the Aerosoft updater! (it tells me that the 1.1.0.1 version of A318-19 and the 1.2.0.2 of A320-21 are the installed version and that no updates are available!) Should I reload the new versions (1.2.1.0) and install them (=without using the Aerosoft updater)? If yes, should I uninstall the previous versions first? Thanks for your help Denis Link to comment Share on other sites More sharing options...
VPA561 6 Posted October 4, 2018 Share Posted October 4, 2018 See here Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted October 4, 2018 Deputy Sheriffs Share Posted October 4, 2018 Please read the release post a little bit more carefully: On 9/28/2018 at 2:45 PM, Mathijs Kok said: We have just send version 1.2.1.0 to your order history pages. These new version can NOT be installed with the updater as we changed a few things that updater can't do (like edit a link in the Windows Start menu). So these are full new builds. [...] http://forum.aerosoft.com/index.php?/topic/139816-version-1210-released-a318a319-a320a321/ Link to comment Share on other sites More sharing options...
DenisC 8 Posted October 5, 2018 Share Posted October 5, 2018 11 hours ago, Tom A320 said: Please read the release post a little bit more carefully: http://forum.aerosoft.com/index.php?/topic/139816-version-1210-released-a318a319-a320a321/ Thank you tom! I haven't seen that there was a topic (it's not mentioned in this page : https://www.aerosoft.com/fr/simulation-de-vol/news/aerosoft-a320/a321-professional-update-1.2.1.0). Perhaps should you add a link to avoid the same question from costumers. thank you again for your help Denis Link to comment Share on other sites More sharing options...
phatcat213 0 Posted February 23, 2019 Share Posted February 23, 2019 I am reading and reading and reading and sometimes pictures help but where is the ASUpdater Update. Product Name: Aerosoft A318-A319 Professional for Prepar3D v4.x Add-on Path: D:\Users\brook\Documents\Aerosoft\Aerosoft A318-A319 Professional Installed version: 1.2.1.0 Available version: 1.2.3.0 Update Description: *** A NEW INSTALLER IS AVAILABLE FOR THIS PRODUCT. *** *** PLEASE DOWNLOAD IT FROM YOUR SHOP ACCOUNT! So I go to where I purchased my A318-319/A320-321 Pro and can't find a thing. I go to Aerosoft website and still no link that I can find to update the updater. https://www.aerosoft.com/en/flight-simulation/news/aerosoft-a318/a319/a320/a321-professional-update-1.2.3.0 I know I must be missing something but I can't figure out what or where it is. Are they talking about the plane or the updater? I have the updater in docs and in the start menu no issues there. I thought the updater was there for updating the aircraft. I reinstalled both aircraft from my downloads files. Should I uninstall and download from website where I purchased and reinstall? Thanks "The only dumb question is a question never asked" Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted February 23, 2019 Deputy Sheriffs Share Posted February 23, 2019 The ASUpdater updates itself when being started. Then you get the message above, which tells you that there is an update for the Airbus and the new installer is available in your Aerosoft shop account or at the reseller where you bought it. Link to comment Share on other sites More sharing options...
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