lucky67 3 Posted July 12, 2018 Share Posted July 12, 2018 I'm getting this error after entering the serial number from my previous A318/319 purchase (in 2015) to get the update discount. I'm not trying to get the discount for Airbus bundle and the serial number is correctly entered. Thanks P.S.: sorry for reporting here but I've just found out now where to open a support ticket to AS Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 13, 2018 Aerosoft Share Posted July 13, 2018 We'll handle via ticket. Don;t worry we'll sort it out. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted July 13, 2018 Deputy Sheriffs Share Posted July 13, 2018 12 hours ago, lucky67 said: P.S.: sorry for reporting here but I've just found out now where to open a support ticket to AS You can always send an email to support@aerosoft.com Link to comment Share on other sites More sharing options...
lucky67 3 Posted July 13, 2018 Author Share Posted July 13, 2018 Brilliantly sorted out by the excellent AS support team. Thank you again! Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted July 13, 2018 Deputy Sheriffs Share Posted July 13, 2018 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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