Ray Proudfoot 231 Posted July 5, 2018 Share Posted July 5, 2018 I bought SimStarterNG from another retailer - PC Aviator. Despite sending two messages asking them to make v1.8 available only v1.7 can be downloaded. Are you able to contact them behind the scenes and get them to make the latest version available please? Their customer service appears to be slipping. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted July 6, 2018 Aerosoft Share Posted July 6, 2018 We'll try. Link to comment Share on other sites More sharing options...
Ray Proudfoot 231 Posted July 6, 2018 Author Share Posted July 6, 2018 Thanks Mathijs. Link to comment Share on other sites More sharing options...
Developer Capt. PERO 398 Posted July 6, 2018 Developer Share Posted July 6, 2018 Hi Ray, you can download v1.8 from the Aerosoft Update Database. Have you tried? Peter Link to comment Share on other sites More sharing options...
Ray Proudfoot 231 Posted July 6, 2018 Author Share Posted July 6, 2018 Peter, I thought I could only do that if I purchased via Aerosoft. Does it still apply if I bought from another retailer? LATER: I've just tried logging in to that link and I am refused with the following message:- Your access data could not be assigned to a user! Link to comment Share on other sites More sharing options...
Ray Proudfoot 231 Posted July 6, 2018 Author Share Posted July 6, 2018 Gents, I've resolved the problem. I needed to re-register at Aerosoft and I was then able to add SimStarterNG to my products together with the serial number. That has allowed me to download v1.8. Thanks for your help. Link to comment Share on other sites More sharing options...
Developer Capt. PERO 398 Posted July 7, 2018 Developer Share Posted July 7, 2018 You are welcome! Link to comment Share on other sites More sharing options...
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