tdohrer 3 Posted May 28, 2018 Share Posted May 28, 2018 Hello, I am trying to purchase EDDF professional and when i put my serial from my previous order, it does not take into effect. There is a sale going on the EDDF professional which if did take it into account it would zero out. Am doing something wrong? Regards, Tyson Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted May 28, 2018 Deputy Sheriffs Share Posted May 28, 2018 Are you clicking on the ">" button right next to the voucher field to add the discount to you order? Link to comment Share on other sites More sharing options...
tdohrer 3 Posted May 28, 2018 Author Share Posted May 28, 2018 Correct i am hitting that once i enter the code Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted May 28, 2018 Deputy Sheriffs Share Posted May 28, 2018 And what exactly happens afterwards? Are you getting an error message (and the same page is displayed again) or are you getting on the next page of the order process? Link to comment Share on other sites More sharing options...
tdohrer 3 Posted May 28, 2018 Author Share Posted May 28, 2018 no visible error message, it doesnt take effect the discount. I double checked my serial and copied and pasted it from my previous order. It will reload and then nothing happens to the total. If i go on to the next step, the total stays the same. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted May 28, 2018 Deputy Sheriffs Share Posted May 28, 2018 And the serial really belongs to "MA Frankfurt V2"? Link to comment Share on other sites More sharing options...
tdohrer 3 Posted May 28, 2018 Author Share Posted May 28, 2018 Correct Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted May 28, 2018 Deputy Sheriffs Share Posted May 28, 2018 Please get in touch with support@aerosoft.com to get the case abd the serial checked. Link to comment Share on other sites More sharing options...
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