starseed 7 Posted May 23, 2018 Share Posted May 23, 2018 Every time I go to purchase an upgrade from Mega Airport X to Professional it clearly states enter your serial # from your last purchase in the Voucher box to receive a discount,however there is no voucher box or location to enter at the point of purchase. For this reason I have stopped my purchases of 3 airports . I tried to do this with Heathrow Professional and I thought it would show a box for my discount after processing payment nothing and NO discount. I ended up paying for London Heathrow 2 times with no help from customer service. Pretty tricky tactics. Not good business. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted May 24, 2018 Deputy Sheriffs Share Posted May 24, 2018 Sir, you might want to take a closer look on the first page of the checkout process before suggesting that Aerosoft is trying to trick their customers! Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted May 24, 2018 Aerosoft Share Posted May 24, 2018 Starseed that is a very serious accusation and I kindly ask you to take that back. You did get help from our support department, you just did not like the reply (that was 100% factual and correct) and you ended by threatening us with legal action. We are still waiting for that to happen. What I will not allow our forums to be used to say we are dishonest. Link to comment Share on other sites More sharing options...
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