meccadom 2 Posted January 24, 2018 Share Posted January 24, 2018 Where can I find this update? The file listed in my account appears to be v1.02. I have found the fix for the configurator but not the update. And does the version 1.02 need to be uninstalled first and then v1,10 be installed? thanks Dom Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted January 24, 2018 Developer Share Posted January 24, 2018 There is no update available, only a full Installer, sorry. But as the most big files of the Scenery, which generate the size of the download has changed with this version, a update will not much smaller then the full installer. Link to comment Share on other sites More sharing options...
meccadom 2 Posted January 24, 2018 Author Share Posted January 24, 2018 If I download the installer from my account as currently posted, will it be v1.10 or v1.02? Does the configurator fix apply to v1.02? very confusing. Dom Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted January 24, 2018 Deputy Sheriffs Share Posted January 24, 2018 Your shop account should be updated soon to offer you the v1.10 download. What date is currently listed right next to the download link? Link to comment Share on other sites More sharing options...
meccadom 2 Posted January 24, 2018 Author Share Posted January 24, 2018 Hi Tom I see no date other than the total order date. The file is listed as 352.56 mb. Also I tried to download and received a diagnostic error message using WinRAR "unexpected end of archive". Dom Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted January 24, 2018 Deputy Sheriffs Share Posted January 24, 2018 Ah, sorry, my bad. I mistook that with the old shop account page which listed a file date. The new (current) shop page doesn't give this information. As I wrote, just wait a little, the new version should be listed in your account soon. Link to comment Share on other sites More sharing options...
meccadom 2 Posted January 24, 2018 Author Share Posted January 24, 2018 Thanks. I'll be patient. Just to clarify, v1.02 should be uninstalled and v1.10 re-installed. correct? And then the fix for the configurator installed thereafter? Dom Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted January 24, 2018 Deputy Sheriffs Share Posted January 24, 2018 Yes. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted January 24, 2018 Deputy Sheriffs Share Posted January 24, 2018 Any time a full installer is available, you'll want to remove the old version using the Windows Control Panel only (or the uninstaller if there is one). As always, before installing the new one, remember to temporarily deactivate your anti-virus software and then install the new one as Administrator. If the new one is specifically described as an "update," "hotfix" or "patch," and is significantly smaller than the earlier one, then you can install over your existing one. Link to comment Share on other sites More sharing options...
Tamba765 2 Posted January 24, 2018 Share Posted January 24, 2018 I'm unable to log into my account to get the latest version of Anchorage Professional, which I purchased a few days ago. I get a message that says OOPS an error has occurred. That doesn't tell me anything. Is there a problem on your end? Thanks. Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted January 24, 2018 Developer Share Posted January 24, 2018 5 minutes ago, Tamba765 said: I'm unable to log into my account to get the latest version of Anchorage Professional, which I purchased a few days ago. I get a message that says OOPS an error has occurred. That doesn't tell me anything. Is there a problem on your end? Thanks. Please send a email to support@aerosoft.com We here have no info about the shop system and your account there. Link to comment Share on other sites More sharing options...
rgerdes 1 Posted January 28, 2018 Share Posted January 28, 2018 Anybody else notice there is still a big hole in the ground off the end of runway 7R? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted January 28, 2018 Deputy Sheriffs Share Posted January 28, 2018 Can you post a screnshot please (jpg or png format only)? Link to comment Share on other sites More sharing options...
Developer OPabst 2091 Posted January 28, 2018 Developer Share Posted January 28, 2018 10 hours ago, rgerdes said: Anybody else notice there is still a big hole in the ground off the end of runway 7R? ...and please check that you have Version 1.10 installed! Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted January 28, 2018 Deputy Sheriffs Share Posted January 28, 2018 23 hours ago, rgerdes said: Anybody else notice there is still a big hole in the ground off the end of runway 7R? Here's what I see with version 1.1 downloaded from the Aerosoft site. Recommended settings. Just what it looks like IRL with the slope from the approach end of 7R (132' MSL) down to sea level. The other picture is of the terrain out along the 7R departure end expended centerline. Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
rgerdes 1 Posted January 29, 2018 Share Posted January 29, 2018 Please login to display this image. Link to comment Share on other sites More sharing options...
rgerdes 1 Posted January 29, 2018 Share Posted January 29, 2018 this is with version 1.1 Hope this helps, Thanks, Bob Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted January 29, 2018 Deputy Sheriffs Share Posted January 29, 2018 Looks like possibly a conflicting mesh. Are you using any? And while we're looking into other possibilities, are you using Orbx Southern Alaska (SAK)? If so, do you have it set to be below all your other add-ons? On my shots, I do have SAK and it's below all my add-ons. Link to comment Share on other sites More sharing options...
rgerdes 1 Posted January 29, 2018 Share Posted January 29, 2018 no other mesh and yes on orbx Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted January 29, 2018 Deputy Sheriffs Share Posted January 29, 2018 Thanks for the close-up. Here's what I'm seeing: Please login to display this image. Mesh issues aren't my forte, so someone else will have to help us out. While the perspective is different, yours does look right except for the hole when you compare it with my shot. There are some subtle differences, though. Other things to check: please do a search for *PANC* in your P3Dv4 folder to look for any PANC related files that might be causing this. And finally, you hooked Otto, Oliver and me with your issue before I realized it was unrelated to the original issue of "Where can I find the update." We'll work this through here, but in the future, please start a new thread for issues unrelated to the original one, even though it's the same airport add-on. Link to comment Share on other sites More sharing options...
rgerdes 1 Posted January 29, 2018 Share Posted January 29, 2018 Sorry Herman - about not starting a new thread. The title refers to update so thought this was the spot Anyway getting kinda late here "Alaska time" so will pursue this more later. Thanks, Bob Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted January 29, 2018 Deputy Sheriffs Share Posted January 29, 2018 No worries on adding to the thread. The reason why we urge people to start new threads on even somewhat related issues is so that others with that specific issue can more easily find a solution. Link to comment Share on other sites More sharing options...
rgerdes 1 Posted January 29, 2018 Share Posted January 29, 2018 Did a search for PANC Only ones I can find are in Anchorage Professional and ORBX SAK Everything else looks good in the updated scenery - the bridges over buy the tank farm are corrected - not sure I'm going to worry about this little hole. Bob Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted January 29, 2018 Deputy Sheriffs Share Posted January 29, 2018 Thanks for the update, Bob. I'll leave this open for a week or so in case someone can come up with a fix. Link to comment Share on other sites More sharing options...
ploric 0 Posted February 9, 2018 Share Posted February 9, 2018 Hi, I updated to v 1.1 but couldn't finalize the installation. At the end I get "runtime error '53" file not found. Very frustrating. Any clues ? Regards Jose Link to comment Share on other sites More sharing options...
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