sky king

Slow Download, Anchorage Pro

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Am very slowly downloading PANC Pro. My speeds (on a 1 Gb symmetric fiber connection) are only between 200-600 Kbps. This is obviously slow. Here is a tracert to your download server:

 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\XXXXX>tracert 85.195.84.1

Tracing route to 85.195.84.1 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     2 ms     2 ms     2 ms  tcso-dsl-gw27.tcso.qwest.net [75.160.240.27]
  3     2 ms     2 ms     2 ms  tcso-agw1.inet.qwest.net [75.160.241.209]
  4    16 ms    14 ms    33 ms  los-brdr-02.inet.qwest.net [67.14.102.226]
  5    14 ms    14 ms    15 ms  63.146.27.250
  6    64 ms    64 ms    64 ms  ash-bb4-link.telia.net [62.115.137.38]
  7   156 ms   156 ms   156 ms  ffm-bb3-link.telia.net [62.115.141.109]
  8   157 ms   156 ms   155 ms  ffm-b7-link.telia.net [80.91.251.234]
  9   166 ms   161 ms   163 ms  gw-telia.meitner.router.frankfurt.de.velia.net [213.248.79.30]
 10   162 ms   162 ms   162 ms  85.195.84.1

Trace complete.

C:\Users\Peter>

 

I get similar results on the other server (EU or World). I don't see a US server option however. Can something be done about this?

 

Thanks,

 

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The "World" selection is the Amazon S3 cloud which should give you a proper download rate.

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Well, I tried that and it is even slower:

 


C:\Users\XXXX>tracert amazonaws.com

Tracing route to amazonaws.com [207.171.166.22]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     3 ms     2 ms     2 ms  tcso-dsl-gw27.tcso.qwest.net [75.160.240.27]
  3     3 ms     2 ms     2 ms  tcso-agw1.inet.qwest.net [75.160.241.209]
  4    57 ms    57 ms    57 ms  dca2-edge-01.inet.qwest.net [67.14.36.10]
  5    57 ms    57 ms    57 ms  67.133.224.206
  6    71 ms    78 ms    76 ms  54.239.109.226
  7    57 ms    57 ms    57 ms  54.239.109.243
  8    57 ms    57 ms    62 ms  72.21.222.139
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13    58 ms    58 ms    58 ms  205.251.248.123
 14    58 ms    57 ms    57 ms  166-22.amazon.com [207.171.166.22]

Trace complete.

 

From hop 5 and beyond, those are Amazon IPs.

 

Here are pings:

Pinging amazonaws.com [72.21.210.29] with 32 bytes of data:
Reply from 72.21.210.29: bytes=32 time=58ms TTL=237
Reply from 72.21.210.29: bytes=32 time=57ms TTL=237
Reply from 72.21.210.29: bytes=32 time=57ms TTL=237
Reply from 72.21.210.29: bytes=32 time=57ms TTL=237

And I forgot to include the ping times for the EU option:

Pinging 85.195.84.1 with 32 bytes of data:
Reply from 85.195.84.1: bytes=32 time=162ms TTL=55
Reply from 85.195.84.1: bytes=32 time=161ms TTL=55
Reply from 85.195.84.1: bytes=32 time=162ms TTL=55
Reply from 85.195.84.1: bytes=32 time=161ms TTL=55

 

RIght now, the World option is below 100 Kbps.

 

P.

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I do not have any problems downloading here, even when I go through my company VPN which is routed over Ireland and somethimes slow.

So either something is slowing down the connection on your PC or something is happening on the way between your home and the servers. But in both cases, Aerosoft does not have any influence on this.

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19 hours ago, mopperle said:

I do not have any problems downloading here, even when I go through my company VPN which is routed over Ireland and somethimes slow.

So either something is slowing down the connection on your PC or something is happening on the way between your home and the servers. But in both cases, Aerosoft does not have any influence on this.

I am also having this issue I just purchased the upgrade to Anchorage. I have tried both mirrors and currently amazon is d/l at 180 KB/sec, the fastest.

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As Tom and Otto noted, Aerosoft uses third-party servers to distribute software. There's nothing Aerosoft can do about any bottlenecks between those servers and you. The issue could be anywhere between the two and as you might know, a blazing fast connection to one given server doesn't mean any other connectioin will be that fast.

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4 minutes ago, Herman said:

As Tom and Otto noted, Aerosoft uses third-party servers to distribute software. There's nothing Aerosoft can do about any bottlenecks between those servers and you. The issue could be anywhere between the two and as you might know, a blazing fast connection to one given server doesn't mean any other connectioin will be that fast.

The Europe server is not Aerosoft either?

 

8 hours remaining, 130KB/s

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Tom would know better than me. Let's see what he says.

 

That's an unbelievable speed. No wonder you're trying to find out what the deal is. When I downloaded it on Thursday, I was getting 1.6-1.7 Mbs on a DSL line.

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All servers are of course hosted servers have a proper connection to the backbone. 

 

In case of EU the datacenter is in Germany, in case of WORLD it's the Amazon cloud. I don't know the details of that contract, but I assume it also hosting in the US. 

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Checked the average download speed on Saturday and it was around 2500 KBs, more or less standard.

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Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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