ClydeCessna 0 Posted November 29, 2017 Share Posted November 29, 2017 This thread is locked, so I have to raise another one, since the problem is still there. What version is considered the latest? The web-shop states it is 1.21 and I have 1.21 and no updates are available. And the problem is just that: the P3D4.1 crashes to desktop with no messages right after the engines shutdown. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted November 29, 2017 Deputy Sheriffs Share Posted November 29, 2017 Yes, latest version is 1.21 dated 22. June 2017 To help you with your problem, we need a detailed error message. Open the Windows Eventviewer and check under Windows Logs/Application for an error message at the time when P3D chrased. Copy and paste here what you see in the window below under "General" Link to comment Share on other sites More sharing options...
ClydeCessna 0 Posted November 29, 2017 Author Share Posted November 29, 2017 Hi Otto, Thanks for the reply. This time when I reproduced it, it hung at first, not crashed. At the moment Windows registered 2 events. See info below. When I actually got CTD, no events were recorded. #1 ("Information") Spoiler Fault bucket 129584528079, type 5 Event Name: AppHangB1 Response: Not available Cab Id: 0 Problem signature: P1: Prepar3D.exe P2: 4.1.7.22841 P3: 59d67e95 P4: 0000 P5: 134217984 P6: P7: P8: P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7A3.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7B3.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7B4.tmp.txt \\?\C:\Users\Ilya\AppData\Local\Temp\WERD278.tmp.appcompat.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Prepar3D.exe_7dbfdbe783a886a39b4204a944aeaa4ab578d_911d388a_145edc2c Analysis symbol: Rechecking for solution: 0 Report Id: d2ee2e05-f389-4e90-acde-a21c52377d1b Report Status: 268435456 Hashed bucket: 67d6e0476771645646fd44e30e8461e6 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-11-29T21:21:02.208461200Z" /> <EventRecordID>6208</EventRecordID> <Channel>Application</Channel> <Computer>IlyaProDesktop</Computer> <Security /> </System> <EventData> <Data>129584528079</Data> <Data>5</Data> <Data>AppHangB1</Data> <Data>Not available</Data> <Data>0</Data> <Data>Prepar3D.exe</Data> <Data>4.1.7.22841</Data> <Data>59d67e95</Data> <Data>0000</Data> <Data>134217984</Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7A3.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7B3.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA7B4.tmp.txt \\?\C:\Users\Ilya\AppData\Local\Temp\WERD278.tmp.appcompat.txt</Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Prepar3D.exe_7dbfdbe783a886a39b4204a944aeaa4ab578d_911d388a_145edc2c</Data> <Data> </Data> <Data>0</Data> <Data>d2ee2e05-f389-4e90-acde-a21c52377d1b</Data> <Data>268435456</Data> <Data>67d6e0476771645646fd44e30e8461e6</Data> </EventData> </Event> #2 ("Error") Spoiler The program Prepar3D.exe version 4.1.7.22841 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 1ee4 Start Time: 01d36956ef097cc8 Termination Time: 24 Application Path: D:\FSGW P3Dv4\Prepar3D.exe Report Id: d2ee2e05-f389-4e90-acde-a21c52377d1b Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Hang" /> <EventID Qualifiers="0">1002</EventID> <Level>2</Level> <Task>101</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-11-29T21:21:03.054211900Z" /> <EventRecordID>6209</EventRecordID> <Channel>Application</Channel> <Computer>IlyaProDesktop</Computer> <Security /> </System> <EventData> <Data>Prepar3D.exe</Data> <Data>4.1.7.22841</Data> <Data>1ee4</Data> <Data>01d36956ef097cc8</Data> <Data>24</Data> <Data>D:\FSGW P3Dv4\Prepar3D.exe</Data> <Data>d2ee2e05-f389-4e90-acde-a21c52377d1b</Data> <Data> </Data> <Data> </Data> <Binary>55006E006B006E006F0077006E0000000000</Binary> </EventData> </Event> This is from the Security and Maintenance Control Panel (by date it looks like my yesterday's encounter). Spoiler Source Prepar3D exe Summary Stopped responding and was closed Date 29.11.17 01:39 Status Report sent Description A problem caused this program to stop interacting with Windows. Faulting Application Path: D:\FSGW P3Dv4\Prepar3D.exe Problem signature Problem Event Name: AppHangB1 Application Name: Prepar3D.exe Application Version: 4.1.7.22841 Application Timestamp: 59d67e95 Hang Signature: 0000 Hang Type: 134217984 OS Version: 10.0.16299.2.0.0.256.48 Locale ID: 1033 Additional Hang Signature 1: 00000000000000000000000000000000 Additional Hang Signature 2: 0000 Additional Hang Signature 3: 00000000000000000000000000000000 Additional Hang Signature 4: 0000 Additional Hang Signature 5: 00000000000000000000000000000000 Additional Hang Signature 6: 0000 Additional Hang Signature 7: 00000000000000000000000000000000 Extra information about the problem Bucket ID: 67d6e0476771645646fd44e30e8461e6 (129584528079) Link to comment Share on other sites More sharing options...
undergroundleo 0 Posted January 17, 2018 Share Posted January 17, 2018 Im having this issue too, version is 1.21 too. When using the Twin Otter´s GPS 2D panel zoom i get a crash to the desktop. Im using P3D and the issue is only present with the twin otter GPS, no other GPS (default or addon) causes a CTD. Following this thread. Thanks in advance Regards Leonardo Link to comment Share on other sites More sharing options...
undergroundleo 0 Posted January 17, 2018 Share Posted January 17, 2018 Using the Aerosoft Twin Otter´s GPS causes a CTD. This issue is not found with other aircraft GPS (default or addon) The next video is unlisted to protect the product from a bad image. Some details: Twin Otter Product Version is 1.21 P3D V4.1 PC Specs: Intel i7 7700K CPU 16GB DDR4 2400Mhz Kingston Hyper X RAM Asus H270Z Gaming Motherboard Samsung M.2 NVMe 250GB SSD Asus Strix 1080 TI 11GB OC Video Card Error Found on windows log: Faulting application name: Prepar3D.exe, version: 4.1.7.22841, time stamp: 0x59d67e95 Faulting module name: terrain.dll, version: 4.1.7.22841, time stamp: 0x59d67e0c Exception code: 0xc0000005 Fault offset: 0x00000000000316c7 Faulting process id: 0x1b90 Faulting application start time: 0x01d38fd6f3eeac64 Faulting application path: D:\Flight Simulator\P3DV4\Prepar3D.exe Faulting module path: D:\Flight Simulator\P3DV4\terrain.dll Report Id: 9251f80a-b4fc-4050-88be-f8d679375c0d Faulting package full name: Faulting package-relative application ID: Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FF9B0E516C7 PD: After trying other combinations, I disabled from my scenery library the Aerosoft´s LUKLA X MOUNT EVEREST FSX P3D (http://secure.simmarket.com/aerosoft-online-lukla-x-mount-everest.phtml) addon and the issue could not be reproduced (for now). Seems that Lukla doesnt like the Twin Otter´s GPS. PD2: I can confirm that the issue is only present when Lukla X is activated on the scenery library. Couldnt reproduce the issue when it was disabled. Also, it only happens flying in India near Lukla (happened to me from VQPR too short after takeoff). Best Regards to the Aerosoft Team Hoping to hear from you soon. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted January 18, 2018 Deputy Sheriffs Share Posted January 18, 2018 I can confirm that there is a problem with Lukla not related to the Twinotter. I also get CTDs from time to time (not reproducable) with other aircrafts when flying around Lukla. As the Dev is working on a new version for Lukla, do ot expect any changes in the current version. of Lukla Link to comment Share on other sites More sharing options...
Gabe777 7 Posted January 1, 2019 Share Posted January 1, 2019 I get same crash at Anchorage too Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 1, 2019 Aerosoft Share Posted January 1, 2019 And you got log files we can look at? Link to comment Share on other sites More sharing options...
Gabe777 7 Posted January 1, 2019 Share Posted January 1, 2019 1 hour ago, Mathijs Kok said: And you got log files we can look at? Exactly as above post - Terrain.dll. First one ever - but, I am using a mod to allow the Flight1 GTN 750 into the VC panel. So, it may be down to that - I have scaled back on the detail displayed on the map screen of the GTN to be safe. Tried again, and all was well. Put it down to an aberration or the GTN !!! Link to comment Share on other sites More sharing options...
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