Berndie 31 Posted November 17, 2017 Share Posted November 17, 2017 Hello, Was there an update for the CRJ today?However, I can not find an update for Box in the Aerosoft Update Database ...greetingBernhard Link to comment Share on other sites More sharing options...
jencas 70 Posted November 17, 2017 Share Posted November 17, 2017 Hold your horses , give them some time to update their database web page.... Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 17, 2017 Aerosoft Share Posted November 17, 2017 There is no update file, just download the latest version from your order history page. Link to comment Share on other sites More sharing options...
Cheyenne Chief Pilot 829 Posted November 17, 2017 Share Posted November 17, 2017 1 minute ago, Mathijs Kok said: There is no update file, just download the latest version from your order history page. To me it looks like Bernhard is a box owner ... Buying a new box wouldn't help, I reckon. ;-) Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 17, 2017 Aerosoft Share Posted November 17, 2017 Ahhh okay, in that case it might take a few hours indeed. Link to comment Share on other sites More sharing options...
samwise7 37 Posted November 17, 2017 Share Posted November 17, 2017 Do the files patch over previous installation or is it a full new installer with an "un-install then re-install" required? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 17, 2017 Aerosoft Share Posted November 17, 2017 Uninstall and re-install is always better. We advise you to re-install the product using these steps: 1) remove the product using the Windows Software control panel (do not manually delete the program files) 2) do a disk check (right click on the drive, select properties, select tools, select check now) 3) reboot your computer 4) log in with administrative rights 5) disable the anti-virus software temporary (it really is better because we get a lot of false positives) 6) install the product 7) enable the anti-virus software (don't forget) 8) defragment your disk (NOT if you are using a SSD) Link to comment Share on other sites More sharing options...
samwise7 37 Posted November 17, 2017 Share Posted November 17, 2017 4 minutes ago, Mathijs Kok said: Uninstall and re-install is always better. Great, thanks for the quick reply! Link to comment Share on other sites More sharing options...
Berndie 31 Posted November 17, 2017 Author Share Posted November 17, 2017 hi, seems to be nothing today with the update for the boxes Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 18, 2017 Aerosoft Share Posted November 18, 2017 It seems indeed the update database for boxed users is NOT updated. I am trying to get this solved. Link to comment Share on other sites More sharing options...
Berndie 31 Posted November 19, 2017 Author Share Posted November 19, 2017 Hello,it seems the problem could not be solved yet ....there is still a chance for today ? Best Regards Bernhard Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted November 19, 2017 Deputy Sheriffs Share Posted November 19, 2017 Bernhard, please don't forget that it's Sunday and that Aerosoft is a regular company with regular working hours. The fact that people here in the forums post more or less 24/7 can easily let one forget that. If you read posts in here from Aerosoft staff outside working hours they do it in their own spare time. Posting in a forum is something else than actually working on company related stuff, like preparing downloads. You can read and post in the forum practically everywhere, in bed, on the sofa, in the train, as long as you have signal on your mobile phone. But that is only true for the forum as it doesn't require you to login into the company network or even being physically present somewhere. Long story short: I wouldn't expect the update to show up on the update database today Link to comment Share on other sites More sharing options...
Berndie 31 Posted November 19, 2017 Author Share Posted November 19, 2017 Hello Tom,You are right, then we wait for tomorrow Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted November 20, 2017 Deputy Sheriffs Share Posted November 20, 2017 The update is available now in the Update Database Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 20, 2017 Aerosoft Share Posted November 20, 2017 http://support.aerosoft.com/index.php?action=show&products=1054 Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted November 20, 2017 Aerosoft Share Posted November 20, 2017 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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